We read your feedback, and we understand your disappointment with not being able to find the correct air filter for your refrigerator and the lack of response from our customer service. Please know that this is definitely not the experience we are striving here at LG. Your feedback is highly valuable to us, as it provides a fresh perspective that helps us improve our services and shape future product developments. We'd also like to know more about your air filter concern in order to further investigate about it. To do so, please send us a private message on Facebook or Twitter (X) using @LGUSSupport containing the product details of your unit as well a detailed explanation of the issue. We're looking forward to assisting you.

Hi there, thank you for sharing your experience with your 27 cu. ft. Smart Counter‑Depth MAX French Door Refrigerator LRFLC2706S. We understand how important space and quiet performance are, and it’s great to hear the freezer capacity and low noise level are working well for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hey there! Thanks for sharing your thoughts — short, sweet, and full of love for that counter‑depth fridge. Always great to hear when an LG unit delivers exactly what you hoped for, and even better when it earns a “will buy another.” If you ever need anything, @LGUSSupport is always here for you. #LifesGood ❤️ ‑Rich