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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,920 ratings9,920 reviews
  1. 5 stars48% (4,809)
  2. 4 stars22% (2,161)
  3. 3 stars14% (1,415)
  4. 2 stars7% (710)
  5. 1 star8% (825)

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Showing 4,061-4,070 of 9,920 reviews
Jan 28, 2026
Reviewer name: Sad Customer 100
2 out of 5 stars
2 out of 5 stars review

Disappointed Customer

Disappointed in TurboTax letting customer know that many forms were delayed such that we could not filed our taxes, and did not keep us updated on when they would be provided. Will probably use H&R Block next year.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 28, 2026
Reviewer name: CASSI5clowns
5 out of 5 stars
5 out of 5 stars review

BEST PRODUCT EVER

I am always totally satisfied with doing my taxes via TURBOTAX. It makes life so much simpler and is and always has been a "user friendly" experience. Thanks and GOD bless.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Apr 8, 2026
Reviewer name: No nickname need chartrs
4 out of 5 stars
4 out of 5 stars review

Flaw jn TurboTax. I have been a user forever!

I'd like to be able to save a copy of the transmittal form when I submit the e-filed return. It would be very good if I had a record of when that occurred (date & time) if a question comes up about that having been done!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 6, 2026
Reviewer name: MsEmma18
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is the BEST

I have used Turbo Tax for years. It's easy, just take your time. No need to go to a tax preparer, because they will ask you the same questions that Turbo Tax does.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 11, 2026
Reviewer name: AliveWell
5 out of 5 stars
5 out of 5 stars review

Very Good

Everything went well except it did not allow me to pay online for State filing. It did an oops. I had to remove Turbotax and redownload it from your web site and import my file as an amended return in order to file state.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 6, 2026
Reviewer name: NYS 1099 R
4 out of 5 stars
4 out of 5 stars review

1099-R Software Quirk with New York State Dist

Quirk caused by New York State's electronic filing rules. Even though my 1099-R Box 16 is blank. New York State requires a value. I never would have known how to resolve this were it not for AI.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 24, 2026
Reviewer name: kimba111
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is less user friendly every year

Each year it becomes more challenging to load software, to understand what information is being requested, to look at and compare old tax forms. Maybe it's time for a new software program

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 16, 2026
Reviewer name: Tante Lene
3 out of 5 stars
3 out of 5 stars review

not too good

City of Pontiac MI Attachment 2-1 Box 7 asks for actual workstation but it filled in the address from W2. There is no way to change it. I had the same problem last year. This needs to be corrected

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 28, 2026
Reviewer name: UpsetParent41stTimeFiler
2 out of 5 stars
2 out of 5 stars review

Works if everything is simple and straight forward

It's fine for simple returns but if an amendment needed to be made, it was not helpful to determine exactly what was needed nor was there a '?' to ask for clarity.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 20, 2026
Reviewer name: Gigglesssss
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is a good program to do taxes

It is a good program to use. I would however, like it much better if you had the option to choose whether you wanted to update the software every time you logged back into it. A simple Yes or No to select.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.