BE AWARE that the 12 x 10 does NOT, I repeat, NOT refer to the size of the footprint as I had expected!!! Somewhat disappointed in the finished size of the product, but we will make it work. The manufacturer needs to make it clear about the actual footprint and finished dimensions in their advertising. I plan to also leave a review of this product on whatever website I find it is being sold. Having said that, the actual construction of this product is relatively simple and straightforward.

I am not one who usually writes reviews for items that I buy. But I want anyone who is thinking about this product to feel assured it will far exceed your expectations. I am thrilled with this pergola. It has added so much to our backyard. countless compliments from everyone who sees it. the quality of the wood and fasteners is top notch. . The ease of assembly is not often found in todays products. I would highly recommend this company for their customer service is very responsive and polite.

The new pergola has made a huge difference in the appearance and usability of our back yard. The build took around 5 hours from boxes to built and was super easy to do. We're looking into adding the Saxony XL grilling gazebo down the road as well, in part because of how well-manufactured and easy the pergola project went.

I bought this a month ago and am pretty happy with the product. Instructions were good, but with warped wood for some pieces, the hardware was barely connecting. We found it easier to assemble the frame upside down, and it would have been better to assemble right next to the final location due to the weight.

assembly was easier to follow with Bilt than with instructions that came with kit. Wish I'd have purchased and assembled in January instead of June. Texas heat was brutal.\nI had a little issue with holes not lining up. Ended up drilling larger holes to get boards lined up\nIt's now finished, sun shades are mounted and we love it!

[This review was collected as part of a promotion.] I bought this pergola back in May for my back yard patio. I wanted to spend most of my time this summer relaxing. This pergola did not disappoint!! My 17 year old grandson and his friend and I put it together in 2 days. It was very easy to put together and the memories we created was priceless!! Defiantly worth the money!!

This is a great purchase! We can't brag enough about how much we love ours! Easy to assemble. Keep in mind, it takes time, but worth every second! Great customer service! We had 2 small pieces of wood missing for the roof. We received it in 3 days! Amazing unit

[This review was collected as part of a promotion.] Bought this in June as part of redoing our backyard and we loved it over the summer. Everyone that we have had over thinks it is great looking and a real value. Our contractor was amazed by the quality of the kit and had no trouble setting the footings in the new pavers. The service from BYD has been so good that we also bought one of the large Grill Gazebos which let me keep grilling during a really wet winter here in Northern California.

Purchased several months ago and finally had the time to assemble. I hired help and it went up easily and quickly. It took 2 guys about 5 hours to assemble. It helped to have all the parts laid out. I love and plan to put shade cloth over the top for extra shade in the summer.

I purchased the 16x12 May of 2022 with the hopes of getting it up by July for a large family gathering and overall better backyard aesthetic. Things did not go as planned. The four boxes it arrived in sat on the side of my house until September 2nd 2023. I fully expected there to be rot and all kinds of damage since I live in the PNW with lots of moisture. There was a few areas of cardboard rotting to the wood but nothing I wont be able to resolve. (See pictures) It took 2 people (1 being an experienced carpenter) 6 hours to get it unboxed, sorted and assembled. The instructions are VERY CLEAR & everything is numbered. For me, it’s perfect. I absolutely love it. The carpenter assembling it for me was not loving that the roof sections are divided into 3 pieces instead of being one solid long piece.….. but that’s the drawback I suppose for something being shipped and prefabricated. Those details that a woodworker would see are things I don’t care about. A local company makes the exact prefabricated pergola delivered (all solid sections) for triple the cost. No thanks lol I’ll take this one instead!