Though I got frustrated, the agent didn't. She was calm, professional, and informative. She gently took the time to explain each question that i asked her. She wa genuinely concerned and helpful.

Quirk caused by New York State's electronic filing rules. Even though my 1099-R Box 16 is blank. New York State requires a value. I never would have known how to resolve this were it not for AI.

It's simple easy to follow, it remembers my numbers from last year. It's organized. It's tried and tested. I would recommend it to anyone that makes less than $200K and has an afternoon to file their own taxes.

I trust Turbo Tax. I have been using this for over thirty years now and find it to be accurate, reliable, secure, and has all the features and tools I need to accomplish what I need to complete. Thanks

The desktop version of Turbo Tax is great! The user interface is user frendly and easy to navigate. The Help Center is very helpfull. I have been using Turbo Tax for 26 years.

I do not appreciate having to pay for my refund to be sent to my bank account. What an extra way for you to make money. I thought getting an actual check was a security issue and direct deposit is safer and less costly, NOT.

a little more challenging this year Search usually jumped to the place where i could find it easier in past years Other than the great tool for me and my family's taxes

Pleased overall with TurboTax but was frustrated by problems with updating. Also, dd not agree with or understand why state sales tax for new car was not allowed.

It's our understanding that Intuit lobbies to maintain the current exaggerated complexity of current tax laws. We hope that Intuit/TurboTax will STOP this. This annual tax filing ordeal is unnecessarily stressful for most Americans, imo.

I had completed my federal return and clicked to download my state return and TurboTax just shut down and erased all saved files. I then downloaded my state and reentered ALL MY DATA AGAIN. NOT HAPPY.