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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,706 ratings2,442 reviews
  1. 5 stars86% (5,781)
  2. 4 stars8% (536)
  3. 3 stars3% (182)
  4. 2 stars1% (69)
  5. 1 star2% (138)

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Showing 151-160 of 2,442 reviews
May 2, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Way too fluffy and linty

Needed to replace my towels and bought these again since I liked them so much. Unfortunately, they changed. They’re too fluffy and don’t absorb well at all. And even after several washes, the lint is so bad that I have to empty the lint tray 2-3 times while they’re in the dryer. The only good thing about these towels is that they’re a good, large size. Hence the second star. But if I hadn’t already given away my old towels, I would return these.

Helpful?7316U03O1B4217981857440
Oct 6, 2023
Reviewer name: jk26
1 out of 5 stars
1 out of 5 stars review

Do not buy.

i bought these towels about 2 months ago and they suck. they do not absorb basically any water and they leave fluff and fuzz all over you. I have not washed them in fabric softener so that is not the problem. they also have a lot of pulls in them already, which is very disappointing. I bought towels from BJs years and years ago and they have been fantastic, i thought these would basically be the same thing but they are far from it.

Helpful?7316U03O1B4217981857440
reply from Member's Mark Team

We are sorry to hear about your experience with the towels, JK. Please know you can exchange or return them for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 and they can assist you with obtaining a replacement.

Mar 1, 2018
Reviewer name: HongKi
1 out of 5 stars
1 out of 5 stars review

Looked like cookie monster

Lets just say I almost looked cookie monster when I got done drying myself with this towel. I got the peacock color, which is pretty, but the towel doesn't stay together well and sheds A LOT A LOT. I have tried washing the towel twice already, and the same thing still happens.

Helpful?7316U03O1B4217981857440
Mar 21, 2021
Reviewer name: Suzy
1 out of 5 stars
1 out of 5 stars review

disappointed

We bought about 6 of these 6 months ago. They are not holding up. They’re coming unbound on the edges and unraveling. We bought them based on the reviews but they’re just not holding up. They are huge and fluffy but the quality is lacking. I want to love them but can’t.

Helpful?7316U03O1B4217981857440
Jan 8, 2018
Reviewer name: J A
1 out of 5 stars
1 out of 5 stars review

Absolutely terrible towels!!

I purchased 4 towels (2 bath and 2 hand) in the blue Peacock color a few days ago. I laundered the towels before use, and after using the bath towel the first time, blue lint was everywhere.... on my skin, in my hair, on the sink, in the tub and on the bathroom floor. It was necessary for me to get back in the shower to wash off the abundance of lint that was all over me! So I laundered them again... now globs of blue lint are all over in my washer, dryer and on the towels. There are even places on these NEW towels that are unravelling at the seams. Putting them through another wash cycle made the lint problem worse. I contacted Sams Club customer service at the 888 number, and their help and remedy to me was, "return the towels to your local club." Gee, thanks for the help! Now I have a big mess to clean up because inferior quality towels were sold to me... I'm very disappointed with Sams Club over this situation!

Helpful?7316U03O1B4217981857440
Jul 31, 2018
Reviewer name: BrooksB
3 out of 5 stars
3 out of 5 stars review

Nice value but........

I bought these towels in store, they are soft, plush and seem to be a good value for the price. After bringing them home I still feel they are a good value, but the way the tags are attached to the towel, is a kin to putting a sticking price tag on the front of a picture frame. On the first one I pulled the tag apart and noticed it created frays where the tag was attached to the towel. Good thing I noticed, so i used scissors on the second one. Not much room to get the scissors under the tag. It still frayed the towel. On the third one, i feel like I conducted "microscopic" surgery (sarcasm) on the tag to get it off and still frayed. So unless you are a real surgeon prepare for frays, i still feel the towel is a good bargain

Helpful?7316U03O1B4217981857440
May 11, 2021
Reviewer name: Jack
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product & great price. Won’t be disappointed

These towels are the best out there. I’ve bought from big name department stores and never had any this good. We will definitely buy more. Very thick, and fluffy and large. I have some that are over a year old and still like new and use everyday. The price is great too!

Helpful?7316U03O1B4217981857440
Apr 22, 2019
Reviewer name: jayreed1225
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very soft but will not stop shedding

I have washed many times but they keep shedding and I am finding I have to clean my bathroom more than once a week to keep it clean. I would not recommend a dark color and do not have them in a lighter color so can not recommend them at all. Other than the shedding, these towels are soft and beautiful.

Helpful?7316U03O1B4217981857440
Jun 19, 2021
Reviewer name: Trishsocal
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best, no shed towels ever

I procrastinated years cause new towels always leave lint on you for a long time. These not only are lint free, but are the nicest, thickest towels i have ever used. Would purchase many times over. White only because i need my towels sterilized with bleach.

Helpful?7316U03O1B4217981857440
Oct 17, 2020
Reviewer name: Myron
1 out of 5 stars
1 out of 5 stars review

Won't stop shedding

I bought a set of these for everyday use. I washed them before using and got a lint catcher full of fuzz. Didn't think anything about it until I went to dry off and found myself and the tub covered in fuzz. Three more washings and they are still shedding. It sticks to the skin like glue! Definitely going back.

Helpful?7316U03O1B4217981857440