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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Most helpful positive review

4 customers found this helpful
5 out of 5 stars
5 out of 5 stars review

Easy purchase and installation.

Download, install, and activation worked flawlessly for me. Has been the way I purchase this product for many years and never had any issues. Also the Sam’s Club discount is a must for me.
DONNA
Versus

Most helpful negative review

5 customers found this helpful
1 out of 5 stars
1 out of 5 stars review

Stay away.

I paid for the desktop version. When I finished and was ready to file, the program told me it had to charge me $40 to file my Federal taxes. It also wants ti charge me $40 to file my state form. I spoke with Turbotax, and they were baffled and sent me a link to download it again. Same issue. I spoke with Sam's club, and as expected, there is nothing they can do. I've been using TurboTax for years, but never again.
Howard
9,894 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    2/17/2026

    Good Product

    I find Turbo Tax easy to use and accurate. Most of the pages are easy to navigate.
    TMIKET
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/12/2026

    ridiculous question

    Usual trouble free doing my return. i do think the charge to file the state return is excessive.
    bruhunt
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern...
  • 4 out of 5 stars
    4 out of 5 stars review
    2/6/2026

    Tax

    Helpful information been using Turbo Tax for couple years now
    DPKP
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year ...
  • 2 out of 5 stars
    2 out of 5 stars review
    1/23/2026

    A longtime user of a great product

    I am a longtime TurboTax user, and generally have liked the product
    McTax2026
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/18/2026

    Excellent Tax Software

    Excellent, easy to use, intuitive. Have used for years and wouldn't use any other software.
    RJ419
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing...
  • 5 out of 5 stars
    5 out of 5 stars review
    3/12/2026

    Good Product Againg this Year

    Good experience again this year. However, do not like leaving a long comment.
    Richard Nickname
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choi...
  • 2 out of 5 stars
    2 out of 5 stars review
    4/15/2026

    Not compatible with Windows 10

    Not compatible with Windows 10, so probably the last year I will use Turbo Tax
    Granddad007
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2026

    Dependable- and Accurate

    I've been using TT for years and find the most efficient way to file my taxes
    Dav2026
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/10/2026

    Tubo Tax is awesome!

    Easy to work with and understand. Walk you through the process.
    Baby Brown
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate yo...
  • 1 out of 5 stars
    1 out of 5 stars review
    4/13/2026

    Turbo Tax

    Digital exchange with finance company ended up not being user friendly.
    Kate 2020
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/28/2026

    Love Turbo Tax!

    Love Turbo Tax! They walk you through everything and make things much easier to process.
    Tawanna63
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! ...
  • 4 out of 5 stars
    4 out of 5 stars review
    3/28/2026

    Not happy at this point, having to resubmit return

    My return was rejected for a missing PIN. However it was there. I'm very unhappy about that.
    Sari001
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; i...
  • 4 out of 5 stars
    4 out of 5 stars review
    3/7/2026

    Pretty good

    I had difficulty downloading Turbo Tax this year. I usually use a disk.
    JJGtaxpayer
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improveme...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/18/2026

    Love it

    I've used turbo tax for many, many years. Its great
    stksbm
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year ...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/17/2026

    OK

    It was easy I just hope it is right. We shall see. Goy my fingers crossed
    Barnowl2
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of o...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/15/2026

    Great product

    It was easy to use, and the walk through was good.
    wam32
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we...
  • 3 out of 5 stars
    3 out of 5 stars review
    4/1/2026

    tax

    all good thank you. will use next year. wiill recommend
    karla gg
    Originally posted on
    turbotax.intuit.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/22/2026

    Easy

    Easy to use. Recommend to anyone filing a basic return
    Amy90023
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Than...
  • 4 out of 5 stars
    4 out of 5 stars review
    4/6/2026

    Easy to use

    Don't like the $40 processing fee, Don't like the $40 processing fee
    Dale1975
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick,...
  • 5 out of 5 stars
    5 out of 5 stars review
    4/9/2026

    Excellent software with accuracy and easy to use

    The software did a very thorough job of following the steps
    Jerome Otto
    Originally posted on
    turbotax.intuit.com
    TurboTax Care Team
    It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you ...