When I first started using Turbo Tax, many years ago, I was self-employed and needed a lot of guidance which the software provided. Today, I am retired and my return is much simpler, but it is comforting to have the guidance when I need it.

Have used this product for decades-this year it will not allow me to file electronically as I have not completed my state form-note no income tax in WA

I am shocked and stunned at the number and amounts of added fees for convenience, such as the $40 charge for direct deposit. I won't be using your services next year.

Downloading the software took over an hour. I never could get an account created in my name. I eventually had to use my wife's account. Pretty frsitrating

I was very disappointed that TurboTax was no longer available for Windows 10. Like so many others, my main PC is Windows 10 and cannot be upgraded to Win 11. I've used TurboTax for years but this is the first year I found it less intuitive.

With TT you don't have to keep track of last year's entries. TT pulls basic entries from last year and populates the current years return. It is thus simple and timesaving.

not happy this year, was not disclosed in advance that would have to upgrade to windows 11. which was not possible on the computer that had all previous tax files. also deluxe no longer computes capital gains!

TurboTax was great until I had to file an amended state tax return. Then it did not calculate the necessary changes properly and would not let me modify the forms manually. I had to find and fill out the forms myself and mail them in. Disappointing.

I can't believe they are trying to get us to donate money to the presidential campaign. The amount of things that's constantly trying to be sold to the consumer is infuriating. Will never use TurboTax again.

I love, love the software. The review processes and walkthroughs are the most helpful. I don't feel I need to have audit advice because of my past experience with the IRS. It's great that it's available for those who feel they need it.