Customer reviews for LG 25 cu. ft. 3-Door French Door Refrigerator with InstaView forMember photos
Features Suit Our Lifestyle
I really like the door-in-door feature, this is my 2nd fridge with this feature and I hope they continue making these in the future. My previous fridge was a side-by-side, so I was hesitant about the French doo style with pull out freezer drawer. However, I find it is more flexible with what it can hold. I can now put a large pizza in the fridge because of the double doors, and the freezer drawer can hold multiple cold tumblers in an easy to grab-and-go way.
Hey there Barb! Sounds like that fridge is fitting right into your routine. The door in door design and extra flexibility with storage really do make everyday grabbing and organizing a whole lot easier. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ^Rich
One Awesome Refrigerator!
I absolutely love my new LG Smart Refrigerator! The door in door feature is the coolest thing since sliced bread! The freezer is huge! Having 2 ice makers is very nice. I love the fact that it doesn't make too much ice at one time. It makes enough ice that you'll never run out: but not too much: that it just sits in the ice bin too long: and get that stale taste before you can ever get to use it. Tons of storage space: adjustable shelves: and the pantry drawer is a very nice additional feature. The ThinQ app is cool too. You can adjust the frig and freezer's temperature. Make changes to both ice makers: check the status of your water filter: and air filter. Even turn off the sound alerts if they start to get on your last nerves. The water and ice dispenser are well made: and top notch too. Over all: I can't complain about one thing. It's a 5-star product for sure!
Hey there! Thanks for sharing your note. Always great hearing when a refrigerator brings all the features and convenience you were hoping for. If you ever need anything later on, @LGUSSupport is always available. #LifesGood ❤️ ‑Rich
Great Frig
I really like my new Refrigerator. It holds a lot. My only complaint is the water/ice selector. It is difficult to use in that it does not always respond to my tap of finger.
Hello there, Flanny! We are thrilled to hear that your new refrigerator holds a ton of groceries with ease! We also hear your feedback regarding the touch responsiveness of the water and ice dispenser, and we will definitely share your thoughts with our product team for future improvements. If you ever need any assistance down the road, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ -Rich
Loved it so much we bought another one!
(This review was collected as part of a promotion.) We are in love with our fridge! We are getting ready to have our basement built and needed a fridge down there. The day after this arrived, our main fridge upstairs stopped working! This ended up being a little small but after using this one we decided to buy another LG fridge upstairs as well! It makes crushed and cubed ice, also makes craft ice that lasts much longer in your glass. The front doors open French style up top with a tap on glass lighting display to see what’s in the fridge and very convenient to see in. The fridge is wi-fi enabled and lets us know anything going on with the fridge such as leaving the doors open too long, if the ice hasn’t been used or water so that we can clean the lines. Everything fits in perfectly!
What a great story! We are so glad to hear that your LF25S6560S was there to save the day when you needed it most. It’s wonderful to know that the Craft Ice and ThinQ Wi-Fi features are making such a positive difference in your daily routine—and we are honored that your experience led you to choose a second LG fridge for your upstairs! Should you ever need assistance, please feel free to call our team at 888-542-2623. You can also reach us via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/
Great fridge! Highly reccomend
(This review was collected as part of a promotion.) This fridge is great! I know… it’s a fridge, how exciting can it be? Everyone in the house loves the glass door for easy access, and the ice makers, both in door and the craft ice. I like the ability to see the air/water filter health in the lg app and it has plenty of room to keep everything cool and organized. My only “issue” is I wish it didn’t take almost 24 hours for 6 craft ice balls, but that has zero impact on my rating as it’s a tiny complaint. I was also shocked that magnets work on the door, I like that and all previous stainless fridges I had the doors couldn’t use magnets. Highly recommend, not my first lg fridge so hopefully it’s as reliable as the one I had years ago.
Thank you for sharing your feedback on your LG LF25S6560S refrigerator! We’re glad to hear that the glass door, ice makers, and LG app features are making your daily routines easier and more convenient. It’s great to know the fridge provides ample space, organization, and even the unexpected bonus of magnet-friendly doors. We appreciate your recommendation and hope it continues to provide the reliability you’ve come to expect from LG. If you ever have questions or need assistance, our LG CareQ Team is happy to help: 1-888-542-2623 | https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
LG fridge
The LG fridge is sleek and modern. It matches with the design of my kitchen. I like the Instaview door and the water and ice dispenser by the door. I'm just hoping that this fridge would last longer than my Samsung fridge. I'm expecting it to last more than 10 years without any problems.
Thank you for sharing your experience with the LF25S6560S. We’re glad to hear that the sleek design, Instaview door, and water and ice dispenser are working well in your kitchen! We understand your hope for long-lasting performance, and we design our refrigerators to provide years of reliable use. If you ever need assistance or have questions about your fridge, our LG CareQ Team is here to help: 📞 1-888-542-2623 🌐 https://www.lg.com/ca_en/support/contact-us/ We appreciate your feedback and thank you for choosing LG!
