This pergola is beautiful and assembly went well. The directions were complete and accurate but you need to look at them carefully for the details. It took me alone about 3 hours to assemble the two ends on the ground, and then 4 hours for 3 of us to complete including a couple breaks (it was very hot). We could have done it with two people and one step ladder but it was nice having a third person and 2 step ladders.

We are very happy with this purchase except a couple small items. Instructions were very good. One thing I noticed is that the instructions from the BILT app are a little backwards compared to the printed instructions. One would have a board right side up and the other would have it right side down. Fine, as long as you stick to one set of directions. Everything lined up very nicely except for a couple corbels and most of the 2x2's on top. I would say that only 25% of the 2x2 holes lined up, but not sure if there is a way to improve that. Most of the lumber was surprisingly straight except for the 2x2s, especially the posts!

Hi and I'm happy with the pergola. All came out well, I had my son in law and a friend put it together, definitely one needs two persons to do it. I'm in South Florida, where hurricanes are a normal and though we have not been hit by a biggie in a few years, every year we do get one, so we drilled down some sort of anchors and if it comes, we will tighten the poles and some of the cross-bars with adjustable wraps. Finally I will try to paint it with wood protection, Winmax I think it's called, every year. Ah, I'm also going to have a manually retractable Canvas roof built because the sun is burning hence difficult to enjoy in the afternoons. I'm happy and the Pergola is on top of a cement slab in my backyard, not on grass. I recommend it!

So glad we purchased this Pergola. Quality is great and overall Pergola is substantial in size. Husband and I assembled ourselves - easier than we thought using the BILT App (as suggested by Backyard Discovery). 14 X 10 Pergola really transformed our Backyard into an Oasis, we are really enjoying having it. We recommend this product without any hesitation.

This company has been excellent to do business with...very responsive to questions and superior customer support for installation. The Pergola was easy to assemble with clear instructions, and with pieces that were milled and pre-drilled correctly at every step. All of the hardware came with at least one extra piece. The final product looks great. We did quite a bit of research and found that this product offered excellent value for the price. We could not be more pleased with the company and our end-result.

The wood is very lightweight. There are short ends that bolt separately and could possibly sag. The stain on it is for aesthetics only. Therefore we stained it to help seal and preserve the wood even though cedar is naturally resistant. We wanted a reddish brown stain to match our trim. We also poured peers to raise the posts up to frame large living room window views to the backyard. Worked out great! Fairly easy build and we love the look.

The kit was delivered to our driveway earlier that expected. We like the quality of the product and attention to detail. We hired someone to put it together and he was impressed with the thorough instructions and accuracy. One of the braces split when being installed. I called for a replacement and had it in a short time. Very helpful and friendly customer service. Our friends are impressed at the quality and price. So are we!

Very nice-looking pergola! Assembly was a little tricky, but was accomplished in about six hours. There were a few aspects that we felt could have been better designed to make assembly easier and make the final product look cleaner/neater, but overall we were very happy with how wonderful it makes our patio look!

Don't usually do this but the directions are not great so thought this might help. Product came on a pallet in two boxes....all parts received and no damage noted. Two of the joists were warped but that can be corrected as indicated below. Most of this assembly can be done with one helper. Steps 1 + 2: Hold off on these until completing Steps 3 + 4. The angle braces get in the way when attaching the joists to the pergola posts. Wound up taking them off. Steps 3 + 4: This is where a third set of hands comes in handy. The 7 1/4 screws are barely long enough to get through the two joists and the post, hence the reason to remove the angle braces first (from Steps 1 + 2 above). Two of the joists have a series of holes in the top so make sure they are facing up and on the outside. Once you get the four posts attached to the joists (tough if you don't have that 3rd set of hands), you can easily install the 4 long and 4 short angle braces and secure them to the posts with the lag screws. Plumb everything square and lock it in at this point. Note: Our pergola is freestanding and over an above ground spa, so at this point, due to weight considerations, we moved it to its permanent location, completed Step 13, realigned, secured, and sent the 3rd set of hands (my wife) back into the house to avoid further conflict. Steps 5 through 8: Simple and straightforward...attaching the joist ends to the joists. One thing to note not in the instructions - four of the joist ends have holes in the top (D7s) so make sure to identify them. There are no markings on the parts. Step 9: Don't worry if any of the slotted joists are warped as you can correct that in Step 10. Just secure them as indicated. Step 10: Purlins have predrilled holes in them so just line up your first set and secure. Fit the long purlin angle end under the short purlin angle end to give a cleaner finish. Step 11 + 12: Final Steps on our install. Make sure to do a lot of measuring as not all the purlins are perfectly straight and you want the finished product to be. Additionally, this is where you are able to straighten any slotted joists that may have arrived warped by bending the joist straight (difficult) and securing in place to the purlin(s). Final notes: The hardware is not great but workable and extra is provided. You may find you need to widen some of the predrilled holes. Also had two holes predrilled on the wrong end of one of the angle braces but easily correctable. Finally, held off on water sealing due to overnight temperatures dropping below optimal, but will do so in the spring,. Bottom line...directions and hardware are the only drawbacks but neither insurmountable. Really sharp looking finished product and sets off the area we put it in nicely. Happy with the purchase. Good luck.

We bought this pergola from Backyard Discovery and purchased the assembly package with it. We love it and it was worth every penny to have it put together for us. What took them two hours to put tougher would have taken us days! The guys that did the work were very professional and polite. We even had them come back and put the polycarbonate to on it. Now it's out backyard Oasis!