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Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars3,097 ratings3,097 reviews
  1. 5 stars48% (1,475)
  2. 4 stars23% (709)
  3. 3 stars14% (423)
  4. 2 stars7% (223)
  5. 1 star9% (267)
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Showing 271-280 of 3,097 reviews
Apr 8, 2026
Eric126
5 out of 5 stars review

We love TurboTax!

I've been using TurboTax for over 25 years and found it to be a very accurate software compared to other brands used earlier. It is always been compatible with my Windows computers. Feature-wise, it covers all of our different tax scenarios and the interface is very easy to use. Reports are accurate and easy to read.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 31, 2026
Grenouille167
4 out of 5 stars review

Good Software but BEWARE of bait and switch

Overall my experience has been good. However, when I purchased the software, I was told that the Hawaii state return was INCLUDED in the charge. When I checked out to file, I was charged $25.00. I did not have a choice but to pay if I wanted my return to be sent. At this time, however, I must complaint about this "bait and switch" strategy. I therefore demand an immediate $25.00 credit to my credit card of record.

Review from turbotax.intuit.com
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Mar 15, 2026
DennisWasHere
3 out of 5 stars review

Fair - Still makes mistakes / duplicates forms

1) Created duplicate forms that I needed to delete one. 2) My 1099-R State Distribution was blank on document. Turbo Tax complains : "withholdings can not be greater than or equal to gross distribution or state distribution." I had to manually enter the box 1 gross distribution amount 3) Asks to re-enter data it could easily get from my last year's TurboTax info.

Review from turbotax.intuit.com
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Apr 6, 2026
nanan1
3 out of 5 stars review

TT is okay: expensive!

Turbotax is expensive to begin with. State tax e-filing is additional! This year I realized that the default UI behavior of TT led to a big tax bill. It was so significant that I plan to amend my prior year's tax returns, as I have been using TT for many years. The issue is with backdoor roth conversion, or in general any rollover and state tax filing. In the state filing, it, by default doesn't prompt user that you may have already paid taxes on this rollover.

Review from turbotax.intuit.com
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Mar 17, 2026
EJARRO
3 out of 5 stars review

It's Deductible Fiasco

The person who decided not to provide access to It's Deductible should be terminated, Not only did that decision took away important functionality, but it was done without advising customers of this and lowering the price accordingly for the lost functionality. This is a bad decision which was compounded by the fact that the software offered an alternative methodology for valuing the donations which did not became available until late February or early March. More than half of the filing time was lost and forcing the customers to look for alternative methods for valuing the donations which sometimes indluding incurring in additional expenses. Shame on you

Review from turbotax.intuit.com
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Mar 11, 2026
wetfeet
4 out of 5 stars review

TurboTax does the job

I am able to calculate my taxes myself using TurboTax.Have done so for several years. I now use the home-and-business version. The interface is pretty good; handy retrieval from prior year's return. Nice break-out bubbles for explanations in context, helpful on-line community, and easy access to purchase individual help. Didn't need that help this year, but last year the person was knowledgeable and courteous. I will use TurboTax again next year.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Mar 16, 2026
GETsWorseEveryYear
1 out of 5 stars review

Garbage with Form 1116 Lump Sum BROKEN after line.

Appalling. Your Form 1116 for Lump Sums is broken. Stops calculating after line 16. Paid to file State a rip off fee and then found out can't file anything electronically because your form 1116 is broken and needs override. Took 8 hours longer because of your broken software.

Review from turbotax.intuit.com
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Apr 1, 2026
Coolbrez17
3 out of 5 stars review

Turbo Tax has glitches with Military/non mil pay

In general I am happy with turbo tax. What I am not happy with - is its ability to handle military spouses who work in a state with state income tax. There is no state where an Active Duty Military - who state of domicile is elsewhere - that has to pay income tax in a state just because they are stationed there. Having to go create a whole other tax return with just the military spouses information - in order to get a state tax return - which then cannot be filed electronically - because she can't file the federal return that had to be created just makes the state tax return work - is ridiculous. It feels like be discriminated against. Having to file a paper return and wait 12 weeks for a refund is not reasonable.

Review from turbotax.intuit.com
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Mar 28, 2026
yogEberra
4 out of 5 stars review

AI still needs work

transferring from previous returns and downloading from brokerage did make things a lot easier. however, it was difficult to find an answer to a question about changing something in the return. I had to go outside of the application, and outside of turbotax help to get the answer. Your AI bot has limited understanding of questions

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 13, 2026
Switching1
1 out of 5 stars review

Turbo Tax Screwed UP

So, Married filing Jointly, Used Turbo Tax Every year, My husband is 65 turning 66 this year I am on disability. My husband is still working and has earned income, I am fully retired and on disability, per Turbo Tax for 2025 my $17,614 of disability, ZERO was taxable...IRS says otherwise and the Taxed me on 50% and kept our Refund due to mathematical Errors......soooo, now I have to stress and deal with the IRS, NOT HAPPY may switch to H&R Block software in the future.

Review from turbotax.intuit.com
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