Excellent fridge but ice issues
I have had the fridge for one month now. The unit is very quiet, roomy and efficient. It is lacking having a top shelve that folds so it can accommodate a few tall items. My prior LG had this option. The BIGGEST problem is the ice coming out of the door has a chemical plastic taste and off smell as the ice melts. The Water coming out of the fridge taste great and the craft ice taste great. So there is definitely an issue with the fridge not the water. I am going to exchange this fridge for the same model and hope it is just an off issue with this unit.
Hi. We appreciate you taking the time to share your review regarding your LG LF25S6560S Refrigerator. It is wonderful to hear that you are enjoying the spacious design and quiet operation of your unit. For the ice taste and odor you experienced, a helpful troubleshooting step is to discard the first few batches of ice and ensure the water filter has been thoroughly flushed, as well as cleaning the ice storage bin with mild soap and warm water. You can find more details by visiting https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208?srsltid=AfmBOooeyjkLgeiq8HKn5c7bphBf_w4BObL27dbJevA0ZoKK87wYDsJV We also value your feedback on the shelving design as we continuously work to refine our features. You can check out this link https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546 We are dedicated to ensuring your complete satisfaction with your exchange. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Service à la clientèle lamentable
Vraiment un service à la clientèle lamentable j'ai acheté un réfrigérateur de modèle lf25s6560s après 13 mois la machine à glace c'est brisé, j'ai appelé pour leur expliquer mon problème il ne veulent pas m'envoyer un autre machine à glace sous garantie, et même si je veux acheter la pièce elle est en rupture de stock, c'est la preuve qui cette pièce est fragile il sont très bien au courant de problème de cette pièce car beaucoup de gens ce plaint pour ce problème et l'agent que j'ai parlé aussi au téléphone hausse de dire que due à l'inconvénient m'offre un rabais de 15% pour l'achat d'un nouveau réfrigérateur , non mais quel manque de politesse c'est rire complètement des gens , plus jamais j'achèterais des produits LG
Bonjour Dennis! Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes sincèrement désolés d'apprendre la mauvaise expérience que vous avez vécue avec votre réfrigérateur LF25S6560S et notre service client. La situation que vous décrivez ne reflète en rien les normes de courtoisie et de qualité de service que nous exigeons de nos représentants. Nous comprenons parfaitement votre frustration face à la panne de la machine à glaçons après 13 mois d'utilisation — juste après l'expiration de la garantie standard — ainsi qu'au problème actuel de disponibilité de la pièce de rechange. Afin d'examiner votre dossier et de trouver une solution plus adaptée qu'une simple remise sur un nouvel appareil, nous vous invitons à contacter directement notre équipe d'assistance, muni de votre numéro de référence, dès que vous en aurez l'occasion. Nous vous remercions de votre patience et espérons avoir l'opportunité de regagner votre confiance. LG Support: https://www.lg.com/ca_en/support/ Reference Number: CNN261008943546
Unsure
(This review was collected as part of a promotion.) I purchased this product, but LG was unable to unfortunately deliver it due to my house stairs, being too narrow. I really liked how the fridge looked and I liked the ice functionality. That's why I wanted it but unfortunately, it didn't work out. 
Thank you for sharing your experience, BaninH. We truly appreciate your kind words about the design and ice-making features of the LF25S6560S, and we share your disappointment that the narrow staircase prevented the delivery from being completed. The safety of your home and our delivery team is always a priority, but we certainly understand how disappointing it is when things don't go as planned. Some of our refrigerator models offer features that can help with tighter installation spaces, such as removable doors or more compact footprints while still providing the great performance and convenient ice features you were looking for. If you'd like to explore other options, our support team would be happy to help you find a model that's the perfect fit for your home through https://www.lg.com/ca_en/support/contact-us/. Please reference CNN260724723398 when contacting us so we can better assist you.
LG junk pile, going to earth trash
LG JUNK PILE and going into earth as trash. LRS0S2706S made 2022/03 in Mexico compressor fan failed 2026/09 whole unit died. Repair guy can't fix it. Avoid LG junk
Hi. Thank you for sharing your experience regarding your LG LF25S6560S Refrigerator. We appreciate you taking the time to share your feedback with us, and we want to ensure you receive proper support for your appliance. If the issue is related to the cooling aspect of the unit, as a standard practice for cooling and power performance, ensuring the vents are clear and power supplies are stable helps maintain optimal function. You can find detailed power and cooling operational guidance at https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542?srsltid=AfmBOooPh1hcmWwZ7Y5YXvOxvHq1ar7SseidgrHZ0xuLLO4Nx54zJeUP. We want to evaluate what options may be available for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James