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Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars3,097 ratings3,097 reviews
  1. 5 stars48% (1,475)
  2. 4 stars23% (709)
  3. 3 stars14% (423)
  4. 2 stars7% (223)
  5. 1 star9% (267)
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Showing 411-420 of 3,097 reviews
Apr 1, 2026
cyber147
4 out of 5 stars review

Tripping through Turbotax

The major problem for me in completing the 2025 tax returns was lack of understanding the questions or terms used. I had to consult another app to understand what the question was. Suggest using a simpler terminology or explanation in TurboTax, especially when dealing with sale of rental property or a new taxable item.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 4, 2026
MDRackham
2 out of 5 stars review

Desktop Edition Should't Be Designed for Phones

You seem to be moving the UI towards one optimized for phones and suboptimal for desktop. Giant buttons instead of simple items to click. Just making the buttons smaller would help a lot. I'm using a 24" monitor and the buttons are huge. I've using TT for many years and this is the first year where I felt your UI was making it harder for me. I can't be the only person left using a desktop system.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
Mar 25, 2026
WHATthe heck
1 out of 5 stars review

Turbotax SUCKS!

It was exasperating. Even such highly simple things such as entering my credit card information was impossible. My card expires in September, but I COULD NOT enter "09". How ridiculous is that? There were many, many more miserable experiences with the program. I am not happy with it.

Review from turbotax.intuit.com
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Mar 25, 2026
KernelKlink
2 out of 5 stars review

Meh, not impressed. May make a move next year.

I'm sure some of it was due to the changes in tax code, but this year's preparation was a pain. It felt like a lot of extra work, extra questions I didn't really understand, etc. I really miss it's deductible. The lack of this tool added additional hours of work.

Review from turbotax.intuit.com
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Apr 5, 2026
form review turbo tax
5 out of 5 stars review

turbo tax is worth the extra small cost

Every year my taxes are rejected the first time. it is the same issue every year. Although I don't have children I qualify for a small EIC credit but this requires form 8862 and for some reason turbo tax doesn't automatically fill this form out and I have to go to "open form" , fill out manually, resubmit my taxes.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 23, 2026
Jason876
5 out of 5 stars review

Still good

I've been using TurboTax since the days of floppy disks. I've never had problem. My wife has her own business and the appropriate version allows me to include her income with reasonable effort. Basically, I find TurboTax straightforward to use and I trust it's doing my taxes correctly.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 6, 2026
DavidB2025
4 out of 5 stars review

Enjoy Turbo Tax

The program worked well. Imported information from last year's return and from my financial institutions where possible. I then entered the other needed information. I use the option to pick my topics, but I am surprised there was nothing asking me if I purchased a new vehicle in 2025. I actually expected TurboTax to lead me to the interest paid on 2025 vehicle meeting certain criteria deduction. Luckily, my bank sent me a short note letting me know of this possible deduction. When I looked it up, I qualified and then finally found the place it is hidden in all the documents.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 5, 2026
PDX filer
4 out of 5 stars review

Generally good, but fell short in some areas

As a long-time TurboTax user, I remain generally satisfied with the software as my annual go-to for tax filing. The step-by-step interface makes a complicated process manageable — but this past year brought two frustrating situations that cost me significant time, stress, and money to resolve. First, because my self-employment income showed no profit, TurboTax did not generate a Schedule SE — which I still needed for my local Form OR-TM (Oregon Transit Tax). I paid for TurboTax Desktop Live Tax Advice hoping for a solution, but the issue was simply beyond what they could do within the software. I requested a refund and ultimately had to download the Schedule SE directly from the IRS and complete it manually. Second, TurboTax flagged a local tax form as incompatible with electronic state filing, blocking my entire electronic submission rather than simply setting that one form aside for separate mailing. I had to manually remove the form myself, file my state return electronically without it, and submit the local form separately — a workaround I should never have had to devise on my own. TurboTax works well for straightforward returns, but users with less common tax situations may find themselves having to devise their own workarounds when the software falls short.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
gsleep42
3 out of 5 stars review

watch the extra fees add up!

Too much pushing for extra costs. Have to repeatedly decline paying extra for services I don't want. The e-filing cost is deceptive. Make it sound line just $15 for state but after agreeing we find there is an extra $40 (?) "filing fee" in addition to what was already stated. Those fees are not printed when I print the tax package and I can see where I can get to them. No receipt!

Review from turbotax.intuit.com
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Mar 15, 2026
Buck0922
4 out of 5 stars review

Sick of the prompts to add unnecessary services

Im sick of the constant questions to add tax support or audit defense. Once declined should be enough. It's enough that the product costs as much as it does but then to keep trying to prompt people to add unnecessary support is ridiculous. Fix this or I will use another tax software vendor in the future.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.