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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,706 ratings2,442 reviews
  1. 5 stars86% (5,781)
  2. 4 stars8% (536)
  3. 3 stars3% (182)
  4. 2 stars1% (69)
  5. 1 star2% (138)

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Showing 371-380 of 2,442 reviews
Feb 13, 2025
Reviewer name: TN GAL
1 out of 5 stars
1 out of 5 stars review

DISAPPOINTING LOW QUALITY

The quality of these Hotel Premier Luxury Bath Towels has changed & definitely for the WORSE!! They are very low quality vs what they were a couple of years ago when I first purchased them; now they are thin & the texture is rough. I am VERY disappointed & will be returning them.

Helpful?7316U03O1B4217981857440
Jun 5, 2026
Reviewer name: Lonnie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Soft and cuddly.

So far so good.

Helpful?7316U03O1B4217981857440
Mar 19, 2026
Reviewer name: Dee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Very thick & absorbent

Helpful?7316U03O1B4217981857440
Mar 25, 2026
Reviewer name: bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

Very nice towels

Helpful?7316U03O1B4217981857440
Apr 24, 2020
Reviewer name: Heather Elizabeth
1 out of 5 stars
1 out of 5 stars review

Soft, but after a few washes they look awful!

I have had these towels for a year or two, and although they have remained soft and fluffy, they look atrocious. These have been exclusively washed with other towels (nothing with zippers, bra hooks, etc.) and there are loose threads everywhere. This is super disappointing, because I'm generally really impressed with the quality of Members Mark products. I attempted to upload photos, but conveniently, the file is either "too large" or "an error occured".

Helpful?7316U03O1B4217981857440
Oct 16, 2022
Reviewer name: Christa
1 out of 5 stars
1 out of 5 stars review

if I could give zero stars I would!

The worst part about linens is if they are terrible you can’t take them back. It’s customary to wash towels when you first purchase them, so I did. Why hasn’t anyone mentioned that they crumble, there is lint all over my house, I spent an hour trying to get the lint off my clothes and out of my washer. It’s the type of lint that has to be shaved off clothes. It also will not come off the towels. Such a waste of money. Don’t buy these. I’m taking back a blanket I bought here too, I just don’t trust linens from Members Mark Brand anymore.

Helpful?7316U03O1B4217981857440
Mar 7, 2026
Reviewer name: Stew
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fluffy and beautiful

Excellent quality

Helpful?7316U03O1B4217981857440
Apr 9, 2026
Reviewer name: Nope
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Really good material

Really good material

Helpful?7316U03O1B4217981857440
Oct 28, 2022
Reviewer name: SF
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Members Mark hotel towels.

Great towels-thick and fluffy.

Helpful?7316U03O1B4217981857440
May 8, 2025
Reviewer name: JA
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Mediocre towel

Too think and not very absorbent.

Helpful?7316U03O1B4217981857440
reply from Member's Mark Team

We’re sorry to learn about the issues you’ve experienced with these towels, JA. Please know you can return the towels for a full refund or you can reach out to Member's Mark Support at (888) 301-0332 for additional help