I've used TurboTax for over 20 years and recently started using Quickbooks for tracking an estate account in probate. The products are easy to use and simple to understand.

Turbo Tax help was great she was able to resolve my problem. she was very patient with my slowness on finding out how to accomplish the fixes she was talking me through.

I love to use Turbo Tax, its self-guiding features, additional information, it is educating, easy to follow steps and easy and user-friendly interface! Once I tried it, I always use it and not going to change my mind.

The product was very difficult to download and get started. Availability Soon was problem and how to fix was not easy for a non computer geek...we are elderly and just want the download process to work as it has the 20 plus years prior to 2025

this is not working. i can't efile. I bought this software so I can efile and I'm being nickeled and dimed but I can't even submit it yet. They keep on updating things. It let me pay for submission but wouldn't let me submit.

I find the current program very confusing. The previous version was much easier to follow and input data. After Turbo changed the design, it made it a lot harder to follow. I suggest going back to the previous version.

With TT you don't have to keep track of last year's entries. TT pulls basic entries from last year and populates the current years return. It is thus simple and timesaving.

Turbo Tax provides detailed and robust guidance through the tax preparation process. It calls to mind all the items I need to take into account in my return.

Easy step by step instructions to follow. Liked ability to go back and forward and skip. Easy to get last year's return information without my having to look for it.

Have been working with TurboTax for years, but if we're paying for a product, at least let us file state and federal at that price, rather than a hidden upcharge.