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Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars3,099 ratings3,099 reviews
  1. 5 stars48% (1,476)
  2. 4 stars23% (709)
  3. 3 stars14% (423)
  4. 2 stars7% (223)
  5. 1 star9% (268)
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Showing 681-690 of 3,099 reviews
Apr 12, 2026
Back woods Hill Billy
4 out of 5 stars review

Turbo Tax is not awesome but is accurate

It is confusing trying to switch from guided to form and back and forth between the two to make sure the amount entered is correct and in the correct box.

Review from turbotax.intuit.com
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Apr 11, 2026
Poohbear1200
1 out of 5 stars review

Awful, hope to never buy again

Really, nothing good has been added. The help pages have really inconsistent font. Some are big and some are small. The forms are buggy, some require me to fill information that doesn't exist.

Review from turbotax.intuit.com
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Apr 13, 2026
George George
1 out of 5 stars review

Turbo Tax is anti-innovation

Stop lobbying to make taxes complicated. I'm forced to use your stupid service because you are a corrupt organization that cares about profits over the American people and creating efficient systems.

Review from turbotax.intuit.com
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Mar 3, 2026
Mac321
3 out of 5 stars review

Simple is better than easy!

This year's system had a lot of changes to the way sections and questions were handled. Sometimes trying to make it easier just leaves out common sense. Some things seemed to make no sense at all until I was several sections farther along. All in all, your attempts at making it easier failed.

Review from turbotax.intuit.com
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Feb 9, 2026
Cameron62
5 out of 5 stars review

Turbo Tax makes it easy!

I have used Turbo Tax for about twenty five years plus. It just keeps getting better! Easy to use and understand, and I LOVE how you are streamlining the Review Check. I noticed to make corrections this year was pretty straight forward, not so confusing as it can be sometimes, and insuring the Taxes are done correctly. In the past this process could be difficult, as the forms needing correction were not always easily/automatically popping up.

Review from turbotax.intuit.com
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Feb 26, 2026
barnhap
1 out of 5 stars review

I'm still out the $15K Refunds for 2024 & 2025.

I've used Turbo Tax for over 20 years with no problems until I got remarried to a person who didn't have a Social Security Card. Wo I submitted a W7 for a TIN but had to do this through the local IRS office. I did get the TIN number a few weeks later and was left with the option of having to do video interview to verify my wifes identity. Which we had done when we went into the IRS office. We got an acknowledgement verifying her ID but Turbo Tax wouldn't allow us to resubmit and apparently doesn't have an automatic was to communicate with ID ME. After another IRS appointment we were told that we had to physically mail in the Turbo Tax 2024 paperwork to Ogden, UT. We did and our UPS Tracking confirmed that it was picked up at the PO Box. That was six months ago. We have not received any communication from the IRS about even it being received. After a couple of more months we set another IRS appointment and were told that we should just resubmit the electronic form. Unfortunately, the IRS wouldn't accept the form now that it is late 2025. So, I set another IRS appointment and they over the course of 1 year, even the IRS couldn't tell me where my Tax Forms were. They recommended that I mail it back in a Fourth Time. I came prepared with the updated form and the Portland Office mailed my form in. Moving on to filing for 2025 I'm stranded because one of the questions that is being asked is what my AGI was for 2024 and since the iRS hasn't gotten to my 2024 forms 2025 was REJECTED. Seems like a silly thing to uphold my Refunds. Turbo Tax has a long way to go dealing with Immigrants coming into our country legally and doing everything that they can to do it right we are getting penalized for Turbo Tax not getting the notifications from ID ME that should've immediately allowed us to move forward. In addition, holding up future returns because of the ADI question is absurd.

Review from turbotax.intuit.com
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Mar 10, 2026
LBHH
5 out of 5 stars review

Good solid tool for self filing taxes

I am happy with how thorough TurboTax handles our situation, even with foreign income and accounts. Our tax situation is somewhat complicated, but I feel TurboTax handles it well. There was a snag this year with the fact that I have to file Forms 3520 and 3520A--TT didn't allow efiling, even though those forms are filed separately anyway.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 9, 2026
goosedadTK
4 out of 5 stars review

Turbotax in Macbook and Window pc

I have used TurboTax on Window pc over a decade. It is the first time using TurboTax on a MacBook. The interface is quite different than previous Windows versions. Previous Window versions are intuitively obvious. Mac version is harder to navigate. The worst is that it automatically saves the tax file every few minutes. Users should have the control when to save the file.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 2, 2026
mschoonb
4 out of 5 stars review

I trust Trubo Tax and have for years

I have used turbo tax for many years. I do so because they make it simple and seemingly thorough. Advice help is always offered but I do not use it because I feel that the questions etc are clearly stated and if i have my records i can find the answers. I would use the Turbo Tax help if I did not trust Turbo Tax to be clearly professionally together for their paying customers. I understand taxes enough after doing them myself for so long and am trusting turbo tax to continue their professionalism in making their program. If Turbo Tax can promise me that after looking at my tax forms that they will find me ways to get a larger tax refund I would gladly pay for advice but if that is not promised I'd be silly to throw good money after bad by simply "hoping' for more . That's gambling to me.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

"We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes."

Mar 2, 2026
Leon123456
4 out of 5 stars review

TRUBOTAX HAS PROBLEM

When I want to go back and re-enter some information, I can't find some of the options from the first entry. For example, if I want to go back to reenter 1099-B, the interface is different from the first time. Also, 1099-int and 1099-B are separate in the various items, but when I click on them, they're together, which is confusing.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.