We see that you left a 3 star review, However, The details about your experience are disappointing. We want to thank you for bringing your concerns to our attention. We look forward to the opportunity to discuss how we can rectify the issues being reported. We have several options available to contact us. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. https://www.lg.com/us/support/help-library or Customer Support 800-243-0000. ~Tanisha

Hi there! Thanks for sharing this. Sounds like your new fridge is proving itself with plenty of space and those upgraded ice and water features. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Hi, Teri! Thank you for sharing your experience with us. We are sorry to hear that you are facing issues with your refrigerator and would like to apologize for any inconvenience caused. We understand that your refrigerator is still under warranty, and we are committed to resolving the issue as quickly as possible for you. If you have any further questions or concerns, please do not hesitate to contact us on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000.