I had to file a state of WA Working Families Tax Credit, but the forms were not finalized so I just e-filed the Fed form and it was accepted. A couple of weeks later, I e-filed the State of Washington Working Families Tax Credit and it was accepted. However, after it received both refunds about 2 weeks later, I tried to print out the Fed and State forms for my records, but it wouldn't let me print out the State of Washington Working Families credit. Nor could I make a PDF of that part of the file. That is unacceptable

You no longer allow one free state form/filing? Grrrrr. ALSO, the filing process is long and complicated. What's up with the need to report the AGI??? Please let us know how to write that, with a $, with a decimal point? With a comma or not? I found the AGI easily, but still...a step I'd never seen before. Seemed like a lot of steps in order to file. Double grrrrr. The first time I tried to file, I couldn't because the entire return needed to be updated...please advise me to update at the start of clicking onto the return, rather than interrupt the filing transmittal process.

If could give a zero i would. Trying to force people to use the online that you neglected the desktop version. Been using Turbo Tax for 20 years now. I think this is my last year! Spent hours trying to figure out this maze of crazy! Your help is 0 help, your search is 0 help. Trying to find the 540 ES anywhere was a joke! The only help was ChatGTP.

I have used this product for years but this year a clinch kept adding in a W-2 that does not exist but was automatically added. This caused a real problem as I had not received a W-2 form for additional statutory income. I finally was able to file listing a zero. I hope I don't get audited!

Gtood presentations and explanations of tax law, and of different treatments of income and expenses based on personal and business. Easy and clear access to forms and worksheets behind the screens. Improvements needed: 1. Improve explanation of entry with respect to accrued interest. Inform user as to whether accrued interest paid or accrued interest earned should be entered. 2. With respect item #1 above, tell user how they can change the entry. I made the wrong entry and wanted to delete it but could not find it on the screen after initially entering a wrong amount. I final had to search the worksheets and find it manually buried in an obscure form. That is unacceptable. 3. The interface screens often do not come up on the computer even though the application is open. Often, I had shut down my computer and reboot in order for the application to update and appear on my computer.

I tried the online version first, but I switched back to the desktop version. At times I want to know the rationale /background of some of the questions and with the desktop version it's easier to go to publications. I also like to look at worksheets and forms as I prepare the tax return and I didn't see how to do this with the online version. Finally, when it came to filling my state taxes by mail, I could not find the instructions for that, and only found instructions for e-filing. I had to go to the Virginia Department of Taxation website to read how/where to mail file.

I have been using TurboTax since it first came out. It seems like I answer questions that don't record but it catches is on the final review. I have never had an audit and I get all the deductions allowed. I do my taxes, my mothers and sister in-laws.

Positive: TurboTax is incredibly user-friendly and excels at identifying maximum deductions with minimal effort. I appreciated the step-by-step guidance through various tax topics, which made the process feel thorough and manageable. Negative: I was disappointed by an undisclosed third-party fee required to receive two of my federal returns; this lack of transparency is a dealbreaker that may lead me to switch providers for 2026. Additionally, the desktop version requires lengthy updates every time the app is opened, sometimes taking up to 10 minutes, which is a significant hit to productivity.

The questions are not always clear regarding what is being asked and why. Sometimes it's clear. But sometimes it's ambiguous regarding how to answer the question, e.g. what to include in the figure that you're entering. If we answer incorrectly, it could cause an inaccurate tax return.

When trying to import my financial statements the screen did not change when I hit the allow button. It was only after I mimnized the screen that I saw the documents queued up for import. I would change that to go to the second screen automatically.