Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator for
LG 27 cu. ft. Smart Counter-Depth MAX French Door Refrigerator
4.4 out of 5 stars
stars
572 ratings572 reviews
  1. 5 stars67% (386)
  2. 4 stars19% (107)
  3. 3 stars6% (36)
  4. 2 stars3% (17)
  5. 1 star5% (26)
Sort by |
Showing 221-230 of 572 reviews
Oct 31, 2023
Hilljack
5 out of 5 stars review

Verified Purchase

Great Refrigerator

It has been 6 months now and no complaints. When I went to replace the air quality filter with the ones that said that they were compatible, they didn't fit properly. LG sent a new filter cover at no cost, that fixed the issue.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Sep 18, 2023
Happy LG Buyer
5 out of 5 stars review

Verified Purchase

I have only had my new LG Refrigerator a month, but so far I love it. Plenty of space, compared to my old Side by Side..Love the double doors and the spacious freezer on the bottom…

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Nov 15, 2023
Isaiah and Katie
5 out of 5 stars review

Verified Purchase

Fridge with No Issues

We bought our fridge over 7 months ago and have loved it! We love how it connects to the LG app, how helpful customer service has been about filters, and the features that dispense water in the fridge and ice in the freezer!

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Jun 7, 2023
Megan70
5 out of 5 stars review

Verified Purchase

LG refrigerator

[This review was collected as part of a promotion.] Bought this a couple of weeks ago, We have limited space and the fact it was counter depth made it possible. The available room and the ThinQ app are great.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Aug 10, 2023
Hhmorgan
1 out of 5 stars review

Verified Purchase

I wouldn't encourage anyone to buy an LG appliance

[This review was collected as part of a promotion.] I brought a refrigerator and it never worked and I had a hard time getting this company to replace my refrigerator leaving my family with a working refrigerator for months

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from Customer Care

Hi! It's disheartening to learn that your new refrigerator fell short of your expectations, and we're here to reassure you that our appliance development team considers feedback exactly like yours to determine how we can improve in the kitchen, so thank you! It's great to hear that your new refrigerator is working now, and if there's ever anything we can do to help, please don't hesitate to reach out with the link below. http://spr.ly/6425Pg2AH ^Ian​

Mar 22, 2024
Tom2024
5 out of 5 stars review

Verified Purchase

Very happy

[This review was collected as part of a promotion.] Used for 2 weeks and very happy with appearance and performance. On bins in door, would like more adjustability. Like ice maker in freezer versus in door. Like LG status app on phone.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Aug 13, 2023
Duane73
5 out of 5 stars review

Verified Purchase

Lots of Room

Thus far, this frig has proven to have plenty of room for all of our family's food. The storage shelves adjustments also allow for nearly any food container we have. An excellent product!

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Sep 22, 2023
Robert Greubel
4 out of 5 stars review

Verified Purchase

Great Quality!

Great space….runs silently….looks like excellent quality here. Easy WiFi setup. Negatives: Doors are really thick….interfere with adjacent countertop when opened. Poor IT support

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Sep 24, 2023
John 1954
5 out of 5 stars review

Verified Purchase

No need for all the extras.

[This review was collected as part of a promotion.] Bought it about 3 weeks ago and after having installers come back and undo kink in waterline, everything is working perfectly. Love all the extra space inside.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
Mar 21, 2023
gpj7000
5 out of 5 stars review

Verified Purchase

Surprised by all the features!

I was pleasantly surprise by the space inside the refrigerator and freezer section for a counter depth model. I may not need to purchase a freezer chest now. Also like the drawers and convenient of a water dispenser inside the unit.

Review from lg.com
Helpful?0RLYM1AU5CA918056122535
reply from social/lg

Just what we all desire is just a little more space! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha