[This review was collected as part of a promotion.] After our fiasco with Amazon and promising to deliver our pergalo. We were exhausted fighting with Amazon’s trucking firm. A month had almost gone by and we finally got our money back, I called Backyard Discovery direct and within a few days as promised we got our Pergalo and simply love it! Thank you for working with us!

Took wife and I around 9 hours to complete. Pay attention to the pilot holes for the corbels on the posts. Fairly smooth until one already split corbel came apart and had to be glued and finish nailed back together. The 14 top purlins were warped and don't fit together well. Had to redrill a lot of pilot holes as they didn't line up. Otherwise it looks good and much sturdier than our former metal unit.

I am a 50 year old woman and I was able to put this up myself. I had my 20 year old daughter help me with lifting the assembled pieces to the top of the pergola while I attached them. All the parts were included and I had no problems with hardware or alignment. It was very easy to assemble because I planned ahead, had the right tools and patience. I assembled it in 8 hours on day 1, I anchored it to the concrete on day 2.

I was impressed with the thoroughness that Backyard Discovery puts in their products. Written instructions and an app, some tools, and extra hardware. We stained the wood before assembly and carefully followed the instructions. It did take three to erect the posts, but the final construction was by myself. I highly recommend Backyard Discovery.

[This review was collected as part of a promotion.] Bought this in June as part of redoing our backyard and we loved it over the summer. Everyone that we have had over thinks it is great looking and a real value. Our contractor was amazed by the quality of the kit and had no trouble setting the footings in the new pavers. The service from BYD has been so good that we also bought one of the large Grill Gazebos which let me keep grilling during a really wet winter here in Northern California.

The pergola is well thought through in terms of its design. Each part is marked, the hardware comes in labeled bags. The accompanying BILT program makes it very easy to visualize. One improvement would be a diagram showing the exact center locations of the four posts.

We bought a 12x14 gazebo and two 12x14 pergolas to occupy our new concrete patio. We have always loved the ambiance of this look and finally found a quality product! We first sealed all of the wood. My husband built the gazebo in two days, the first pergola in 8 hours and the second pergola in six hours. The key was using two a-frame extension ladders. We’re thrilled with the finished project!!!

I never leave reviews. And I'm the person that wondered why people say that. I assumed it's either because they may be trying to persuade someone either or way, who may be on the fence about buying a product. They are satisfied or dissatisfied. In this case, I am highly satisfied. The pergola is great. A few minor cracks in one of the 4 main corner posts, due to shipping I am assuming. I didn't call or complain, I didn't notice to I had put it up. It should be okay. I bought 2 months ago. It's been up a month now. Took about 7 hours over two days. I did alone. I had my wife to the corner post once I stood each side up. I attached all the separated parts together first in the garage. Then moved to the outside to set up. Went very smoothly. Please see attached photos.

[This review was collected as part of a promotion.] We bought this 6 months ago and it has been a great addition to our backyard! Shipment was fast and all the parts were labeled and easy to separate by using the instructions. The color we chose makes it so easy to decorate around and the boards at top make it easy to add lighting to. Having the power source on the side works perfect for electricity as we've plugged fans, phones, and radios up to it numerous times. The structure is very solid and we get so many compliments on it. We also waterproof sealed it to protect it as recommended. Definitely recommend this product!

Overall the pergola is very nice and instructions were clear. Unfortunately the instructions for how long the base is were wrong. All the concrete was laid out exactly to their plan of 114" on center, but when assembled the posts were just over 115" on center. I recommend building all of the long pieces FIRST, then calculate how far apart the posts will be. I am a woodworker and teach engineering. Normally you would cut everything to size as you are building because there can be some changes in wood or other things. So for a pre-made, pre-drilled pergola it's understandable that some holes don't line up, kind of annoying the post distance wasn't correct as they will not be centered on my columns. One thing to add, all of the pieces are short and use a lap joint and bolts to secure them. Cedar is a soft wood, so I glued all of the lap joints and bolted them. Because all of the pieces are bolted together I would not trust standing or putting anything heavy on top. From a learning experience, I recommend building all of the long parts in sections and then sealing them before assembly. Overall it is a fairly good product. The only reason I did not build this from scratch is because the price of lumber to make something similar would have been as much or more than the kit. Had I known all of the long pieces were bolted lap joints and the 6x6 columns are hollow I may have just held out and designed and built my own.