Less Human friendly. I have been using Turbo Tax for about 20 years. For some reason it gets harder and harder to use as its less customer friendly. Sounds like AI has taken over the forms and less human friendly.

had trouble trying to install turbo tax. Samatha was very patient and helpful to guide me through the process. I have used turbo tax for many years. It is easy to follow. Thank you.

The program froze up a few times forcing me to reboot and lose data. it froze up when I tried to pay for the file of my state return and there was no way to remedy it. I had to print it and mail. BIG DRAG.

Interface is very user friendly and simple to use. Accurate with caculations. Features are great with help screens. Compatibility is great with Windows 11. No problem to install and keep up to date

I want to print out my state return for review purposes before filing. It is nearly IMPOSSIBLE to view the state return to see if everything is correct before I file. I want to SEE my return and print it out before filing

I found it very difficult going through the various elements of WHERE to make new updates entries. saying EDIT and then providing no place to click to EDIT had to search, It was not like this in the past.

I've used Turbotax for years, maybe decades i can't even remember. love it. it walks you through everything and sees all your mistakes. pretty foolproof.

I have been using TurboTax for a lot of years. I am very confident using this application to do my yearly taxes. I will continue to do my taxes yearly using TurboTax

It does what it's supposed to, but wants to try and upsell you every step of the way and dictating what operating system you use and requiring you make an account with them.

Now that you have removed "It's Deductible" I will have to reconsider whether or not to continue with TT or some other product. Additionally, there were just some things about TT this year made it a bit more difficult to use.