What a great story! We are so glad to hear that your LF25S6560S was there to save the day when you needed it most. It’s wonderful to know that the Craft Ice and ThinQ Wi-Fi features are making such a positive difference in your daily routine—and we are honored that your experience led you to choose a second LG fridge for your upstairs! Should you ever need assistance, please feel free to call our team at 888-542-2623. You can also reach us via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/

Thank you for taking the time to share such a thoughtful review of your LF25S6560S. We’re delighted to hear that you’re enjoying your refrigerator and that features like the InstaView® door, generous storage capacity, and easy-to-clean shelves are making a positive difference in your kitchen. It’s wonderful to know that your food is staying fresh and that the setup process was smooth with the help of the delivery team. We also appreciate you mentioning your delivery experience. While we're glad the team took great care of you during installation, we understand that waiting several months for delivery can be frustrating, and we appreciate your patience throughout the process. Thank you for welcoming LG into your home. We hope your refrigerator continues to provide the convenience, freshness, and reliability you were looking for for many years to come. If you ever need assistance, our LG CareQ team is always happy to help at 1-888-542-2623, or via WhatsApp, live chat, or email at https://www.lg.com/ca_en/support/contact-us/. Please kindly reference CNN260621118814 when contacting us.Thank you for choosing LG and for being part of the LG family.

Thank you for sharing such a lovely note! We are thrilled to hear that the installation was a dream and that you’re enjoying the clever storage and easy-to-clean finish of your new fridge. While our ice maker might be a bit of a 'vocal' worker, we’re so glad it’s hitting all the right notes for your household. Should you ever need a helping hand or further assistance, our LG CareQ team is always here for you at 1-888-542-2623 or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/. Cheers to a beautiful and perfectly chilled kitchen!

What a spectacular review! We are simply delighted to hear that you’re loving the spacious, thoughtful design of your new fridge. It sounds like you’ve mastered the art of the 'quick peek' with that window door! We truly appreciate you sharing your experience with the door chime and water dispenser; it’s honest feedback like yours that helps us fine-tune the harmony of our appliances. We’re so glad to be a part of your daily routine and hope every glass of craft ice feels like a tiny celebration! Should you need further assistance, you can reach our LG CareQ team at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/

Thank you for your feedback. We’re sorry to hear about the issue with the Craft Ice maker and appreciate your patience while awaiting the replacement. If you need further assistance, our customer support team is here to help.

Hi! We understand your inquiry regarding the LG Refrigerator model LF25S6560S. To help stabilize the wireless connection, please try disconnecting the power to your refrigerator for two minutes to reset the internal gateway module, and ensure your home router is broadcasting on a stable 2.4 GHz network frequency. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Thank you for sharing such a thoughtful review, we really appreciate your detailed insights, they help us keep improving! Your comments are all valid points that we’ll pass along to our product team. If you ever have questions about features, maintenance tips, or want suggestions for keeping that sleek glass panel looking its best, we’re here to help! ^Jose

Hey there, Sue! Thanks for sharing your feedback about your LG refrigerator with us. We always want to ensure that your shelves are sturdy enough to handle all the food you want and that you can organize your unit however you want to. We'll be sure to share your words with our teams so we can continue to improve our products. Feel free to reach out to us on social media at @LGUSSupport if you ever need help, and we'll be here for you! *Josh