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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,920 ratings9,920 reviews
  1. 5 stars48% (4,809)
  2. 4 stars22% (2,161)
  3. 3 stars14% (1,415)
  4. 2 stars7% (710)
  5. 1 star8% (825)

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Showing 4,521-4,530 of 9,920 reviews
Mar 30, 2026
Reviewer name: Help998870
4 out of 5 stars
4 out of 5 stars review

Need patience

It took me a long time to answer all the questions. The NJ worksheet for IRA's do not make sense & made me lose time.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 2, 2026
Reviewer name: LItehaus lover
5 out of 5 stars
5 out of 5 stars review

Great Tax Preparation Product

LIked the guidance through each topic in order to gather all of the information needed to successfully file the tax return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Feb 11, 2026
Reviewer name: DaveK1010
4 out of 5 stars
4 out of 5 stars review

Why do I have to pay for State Tax e-File

I pay for the desktop version but still have to pay for state tax e-file. But If I do it online it is free.... please fix this

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Feb 24, 2026
Reviewer name: Glo01
3 out of 5 stars
3 out of 5 stars review

Turbo Tax wrong response

Return rejected twice. Turbo kept saying wrong AGI when was actual incorrect DL info. I wasted hours on research. Frustrating for senior citizen.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 10, 2026
Reviewer name: Carmie99
5 out of 5 stars
5 out of 5 stars review

Quick and easy.

Easy to use. I highly recommend Turbo Tax to anyone who wants to complete their taxes knowing they are getting the biggest refund possible.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Feb 6, 2026
Reviewer name: Jim and Sandy
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is the best

Turbo Tax has been very easy to use. Their step by step process makes it easy to use. I recommend it highly.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Mar 25, 2026
Reviewer name: taxing1300
4 out of 5 stars
4 out of 5 stars review

Not as good

I think the level of guidance is slipping. I found it more difficult than usual. I have used you service for many years.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 18, 2026
Reviewer name: Goat Locker
5 out of 5 stars
5 out of 5 stars review

Quick and Easy!

The process was different this year but i was able to figure how to fill in the addresses for my 1099-R's.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Customer Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 7, 2026
Reviewer name: Ronald717
5 out of 5 stars
5 out of 5 stars review

Turbo-Tax is Great

Turbo-Tax easily guides me through the tax filing process. I have been using TurboTax for many years, at least 20 years now.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 4, 2026
Reviewer name: G Holmes
5 out of 5 stars
5 out of 5 stars review

TurboTax Review

Bring back It's Deductible. It has been a valuable and relatively easy tool to determine value for donations.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.