Thank you for taking the time to share your experience with us. I’m really sorry to hear that your Bounty paper towels felt thinner, didn’t absorb well, and weren’t tearing cleanly at the perforations, especially since you’ve relied on Bounty as your go‑to choice for years. Your towels should consistently deliver the strength and performance you expect, so we appreciate you letting us know this wasn’t your experience.<br /><br />We’d really like to learn more about your pack and help make this right. Please reach out to our Bounty team at 1‑800‑926‑8689, where they can gather details and assist you further.

Hi Jaye, thanks for sharing your feedback. We’re sorry to hear that the Bounty Select-A-Size paper towels seemed thinner than you expected — we know how important thickness and durability are for everyday use.<br /><br />Your comments are important and will be shared with our quality team. If you’d like to discuss this further or get assistance, please contact Bounty Consumer Care at 1-800-926-8689. They’ll be happy to help.