Overall I am satisfied with this product. I would have given 5 stars if the bolts and nuts would have been higher quality. They can be easily cross threaded if you are not careful. A few holes did not align on the short pieces but were fixed by drilling out a little. I would recommend this product and would buy it again.

The package was delivered on the day promised. It was put in our driveway so we opened the boxes an carried the parts to the back yard, which was supper easy since the parts are light and sturdy. My 16 year old grandson did most of the work because I am limited on how much I can lift over my head. We did the assembly is less than a day and it looks great and really sets off our concrete patio. to

The seller stated we would receive the pergola within 10 to 17 days from order date and we received it on the 10th day. The men who delivered it did a great job and actually carried it into our garage and I'm glad they did because the 2 boxes were quite heavy. The assembly instructions were good, but the hardware not so good. We had to spray WD-40 on the nuts and bolts or else they would bind. I'm not sure why they designed then top support beams in 2 pieces, it would have made more sense if it was 1 piece, and assembly would have gone a lot quicker. Overall it took 3 of us about 4 hours to assemble it and it looks very nice. We are very satisfied with our purchase.

We really like it and my husband was able to put it together by himself. One thing we were disappointed in was that the 6x6 corner posts were not solid. Not sure if we missed that in the description. But, it looks beautiful and we’ve already had numerous compliments on how great it looks.

The Pergola was delivered on time and the delivery people were very helpful with placing the boxes in our driveway so we could get to them. The boxes were in good condition and so was the contents. We assembled the pergola and are happy with the results..

We purchased the 10x14’ cedar stain pergola for our indoor retail area, inside our nursery/landscape supply business. And it’s perfect! I tell everyone who asks where to buy one! The shipping was included and no damage. The holes were predrilled with no issues. We printed the directions, which was easier to read. My husband put the sides together before he needed me to help (stood on ladder and held) a short while. He put it all together by himself on a Sunday afternoon. It’s beautiful and I’m still in awe! It’s perfect for our retail area and goes with our wood/outdoor theme.

This company has been excellent to do business with...very responsive to questions and superior customer support for installation. The Pergola was easy to assemble with clear instructions, and with pieces that were milled and pre-drilled correctly at every step. All of the hardware came with at least one extra piece. The final product looks great. We did quite a bit of research and found that this product offered excellent value for the price. We could not be more pleased with the company and our end-result.

No wonder this is a best seller. Well made. The posts are solid even though they have cedar panels on the outside and lots of 2x2s inside to make they solid. But you have to use your own judgement in using the manual to fit your own needs. I put up the basic frame first and keep making sure the 4 posts are perfectly straight before the next step. Also, DON'T screw in the 4 braces early, as they suggested in the manual, until the very last step. Because as you take a step to make one post straight, the other posts shift. As careful as I was to make sure I do the braces last, I still had to redo all posts! To lift up the entire structure to secure the post footing with concrete screws is unrealistic because by then the pergola is already too heavy. It is like a table already. Why would you fasten down an 600 lb dining table?

[This review was collected as part of a promotion.] I normally don’t write reviews but I just wanted to let other people know that this pergola went together great. It took about 4 hours for me and my brother to complete this pergola! Just buy it u will love it!!!!!!!

The kit was delivered to our driveway earlier that expected. We like the quality of the product and attention to detail. We hired someone to put it together and he was impressed with the thorough instructions and accuracy. One of the braces split when being installed. I called for a replacement and had it in a short time. Very helpful and friendly customer service. Our friends are impressed at the quality and price. So are we!