Customer reviews for LG 25 cu. ft. 3-Door French Door Refrigerator with InstaView forGreat fridge
(This review was collected as part of a promotion.) We’ve been really happy with this fridge overall. The craft ice feature is a standout - it’s perfect for drinks and adds a nice touch when hosting. The exterior water dispenser is convenient and easy to use, and we love the window door feature for quickly checking what’s inside without letting all the cold air out. Another big plus is the amount of interior space - it’s well laid out and holds a lot, which makes organizing groceries much easier. That said, there are a couple of small drawbacks. The door sensor beeps nonstop when the door is open for more than about 45 seconds, which is quite bothersome when loading groceries. It would be great if there was an option to mute it without completely turning it off. Also, the water dispenser only provides tap-cold water. It would be nice if it was colder. Overall it’s a great fridge with some really thoughtful features. Just a few minor improvements would make it even better.
What a spectacular review! We are simply delighted to hear that you’re loving the spacious, thoughtful design of your new fridge. It sounds like you’ve mastered the art of the 'quick peek' with that window door! We truly appreciate you sharing your experience with the door chime and water dispenser; it’s honest feedback like yours that helps us fine-tune the harmony of our appliances. We’re so glad to be a part of your daily routine and hope every glass of craft ice feels like a tiny celebration! Should you need further assistance, you can reach our LG CareQ team at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/
Loved it so much we bought another one!
(This review was collected as part of a promotion.) We are in love with our fridge! We are getting ready to have our basement built and needed a fridge down there. The day after this arrived, our main fridge upstairs stopped working! This ended up being a little small but after using this one we decided to buy another LG fridge upstairs as well! It makes crushed and cubed ice, also makes craft ice that lasts much longer in your glass. The front doors open French style up top with a tap on glass lighting display to see what’s in the fridge and very convenient to see in. The fridge is wi-fi enabled and lets us know anything going on with the fridge such as leaving the doors open too long, if the ice hasn’t been used or water so that we can clean the lines. Everything fits in perfectly!
What a great story! We are so glad to hear that your LF25S6560S was there to save the day when you needed it most. It’s wonderful to know that the Craft Ice and ThinQ Wi-Fi features are making such a positive difference in your daily routine—and we are honored that your experience led you to choose a second LG fridge for your upstairs! Should you ever need assistance, please feel free to call our team at 888-542-2623. You can also reach us via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/
Great fridge! Highly reccomend
(This review was collected as part of a promotion.) This fridge is great! I know… it’s a fridge, how exciting can it be? Everyone in the house loves the glass door for easy access, and the ice makers, both in door and the craft ice. I like the ability to see the air/water filter health in the lg app and it has plenty of room to keep everything cool and organized. My only “issue” is I wish it didn’t take almost 24 hours for 6 craft ice balls, but that has zero impact on my rating as it’s a tiny complaint. I was also shocked that magnets work on the door, I like that and all previous stainless fridges I had the doors couldn’t use magnets. Highly recommend, not my first lg fridge so hopefully it’s as reliable as the one I had years ago.
Thank you for sharing your feedback on your LG LF25S6560S refrigerator! We’re glad to hear that the glass door, ice makers, and LG app features are making your daily routines easier and more convenient. It’s great to know the fridge provides ample space, organization, and even the unexpected bonus of magnet-friendly doors. We appreciate your recommendation and hope it continues to provide the reliability you’ve come to expect from LG. If you ever have questions or need assistance, our LG CareQ Team is happy to help: 1-888-542-2623 | https://www.lg.com/ca_en/support/contact-us/
Nice fridge, some questionable feature choices.
Great refrigerator overall, though the black glass panel shows more fingerprints than the stainless door side does. Handles would be a welcome addition, as reaching for the top or bottom of doors is still mildly annoying. Also vegetable drawers pull from the bottom of the drawers, not the top edge, which is weird. Lighting in the back, as some models do have, would be appreciated. Not sure why a larger width, similar style and feature unit costs $800 less. Why the substantial penalty for a similar model with the smaller width? Ice/water selector is a bit weird and seems like a component that won't function well over time. Otherwise, it's a decent unit - so far.
