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Customer reviews for Member’s Mark Pro Series 5-Burner Propane Gas Grill w/ Cover for
Member’s Mark Pro Series 5-Burner Propane Gas Grill w/ Cover
4.2 out of 5 stars
stars
31 ratings30 reviews
  1. 5 stars77% (24)
  2. 4 stars0% (0)
  3. 3 stars0% (0)
  4. 2 stars6% (2)
  5. 1 star16% (5)

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Showing 21-30 of 30 reviews
Jun 20, 2026
Reviewer name: Adam
1 out of 5 stars
1 out of 5 stars review

Don’e bother ordering this grill.

Ordered this and it came, put it all together and the light up knobs didn’t work. Called Sam’s and they replaced it. Has to put the second one together for a second time only to see that it came dented. Don’t bother ordering this, unless you plan on receiving a grill that will probably have something wrong. I kept the dented second one and it works fine just expensive and expect it to have no issues.

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

We are so sorry to hear that and your feedback is very valuable, and we will be sharing it with our quality control team to help prevent issues like this in the future.For the dented problem,please call our service team in (888) 509-1721 for the replacement.Again, we are truly sorry for the inconvenience.

Jun 13, 2026
Reviewer name: Ming
5 out of 5 stars
5 out of 5 stars review

High-End Design at a Great Price

Great grill with a premium look at a very reasonable price. The design is modern, sleek, and a great addition to our backyard. The build quality feels solid and durable, and it performs exceptionally well for family dinners, weekend BBQs, and small gatherings. We're very happy with the purchase.

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

Thank you so much for your high praise! It's our honor to provide you with effective solutions / a great experience. Your perfect rating gives us even more confidence to keep improving and growing in what we do. If you ever need anything in the future, please feel free to reach out!

Jun 3, 2026
Reviewer name: Chieri
5 out of 5 stars
5 out of 5 stars review

Gift for family!

Bought one for my dad,he loves it. Saw this in the club and picked one up for Father's Day.He's been grilling for year and was very impressed,Said it's easier to use than his old one and cleans up way better and quality is high end,I'm happy with this purchase!

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

Thanks for the love! We are so glad your dad is loving it. Enjoy many delicious grilling days ahead!

Jul 3, 2026
Reviewer name: Andrew
5 out of 5 stars
5 out of 5 stars review

Great Quality and Performance

Easy and intuitive assembly. instructions. we're clear and I got it fired right up after. have cooled a few meals so far on it and it's working great for me, especially for the price. would recommend.

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. Enjoy your new grill!

Jul 14, 2026
Reviewer name: Mark
2 out of 5 stars
2 out of 5 stars review

Damaged in delivery and Support is unreachable

I do not have any usage experience to report yet because the product I received has damage and repeated calls to the dedicated support phone number has resulted in no callbacks.

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

We sincerely apologize for the damage. That is not the experience we want for you. Please contact (888) 509-1721, and we will send the hardware to you ASAP.

Aug 10, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Nice upgrade from the original!

I like the pro version better than the original! Nice touch on the upgrades and still as good of quality as the original.

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. Enjoy your new grill!

Jun 5, 2026
Reviewer name: Lurong
5 out of 5 stars
5 out of 5 stars review

Smart Purchase

Awesome!!! I like this good looking, high-quality grill, my family member all think I made smart, best choice, I am very happy and satisfied. Also the customer service is great!

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. We look forward to serving you again, and wish you all the best.

Jul 28, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Didn’t Last 2 months

We used this grill three times and the regulator just quit working.

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

We completely understand your disappointment. We would like to make this right for you. Please reach out to our customer service team (1-888-509- 1721) with your purchase details, We are prioritizing your case and we will do our best to assist you with a solution Again, we apologize for the inconvenience and appreciate you bringing this to our attention. We hope to resolve this for you as soon as possible.

Jun 6, 2026
Reviewer name: Mark
5 out of 5 stars
5 out of 5 stars review

Reliable Grill

The grill is easy to use and has an outstanding performance, I am very satisfied it’s design, function, and cooking experience!

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. We look forward to serving you again, and wish you all the best.

Jul 6, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Terrific Product

What fun I’m having learning how to grill , must have !!!!

Helpful?0UKLJM53LMJD17910304727
reply from Vanward Electric

Thank you for your perfect rating! Your satisfaction is what we always strive for. We look forward to serving you again, and wish you all the best.