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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 3,971-3,980 of 9,834 reviews
Jan 22, 2026
nekr
3 out of 5 stars review

n

able to file return the survey is not appreciated able to file return the survey is not appreciated able to file return the survey is not appreciated able to file return the survey is not appreciated

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 10, 2026
Gram97
5 out of 5 stars review

Used Turbo tax for years!

I had a problem with the Federal carry over section. It wasn't letting me fix the problem on the screen. Cat, the help rep figured out what was wrong and had it fixed in just a few minutes. She had a great customer service attitude. She is a keeper!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.

Feb 16, 2026
cositguy
5 out of 5 stars review

TurboTax is awesome

I've used TurboTax Desktop edition for many years now. Good way to compile the information and then organize it for the tax returns. Simple and straight forward.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Customer Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Feb 16, 2026
kurt west
5 out of 5 stars review

TurboTax is always great!

I trust Intuit TurboTax with their experienced tax professionals and have been handling my tax returns for over 20 years. Thank you for your excellent work.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Feb 13, 2026
Fred4TX
4 out of 5 stars review

Repeated error message

Once again this year, same as last year, I encountered problems with error message for System Run Time.SerializationException ,,,which prohibited me from continuing until I uninstalled the app and reinstalled.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 29, 2026
Another Gezzer
4 out of 5 stars review

TurboTax still OK

Second year of using downloaded version vs: disc but my Mac don't play that way, New tax code makes filing more worse. I don't want to imagine what it would be like with out TT

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 10, 2026
DragonLvr
4 out of 5 stars review

Issue with charges

I have an MAJOR ISSUE with the opening page ALWAYS starting with purchase options, even though I have a membership that automatically charges me in November for the next year's tax package.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 16, 2026
Was once a faithful user
3 out of 5 stars review

Disappointed in donations feature missing

I was very disappointed to not have the donations "its deductible" feature gone. I have used turbo tax for many years and question whether or not to use it in the future.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Jan 22, 2026
Sparty8427
1 out of 5 stars review

this year's product terrible

Have used this product for decades-this year it will not allow me to file electronically as I have not completed my state form-note no income tax in WA

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 12, 2026
Uncle Dewey
4 out of 5 stars review

Expert assistance awkward and redundant

Purchased expert review after completing TT data entry. Required re-entry of Income and Expenditure data. Discontinued using Expert Review partially through process.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.