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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,503 ratings2,392 reviews
  1. 5 stars86% (5,614)
  2. 4 stars8% (515)
  3. 3 stars3% (170)
  4. 2 stars1% (67)
  5. 1 star2% (137)

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Showing 141-150 of 2,392 reviews
Oct 6, 2023
Reviewer name: jk26
1 out of 5 stars
1 out of 5 stars review

Do not buy.

i bought these towels about 2 months ago and they suck. they do not absorb basically any water and they leave fluff and fuzz all over you. I have not washed them in fabric softener so that is not the problem. they also have a lot of pulls in them already, which is very disappointing. I bought towels from BJs years and years ago and they have been fantastic, i thought these would basically be the same thing but they are far from it.

Helpful?7316U03O1B4217981857440
reply from Member's Mark Team

We are sorry to hear about your experience with the towels, JK. Please know you can exchange or return them for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can also contact Member Support at (888) 301-0332 and they can assist you with obtaining a replacement.

Aug 14, 2020
Reviewer name: Ja
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Ok !

I have gotten the towels which last for a while but the wash rags and the hand towels start to change colors with in 2 r 3 weeks of use . And the hand towels don’t dry your hands as well . They r more reasonably priced and they r better than most . That is y I continue to buy them .

Helpful?7316U03O1B4217981857440
Sep 26, 2019
Reviewer name: Simplylogan
1 out of 5 stars
1 out of 5 stars review

Something has changed

I have been using these towels for years. I was needing some more and was excited to get one of the new fall colors. These are not the same as they used to be. They are very soft, but that soft cheap towel that will not absorb anything. I do not use fabric softener ever. These leave you feeling damp. This brand was never like this before. Even my husband, who does not complain about much, said I needed to run these through the washer on hot a few times so maybe they will work. Thinking maybe they are coated with something maybe we can get off. I purchased 4 compete sets. These were my go to towels. I need to check and see what the other colors feels like. Maybe it something to do with these new ones and the original color are still good. Maybe with luck my store will have some older ones that are still of good quality. These are still nice large towels. They just do not dry you completely, leaving that wet feeling after drying off. What ever they have done, I hope they fix it.

Helpful?7316U03O1B4217981857440
Feb 24, 2021
Reviewer name: Kimberley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love these towels.

I have purchased numberous towels in my lifetime. Some are soft but fall apart or leaves fluff in the wash. Some are thick but doesn’t dry you. Some absorb and soft but too small. That is not this towel. This is my new “go to” towel. Please don’t discontinue. I’m going today to buy more. ❤️

Helpful?7316U03O1B4217981857440
Aug 7, 2025
Reviewer name: Cat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic Towels- Great size, Quality and Value

I am genuinely impressed with these towels from Sam’s Club. The size is generous making them feel extra luxurious and perfect for wrapping up after a shower. The quality and texture are excellent- soft absorbent, and they’ve held up beautifully after multiple washes. You can really feel the difference compared to other brands. And the price? You truly can’t beat it for this level of quality. I’ll definitely be coming back for more. Highly recommended!

Helpful?7316U03O1B4217981857440
Apr 22, 2019
Reviewer name: jayreed1225
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very soft but will not stop shedding

I have washed many times but they keep shedding and I am finding I have to clean my bathroom more than once a week to keep it clean. I would not recommend a dark color and do not have them in a lighter color so can not recommend them at all. Other than the shedding, these towels are soft and beautiful.

Helpful?7316U03O1B4217981857440
May 8, 2020
Reviewer name: vernie
1 out of 5 stars
1 out of 5 stars review

BEWARE

I bought these towels a couple of weeks ago and after the first use returned them because they do not dry your skin. I purchased these towels a few years ago ( I still have them) and really liked them but they are not the same towel. They have changed for the worse. Very disappointed in Sam's Club quality. I do not recommend these towels.

Helpful?7316U03O1B4217981857440
Feb 16, 2021
Reviewer name: MDK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase

I love these towels . . . It has been quite a while since I have purchased new towels. I’m now in the process of replacing all my old towels because I’m in love with the thickness as well as the length, the colors are very pleasing as well as the very reasonable price. I would definitely recommend this product and they would make wonderful gifts.

Helpful?7316U03O1B4217981857440
Jan 22, 2026
Reviewer name: Scott
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

cozy

High quality. Wished I bought more.

Helpful?7316U03O1B4217981857440
Apr 13, 2026
Reviewer name: Joey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super soft!

Love the color, how absorbent and soft they are

Helpful?7316U03O1B4217981857440