Thank you for taking the time to share your feedback with us. We’re sorry to hear that your recent experience with Bounty Select‑A‑Size felt flimsy. Your paper towels should feel strong and dependable for everyday cleanups, so we understand how this could be disappointing.<br /><br />We’d really like to learn more about the specific pack you purchased so our team can look into this further. Please give us a call at 1‑800‑777‑8337, Monday–Friday, 9 AM–6 PM EST, so we can gather more details and help make this right.