It is very annoying to me that Turbo Tax does not provide modifications for 19.for the pick up contribution for State Taxes. It similarly did not provide a 502 SU this year so I have to do the filing myself. I feel if you cannot serve Maryland taxpayers fully for filing their state return, you should provide a discount.

Consistent and reliable product; however, I don't like the fact that some screens "blow up" the magnification to appear huge compared to the general input screen. For example, the screen that let's me choose what to work on has normal size fonts/ magnification for pension, but when I select "edit" the pop up screens for pension have huge font/ magnification. This is very frustrating to deal with. Please fix this for the desktop software.

I think the product is not as useful as it has been in the past, early years. I strongly dislike the help function as it never leads me to anything useful. I hate that you try to lock in the sale of live help on many of the final pages. I hate that you charge to efile a state return. And you don't make it easy to print and file instead of efile for a charge by burying that option. The only reason I still use it is the ease of uploading prior year records into a new year tax return.

The TurboTax Home & Business - Desktop version worked very well for me and was stable (did not crash or get hung up.) The user interface was familiar from my use of TurboTax in prior years, and provides both an easy step-by-step question and answer interface, and a separate Forms view that permits direct inspection and data entry/corrections capability. In a few cases the questions asked was kind of vaguely stated, but there were often explanatory pop-ups that could provide more explanation. I also ordered the Live Tax Advice where I could request a phone call to talk to a live human tax advisor, and that was a very helpful feature I used about five times.

Just give me a menu and a price list upfront. Let me choose my options and know what I'm paying for then charge me one time for all of it instead of - finish return, save - select help, save, pull up charges, enter personal information, enter payment, save payment, download, review, - select additional state, repeat those other steps, - audit review, repeat, efile, repeat those steps again, enter banking information, enter driver's license, repeat banking information for each state, pull hair out from all of the additional unnecessary steps.

Accuracy: when I imported files from Schwab, it created multiple empty files. In another return, it seemed to interpret my composite 1099-R as four different forms. I doubt this year's TurboTax is accurate. Compatibility: it required about five attempts to import my forms from by brokerage. It wouldn't let me import a PDF of my W-2. Compatibility was poor. Features: it's hard to figure out where the numbers are going and why. It's difficult to navigate. Interface: I had to manually enter my W-2. When I imported my composite 1099-R form, it seemed to generate four files in TurboTax, but the program wouldn't let me view the data in the files to see if they were identical. Reporting: I don't know what that means. I dislike the AI features in TurboTax. I paid for TurboTax to do things myself. T

Very difficult to use this year compared to previous years. AI help not very helpful. Should not need to log into a Intuit account to get help from the software. Was very confusing to navigate when questions arose. I will compare various tax software next year rather than assume that Turbo Tax would be the go to.

Even with your great software, I have to sweat in order to finish it. I used the Life Experts, it is good. Some hints for me to finish it in a new way. Google could have done the same for me. But I do not mind using your expert. TT is missing a Text-SEARCH feature within a form. Also annoying is in Form mode, no Search icon even to search the form name. BTW, this survey is very bad UI and UX

Lots of bugs this year. It tells me I have not yet filed but I am being asked to review. I already shut it down and rebooted twice today. I will need to print and snail mail. This stupid AI keeps creating spelling errors. I can't even review you guys.

Been nothing but trouble. Tax return keeps getting rejected even though the information is correct. I've already paid to you efile it and now I have to print it all out and mail it. Gonna need a refund from Turbo Tax. I also did my son's taxes on here and they keep getting rejected too. Gonna need a refund for that efile that I can't do either. What a crock!