The new design has a lip that you can only twist the cap only about a quarter turn. Sometimes we have to use a wrench to open them! Most of the time they are extremely tight. Also, the cover on the spout can only be removed with a knife, no way to pull it off easily. We buy an average 60 gallons of milk a week for our coffee shop and it definitely is cumbersome, and waste a lot of time. Who came up with this design anyway? What were you guys thinking??

I don't understand why people hate this new design so much or having trouble pouring themselves milk. I never has a problem since the new change, and the milk still tastes the same.

Love the white jugs. Look people. Nothing wrong with the design of the jug. And for yours curdling, I get several days of freshness after the expiration day. Try turning down your temperature. Don't blame sams club product for your ignorance. Maybe try putting back in the fridge when your done with it also.

I don't have problems opening/closing/pouring. Even my 10 year old with arthrogryposis can open the jug. The milk tastes great, has lasted beyond the expiration date. It is still cheaper than grocery stores near me. I guess to each their own.

Always tastes great. We've never had a problem with the milk spoiling like others mentioned, although with 4 sons at home our milk is usually long gone before the expiry date! As for the container shape, although it is not attractive I do like how it fits in our fridge and I never had trouble with spilling.

Don't understand why anyone is having difficulty with the new containers. We find that they fit in the fridge much more compactly, easy to open, and they're easier to handle. As far as freshness goes, never have had an issue. We've been able to drink it a week past the expiration.

I will no longer buy Milk from Sam's. This is the 3rd time I have had to throw out gallons of milk due to spoilage. Ever since the packaging was changed, bad idea, last summer the quality has gone down hill and now you can't even get to within 4 days of expiration date without spoilage. I'll be going elsewhere for milk from now on.

I just began buying milk at Sams. My family and I like the new bottle. We find it easier to pour with out spilling. I am surprised at some of the reviews. I do have to agree with freshness though. It doesn't always last more than 5 days without it not tasting fresh. I gave 4 stars because of that reason.

Jugs are awful!! very hard to open due to shape of container. Even my grandson wirh smaller hands couldn't get it open. Will never buy again.

I do not like these milk containers and the price of the milk has gone way up with the quality being less than before. If you want to keep your customer's go back to what pleases them.