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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 431-440 of 1,093 reviews
Aug 29, 2019
Haileys125
1 out of 5 stars review

Rash

My skin is far from sensitive, I don’t have any allergies towards anything even skin care products or perfumes. I used this product almost every night for the past 4 nights. My skin had slowly become raspy and itchy and now my face has bumps all over it.

Review from neutrogena.com
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reply from Consumer Care

Oh no! We're sorry you had this experience while using our cleanser and we'd like to learn more about this. Please give us a call at ​1-800-582-4048 M-F between the hours of 9:00AM-5:30 PM ET. We look forward to hearing from you soon!

Oct 27, 2018
thejanuaryissue
4 out of 5 stars review

This face wash does exactly what it says it will do—clean and gently exfoliate. I honestly haven’t noticed any huge difference in the appearance of my face, but it’s clean after each wash, which is fine with me. I also really love the smell of this face wash. I would recommend but I did not repurchase.

Review from neutrogena.com
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Jun 18, 2017
Mrspurple3
5 out of 5 stars review

The best cleanser I have used so far !!!

[This review was collected as part of a promotion.] I was a little doubtful about using this exfoliating cleanser as it looked more like a gel . But when I started using it, I could really feel my skin getting clean and my skin had this fresh look after use. The cleaner does not foam up too much but just the right amount and gives good coverage as well. The best part pf using this product is that it is soap-free, Oil free , paraben-free and noncomedogenic (does not block skin pores). I do not think I have read so many benefits in any other products in the market. It is light weight and since it is soap free , cleaning up is very easy. I would give this product 5 thumbs up. I felt refreshed and skin looked supple after every use.

Review from Home Tester Club
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Jun 12, 2017
Jenwoo2
5 out of 5 stars review

Skin care with vibrant results!!

[This review was collected as part of a promotion.] Neutrogena® Hydro Boost Exfoliating Cleanser was fabulous. I loved the way it lathered on my skin and after using my face felt so smooth and clean. I felt awake and vibrant. I really enjoyed using it because of the brightness it gave my skin! I will add this to my regimen!

Review from Home Tester Club
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Apr 7, 2018
Clarie
1 out of 5 stars review

Reaction that feels like chapped sunburn!

Awful product. I’m 32 and never had a reaction to any products , my eyes itch, my cheeks and nose burn and feel like eczema or some sort of dermatitis I would never of brought this product if I’d of read the reviews. What the hells in this wash? Very disappointed as leaving for a holiday in a few days with a red itchy face that hasn’t improved after 2 days.

Review from neutrogena.com
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reply from Customer Service

Thank you for reaching out about this! This page supports the products and services of the United States, but we're very sorry to hear about your experience. We'd like to have our team nearest you learn more to help. Please give us a call at: 01344 416190 or email us at: crc@its.jnj.com, so we may assist you further. We look forward to hearing from you!

Dec 29, 2018
Jehan
1 out of 5 stars review

damaged my skin

Beware: I used this product 4 times last week. the last time i used it my face turned bright red. a few hours later my skin is cracked, peeling, and it hurts. this product is PURE GARBAGE. it says its for everyday use. A week later my skin is still rough and dry to the touch, cracking, but doesnt hurt as much. This is my face I'm talking about. I will never use this, I do not recommend it. I had normal skin prior to using it, sometimes oily, but sometimes a little dry. DO NOT USE THIS. IT WILL RUIN YOUR SKIN. there is nothing good about this product. the texture of my skin has totally changed around my chin and lower cheeks thanks to this garbage.

Review from neutrogena.com
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reply from Consumer Care

Hi there, thanks for taking the time to write us a review. We wouldn't expect this to happen while using our products, so we'd like to learn more about your experience and see how we can help! When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

May 22, 2020
navinir1
5 out of 5 stars review

After realizing how dry my skin was, I began searching for a cleanser that would cleanse my face without stripping the natural oils in my skin. This cleanser is very gentle and does an amazing job in cleansing your face while gently exfoliating to help get rid of dead skin. I would definitely repurchase this item.

Review from neutrogena.com
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Nov 17, 2022
phuongt22
5 out of 5 stars review

Clean

I have use this product for year and don’t want to change. This product is amazing. I feel very clean after using this product. Since it had a exfoliating scrub won’t hurt your face, but keeps your face clean. I don’t have to exfoliate my skin since I use this product.

Review from neutrogena.com
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Feb 22, 2019
AllieLE
1 out of 5 stars review

Itching and burning

I have used this product twice just because I wanted to make sure it was this product that was causing such extreme irritation to my skin and not something else. The first time I used it I loved the results after the first day, but by day two my face was burning, itching, swollen, and dry. It took me about a week to get it back to normal. I’m an esthetician and luckily knew to cake on the Vaseline, and was able to have coworkers preform treatments to help relieve my skin. Giving the product the benefit of the doubt I have it a second try 2 weeks later after my skin had fully returned to normal, again, because I wanted to make certain that this is what caused my reaction. I used it again yesterday night before bed and upon waking the extreme itching was back followed by burning sensations. I’m sure by tomorrow it will be red and swollen. I am even itching severley on my breast where it ran down in the shower. Let me also say, being an esthetician I get lactic and glycolic chemical peels often as well as hyluaronic acid treatments and have never had an issue. I wish I would have never used this product again after the first time because here I am again extremely uncomfortable. Please re formulate this product or put a warning label, I would not recommend this product to anyone.

Review from neutrogena.com
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reply from Consumer Service

Thank you for bringing this to our attention! This reaction isn't something we'd expect and we would like to gather more information to pass along to our quality and safety team. When you have a chance, give us a call at 1-800-582-4048 so we can help. We're available Monday-Friday from 9am to 5:30pm ET. We look forward to your call!

Apr 7, 2018
sara49
5 out of 5 stars review

the best

I have been using the hydro boost exfoliating cleanser for about three weeks and my skin is cleaner, smoother and softer. I have typically very sensitive skin and expected (feared) that my skin would have a period of adjustment but to my delight my aging skin has LOVED this product.

Review from neutrogena.com
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