Thank you for sharing such a thoughtful review, we really appreciate your detailed insights, they help us keep improving! Your comments are all valid points that we’ll pass along to our product team. If you ever have questions about features, maintenance tips, or want suggestions for keeping that sleek glass panel looking its best, we’re here to help! ^Jose
Verified Purchase
LG fridge
The LG fridge is sleek and modern. It matches with the design of my kitchen. I like the Instaview door and the water and ice dispenser by the door. I'm just hoping that this fridge would last longer than my Samsung fridge. I'm expecting it to last more than 10 years without any problems.
Thank you for sharing your experience with the LF25S6560S. We’re glad to hear that the sleek design, Instaview door, and water and ice dispenser are working well in your kitchen! We understand your hope for long-lasting performance, and we design our refrigerators to provide years of reliable use. If you ever need assistance or have questions about your fridge, our LG CareQ Team is here to help: 📞 1-888-542-2623 🌐 https://www.lg.com/ca_en/support/contact-us/ We appreciate your feedback and thank you for choosing LG!
Great fridge, aesthetically beautiful, worth the b
(This review was collected as part of a promotion.) Nice fridge, good Sutton in doors, easy to clean using the proper products to remove fingerprints. Water and ice machine works great, ice machine is a bit loud but normal in my opinion ! Easy installation
Thank you for sharing such a lovely note! We are thrilled to hear that the installation was a dream and that you’re enjoying the clever storage and easy-to-clean finish of your new fridge. While our ice maker might be a bit of a 'vocal' worker, we’re so glad it’s hitting all the right notes for your household. Should you ever need a helping hand or further assistance, our LG CareQ team is always here for you at 1-888-542-2623 or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/. Cheers to a beautiful and perfectly chilled kitchen!
Door-in-door is my reason for purchasing
I love the door-in-door feature. I wish I could have found it in a larger capacity refrigerator, or in a side-by-side style. For me, an annoying drawback of this fridge is the left side door slamming shut because it is heavy from the ice maker being embedded in it. Also, the water and ice dispenser works in an odd way to change functions, and it sweats a lot. I can feel the cold air coming out, and it causes condensation. I'm not a huge fan of the pull-out freezer because it tends to become disorganized since it is basically a truck rather than shelving.
Hello! We appreciate you sharing such a thoughtful take on your LG Refrigerator. It’s great to hear how much you enjoy the Door‑in‑Door feature, and your notes about capacity preferences, the left‑door weight from the ice maker, and the dispenser behavior offer helpful insight for others considering the model. Your feedback on the freezer layout is also valuable, and we’re glad you took the time to describe how it works in day‑to‑day use. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Verified Purchase
Craft Ice Maker no Working
The Craft Ice maker was not working. We are waiting on a replacement.
Thank you for your feedback. We’re sorry to hear about the issue with the Craft Ice maker and appreciate your patience while awaiting the replacement. If you need further assistance, our customer support team is here to help.
Cheaply manufactured interior features.
Shelving and storage bins are very cheaply made. The crisper bins and Glide N' Serve drawer do not close evenly; there are gaps between the bins and the assembly. The glass shelves have no support at the front interior corners; if you put something heavy on a shelf near the front, the shelf will eventually pull out from the back and fall off. No folding shelves, although they were in the description. Freezer drawers are also cheaply manufactured plastic that does not glide smoothly. No configuration possible of freezer bin. Loved my last LG, this is quite a down-grade in quality.
Hey there, Sue! Thanks for sharing your feedback about your LG refrigerator with us. We always want to ensure that your shelves are sturdy enough to handle all the food you want and that you can organize your unit however you want to. We'll be sure to share your words with our teams so we can continue to improve our products. Feel free to reach out to us on social media at @LGUSSupport if you ever need help, and we'll be here for you! *Josh