We built the pergola and it is sturdy a beautiful. It's no ones fault but my own but it isn't as big as I was wanting, it measures from the widest spot which isn't the post. It also didn't give me as much shade as I was hoping for. I added a sun shade to the top and curtains to the sides and I am going to make it work. It does add beauty to the patio.

This is a great Pergola. It was delivered with two boards that were day. Called customer service. Very nice helpful staff. Two days later I received two replacements. Spent one day treating all the wood with a wood present stain. Then one day to assemble. Used the BILT app for instructions. Went together like a dream. Great product. Very pleased.

Handyman and myself put it together in 13 hours over two days. Wife thinks it’s great. Pieces were well marked and the bags of hardware were also well marked. The only thing missing were two pilot holes but extremely minor point. Well pleased with the product.

I purchased the 16x12 Beaumont last fall but had to hold on to it for a month before I could have it put up. I was expecting it to take a while to actually get it and I was going to have the patio decked first. It came in a week!! And it smelled GREAT!! I'd go out every few days to smell the boxes haha I love cedar smell. It may have taken a bit longer to put it up than normal because I wanted it attached to my house so we cut the corbels off of one side. Other than that it went up with no problems and I LOVE it!! The birds love it too. They are always hopping around on it which keeps the cats occupied.

Our home is always changing--inside & out; & every change creates a new "pop":. This time we added a room!! It all started after switching out the last section of old board decking to brick, matching the rest of the existing bricked deck--improving both the look & function of our yard. But, looking out at the expanse of this all brick deck, even with colorful furniture & our usual riot of plants, something was missing. Somehow, we needed to frame that section, a place where we entertain and also shelter a lot of plants. (I'm a gardener). It's Florida; summer sun is merciless on human skin and, more importantly, all of our plants shriveling in our summer heat; they can't hop up and escape into the AC. What we needed was a pretty shelter from direct sun; we needed a pergola! And this baby is a champ. Ordering was easy, the perfect size for our spot, delivery on time; my husband Bill added 2 applications of weather coating, we hired the brick guys to assemble it (we are old :-)). And now we have more than a pergola; it is a ROOM-- partly nestled under our old magnolia, decorated by our happy shaded plants, and furnished by our colorful furniture (I am a painter), the pergola frames it all and creates the perfect space whose form is lovely and which functions to give us what we needed: a solid, sturdy, shade-providing structure. We already have subprojects planned: our copper pelican perches on the top corner; to add even more shade, we are installing lattice panels over the widely spaced roof slats, and we are adding electric outlets for some good old Florida fans, also hanging solar lights to line the top structure. That's for starters. You never know what might come next! It never ends. Thank you, Backyard Discovery!

We absolutely love our pergola. We bought ours last year and it arrived on time right at our doorstep. It only took 2 people to assemble and only a couple hours from start to finish. It is the best feature in our backyard and we get so many compliments on it! We made a retractable canopy for it using wire, wood, and a drop cloth and makes the perfect shade on a sunny day. We even added solar globe lights to give it the perfect night glow. Even after one whole winter it still looks like new!

Printed instructions in combination with the BILD app were well thought out. We suggest that moving the partly-built pergola, setting the feet, moving the pergola off the feet, anchoring the feet, and moving the pergola back on the feet, would be more easily accomplished before the slotted cross-beams are put in place. All in all, this was a worthwhile project, and we're pleased with the look and quality of the pergola.

Price is far less than others, but quality is not much less. Very happy with my purchase, using it as a decorative car port in an area too small for anything else. Did need to re-drill 3-4 holes in the top slats, but the rest fit together well. Recommend reading the instructions.

Started with just myself up thru STEPS 7, then two men for STEPS 8, 11, 14 thru 16, and 18. Most of the entire family joined in from this point on. Preliminary assembly and assembly-STEPS 1 thru 7, 9 thru 10, 12 thru 13, and 17 I did in my garage while waiting for HOA approval and concrete slab completion. (The good news is, there were no missing/damaged parts, save for what I considered to be minor blemishes in the surface of three different boards. Upon final assembly, there were no shortages and surplus in nearly all of the hardware parts). We chose to pre-stain everything from this point forward in the installation. 1st complaint: The sum of the various lap-joints does not produce the same thickness as the original board. Note: Depending on your selection of stains, this can be less noticeable in the final assembly. 2nd complaint: The depth of the lap-joints is often inconsistent, resulting in gaps as large as 1/8 inch. I know of no easy way to camouflage this, Note: I consider both of these complaints to be the result of a quality-control problem. If you choose to follow the Manual (Anchoring Layout pg-3, as we did), this can result in some of the Posts not standing perfectly vertical. To the critical eye, this can be annoying. Suggestion: Follow the Manual (Anchoring Layout pg-3) for a starting point, but before anchoring the base of any Post, tighten all hardware except those affecting the Post alignment. Then, make any fine-tune vertical alignments to the Posts using a carpenter’s level. (If everything has been done correctly up to this point, this should be very minimal). Lastly, anchor the Posts. Caution: I didn’t pay enough attention to the location of the pre-drilled holes in the JOIST and ended up with some of the pre-drilled holes facing down instead of up and on the outside instead of the inside (or vise-versa) of the POST. This will extend the installation time no matter how you choose to solve it. 3rd complaint: Neither of the inside POST (POST P03) were pre-drilled for the CORBEL on one side only as they should have been. Note: This I consider to be another quality-control issue. 4th complaint: Because there is no staggering of the lengths of the PURLINs, all the joints fall on a single SLOTTED-JOIST at each splice point. This leaves you with no attachment to the PURLINs to those two particular SLOTTED-JOIST leaving them less stable than the others. I chose to replace the PURLIN splicing bolt, nut, and washer in four staggered locations across the length of these tow JOIST with a 3” long - ¾” lag bolt and washer making the splice point serve as the anchor point to the JOIST in those four locations. If you are anchoring your Pergola to concrete, I discovered that dipping the concrete anchor screws in thick liquid soap such as hair shampoo before driving them will keep them from seizing up during driving. (Learned this the hard way).

Altogether a good product. We put it up Christmas Day and Boxing Day, with some help from my brother who was visiting. There were some boards that were a bit warped but it wasn't enough to keep it from going together. We did need to re-drill a few holes that didn't line up properly, but we had tools so it wasn't a problem. AND they included extra hardware of every kind, which we didn't actually need with this kit but have with others (which can be a real nuisance). The least satisfactory issue was the freight company, Estes Freight. It sat in the Phoenix warehouse for a week before they got it out to us, and no-one there would answer the phone or return our calls.