I have used TurboTax for years. I know that taxes are complicated, but I sometimes find the descriptions of specific tax situations to be unclear and with too much tax jargon.

TurboTax was great until I had to file an amended state tax return. Then it did not calculate the necessary changes properly and would not let me modify the forms manually. I had to find and fill out the forms myself and mail them in. Disappointing.

This may be my last year with Turbo Tax. Trying to input data with the distractions and inconvenience created by sales ploys has been very frustrating. As a longterm TT user I found it very difficult to navigate around the Expert Service option.

We managed to file our taxes through Turbo Tax on our own. We love the guidance it gives us to feel confident that our taxes have been filed correctly. Our tax picture is so easy that we don't need to employ the use of the Tax Experts.

Each time I opened the program, it took 3 to 5 minutes to update. Plus, in WA there are no State income tax. So don't need to update every time opening up program. Suggest updating when actually filing before last send.

NO LONGER PROVIDES A PHYSICAL CD (in case future install, amendment needed). Product price continues to climb. Too much nudging to buy products while using the software.

The area of pensions, annuities, and IRA's with respect to Required Minimum Distribution (does not separate pensions and annuities from the 401K-IRA's with respect to Social Security.

When importing documents from the same entity, I had to enter a package and document number. It would be nice if I saw those numbers within TurboTax so I could easily see which entries go to which imports.

In the past for years, I was able to E-file my Federal and State Taxes, without any issues. But with the 2025 Turbo Tax Deluxe - wants you to pay your Federal taxes with a credit card. When I typically pay it by check.

Turbotax was as usual excellent. I did have trouble with the topic-y-topic not working well but when I went to "forms" everything worked out great. Especially like the improvement in paying for the state tax return to be sent.