5 out of 5 Very Pleased! February 15, 2016 Moturkeyhunter , Springfield, MO, USA Ownership:more than 1 year Usage:Every day Would you recommend this product? Yes Quality: 5 out of 5 Value: 4 out of 5 Read all instructions before assembling. Its a 2 person job and a third comes in handy when sides go up. Applying coat of stain is easier before assembly. Instructions were easy to follow. Looks great.

I will update this post later with pictures of the finished assembly, but I want to start my review now by saying what a responsive company they are. I had questions about the pergola we bought, and the people who responded were awesome. They answered my quedstions both quickly and thoroughly. I started by unboxing everything in the garage, and then sorting adn counting everything. It was all there, and it all looked great. Then, as the instructions suggest, I used a water sealer on every piece to protect the wood. We still have some assembly work to complete, but then I will update this review with photos and final thoughts. So far, though, it's going very well.

I finally bought this pergola and my husband and sons put it together and it looked beautiful.... for a while. I put a green metal roof on mine because it sits around trees. Still beautiful, but the woodpeckers LOVE this wood. I have holes everywhere even with a fake owl and a wind chime. Then one fall day, a tree branch came down and smashed one side. My husband says he can repair it. I had ceramic tile and lights under the top and loved its look. Hope it can be rehabbed. Good purchase if found on a deal. Woodpeckers will destroy it.

We bought this a couple of months ago but had to wait to have slab put in after contractor had a family emergency. Now that slab was put in and waited the 10 days to cure enough my wife and I did the project ourselves which took 2 full days plus stained it. Not bad being in our 70’s. Know that it is done we are loving the time we get to spend using it.

I purchased the 16x12 May of 2022 with the hopes of getting it up by July for a large family gathering and overall better backyard aesthetic. Things did not go as planned. The four boxes it arrived in sat on the side of my house until September 2nd 2023. I fully expected there to be rot and all kinds of damage since I live in the PNW with lots of moisture. There was a few areas of cardboard rotting to the wood but nothing I wont be able to resolve. (See pictures) It took 2 people (1 being an experienced carpenter) 6 hours to get it unboxed, sorted and assembled. The instructions are VERY CLEAR & everything is numbered. For me, it’s perfect. I absolutely love it. The carpenter assembling it for me was not loving that the roof sections are divided into 3 pieces instead of being one solid long piece.….. but that’s the drawback I suppose for something being shipped and prefabricated. Those details that a woodworker would see are things I don’t care about. A local company makes the exact prefabricated pergola delivered (all solid sections) for triple the cost. No thanks lol I’ll take this one instead!

I bought this pergola direct from Backyard Discoveries and the pergola itself is fantastic. Fairly easy to assemble, my 19 yo daughter did most of it. I read a lot of the reviews that said the holes did not line up or that the hardware was junk. I did not find that to be the case at all. In fact I don't think you can build this for the price you get it for here. The hardware is not stainless, however it is powder coated and I did not have any problem stripping anything. It is very adequate and not cheap. The wood itself is Chinese ceder, It's not western red but for the price point It was fairly straight, and any minor twists are easily worked out as you build. I pre stained the wood with Olympic stain and seal #716. It was almost a perfect match. The pergola assembled looks fantastic!! My reason for only 4 stars is the use of YRC freight to ship this product. I know this is not directly related to the pergola or Backyard Discovery but please find a better company to work with. They were awful. They never called to let me know our appointment was not gonna happen and I lost a day of work. The shipment arrive 10 days later than our original appointment.

The pergola itself is fine. It has some weird gaps in the joinery as you might expect from something manufactured in China. But both the customer support team and the assembly folks were great. Very responsive, very friendly, very quick to resolve issues. I would buy from them again just because the customer service was exceptional

We bought a 12x14 gazebo and two 12x14 pergolas to occupy our new concrete patio. We have always loved the ambiance of this look and finally found a quality product! We first sealed all of the wood. My husband built the gazebo in two days, the first pergola in 8 hours and the second pergola in six hours. The key was using two a-frame extension ladders. We’re thrilled with the finished project!!!

I'm very happy with this product. It arrived within the time frame advertised. Some external damage to cardboard box but no damage to parts inside. All parts present and of very good quality. We sealed all wood with three coats before assembly. Directions for assembly were good All went together nicely - predrilled holes lined up ok but required some freshening up of entry and exit points. Hardware was good and looked professional with nut barrels instead of nuts on the bolts. I had some concerns with the recommended anchoring method and chose to make 12x12x12 concrete with embedded brackets bolted to the posts since we live on a mountain with high winds sometimes. Project was completed in just a few partial days with two helpers. Very happy with the results

I’ll admit a little slow becoming a pergola advocate. With the Texas sun, I do want a little more protection when cooking outside than these things natively offer. This 12x20 monster replaces a pair of 10x13 canopies. The wind has blown here more this year than in the past 60 years. My cheap canopies didn’t stand a chance. The vibration from the wind loosened half the screws and both simply collapsed. And they acted like sails before collapsing. The family joke was me getting everyone to help move them back into place at family gatherings. This baby is over 700 lbs and rated for 100 mph winds. I cannot imagine it moving for some wimpy 40 mph breeze. I need to conjure up some Sun/rain protection, but I am beyond thrilled with it. I ordered the installation when I purchased the pergola. A precise date/time was set for the installation from emails they were coming from Back Yard Discovery. However, when the installers arrived without the pergola at the appointed hour, I realized there was a disconnect somewhere. The pergola magically arrived Friday before the 4th of July weekend. I called the installers back and darned if they didn’t come Saturday morning to install this thing. They just left. Other than signing their paperwork, I actually haven’t goner over it closely yet. But the installers were punctual, polite, and very, very efficient. This is the summer for backyard projects that I have anticipated for a long time. This pergola is key to housing my entire outside cooking world and to have it dine in time for the 4th of July makes me very happy. Thanks to everyone involved!