Thanks for the review and the mention of how great your experience was with our technical associates! We're glad to hear your previous customer service experience went smoothly. We're available on social media for your convenience should you need support! Feel free to direct message us on Twitter (@LGUS) or PM us on Facebook (@LGUSA). We're here to assist you! ^Chris

Hey Sarah, thank you for your feedback. We can see where your concern lies, and we'd like to look into this further with you. Please send us a private message on our social media, @LGUSSupport, with your model, serial, and phone number. We want to ensure our customers are safe and receive the support they deserve. ~TammyJo

Hey there! Thanks for sharing your thoughts — short, sweet, and full of love for that counter‑depth fridge. Always great to hear when an LG unit delivers exactly what you hoped for, and even better when it earns a “will buy another.” If you ever need anything, @LGUSSupport is always here for you. #LifesGood ❤️ ‑Rich

Hey there, we hear your experience has not been the best so far, and we would love the opportunity to make it right! Check out this link. http://spr.ly/6427uelmv. Let us know if this helps and reach back out to us on our socials, @LGUSSupport. ~Tegan