Your program worked great. However, the online version had me confused because I just got a new laptop and wasn't able to add pictures of my driver's license or social security. It also required the IRS pin number which I could not remember. IRS tells you to go to their website but once again I could furnish the pictures they required. I decided to go back to the desk top version and had no problem filling my return.

The guidance throughout is excellent. Each year I do miss the spot where the IP Pin is input. Not sure if that is me missing it but it would be nice to have that come in the review of the form at the end. A simple question could be, were you issued a Federal IP Pin yes or no.

I love Turbo Tax. Have been using it for years. This year I was a little disappointed because all of the forms were not available. I followed the directions. I waited for the email informing me that the form became available. I hit the update software like it told me to do but the form never became available. I do not have the luxury to wait so I filed without it. Disappointing.

I have used Turbo Tax for over 30 years & I have found it easy to work with & I am completely satisfied with the results of the product. It's knowledge of tax law is outstanding & I feel completely comfortable with the accuracy of the results. Thanks Turbo tax for your continuing excellence in keeping it the best product on the market.

I entered in all the information and E-filed my taxes. It was first accepted by the IRS then later Rejected. It turned out that the TurboTax program was not accurate. They gave me a message to resubmit my taxes after 5 more days while they fixed their problem. Then my refund was adjusted down without any way to inquire why. No easy way to figure out why my tax refund went down.

Intuit needs to make it much easier to begin TurboTax tax preparation. The intuit website should have a prominent prompt where you can enter your username, password and your service key to begin the application. I don't need to be sent off into other windows trying to sell me expert tax advisors. give me a way to begin my tax preparation immediately. Also, in the past the charitable giving valuation tool has been useful. Not having it this year made me have to find the value of my charitable offerings from other sources which added hours to my time preparing my taxes.

Guidance & Features. I hate that you removed It's Deductible! Guidance awful. Turbotax showed that charitable info was available to be entered but when I laboriously entered it all, it didn't show anything. Showed what I input last year but nothing this year. Spent bunch of time trying to confirm that it took on my state return but was complicated &time consuming there too. Been using Turbotax for many years. First time I've been really frustrated & angry.

I was going to file on line.I was unable to because I didn't have my 2024 return. I have every return since 2013 except 2024..So the information requested wasn't available. I tried several times to download it but was unsuccessful. I was denied 4 or 5 times to e-file. I have never had this problem before.

The incessant requests for upcharges, extra cost features, state e-filing fees, etc. etc. is excruciating. And now Intuit will force yet another charge to Premium if I want to download 1099 forms from financial firms. I will be looking at other software next year.

Have used TurboTax for many many many years. Very disappointed this year after they got rid of the It'sDeductible feature. That was important to us and removing it caused much frustration, and much extra work that would not have been required in the past. May not need TT Deluxe in the future if this feature is not included.