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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 431-440 of 1,093 reviews
Jan 5, 2020
Reviewer name: annab147
5 out of 5 stars
5 out of 5 stars review

This cleanser was recommended by my derm to use with my Clarisonic. It isn't the most foamy but it does the job. It has a small amount of fine exfoliator beads that seem to disappear when you use it. Does not irritate my eyes. I used safely with lash extensions. Affordable.

Review from neutrogena.com
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Jan 17, 2019
Reviewer name: _amberrr10
5 out of 5 stars
5 out of 5 stars review

I have super dry and sensitive skin, so it’s really hard to find a good exfoliating cleanser. This one is perfect. It’s really fine and thin so it’s a super light exfoliation, I use it once a week and highly recommend it! It leaves my face feeling fresh and doesn’t dry my skin out at all.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Jun 6, 2019
Reviewer name: Grayalle18
1 out of 5 stars
1 out of 5 stars review

Burns!!

I purchased this today. Was looking for a physical exfoliating cleanser to use once a week. I already use a chemical exfoliant with 5% glycolic acid in it once a week. I did notice that there is glycolic acid in the ingredients and the label does have an AHA warning on the back. Immediately after using this cleanser my face was burning. I’m curious to know what the percentage of glycolic acid is in this product. Also am curious what the “natural” exfoliant in this product is. It felt like rubbing my face with micro sand. I am not sure why you would put a chemical exfoliant in with such an abrasive physical exfoliant. I rinsed with lukewarm water and used a gentle moisturizer and rosehip seed oil on my face afterwards. It’s been a few hours after washing my face and I still feel like my skin has been burned and feels like I have microcuts all over. Will be returning. I would suggest if you are going to put AHA in anything you should at least say what the percentage is to avoid people who have never used AHA before from burning their skin.

Review from neutrogena.com
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reply from Consumer Care

Thank you for sharing your experience with us! We wouldn't expect this reaction from our cleanser and want to learn more. Please call us at ​1-800-582-4048, Monday-Friday from 9am to 5:30pm ET so we can help make this right. We hope to hear from you soon!

Jun 18, 2025
Reviewer name: naughtsonia_3521
5 out of 5 stars
5 out of 5 stars review

Great for dry skin

I bought this for my boyfriend that has dry skin and enlarged pores. After using this for a week we noticed a great difference in his skin and the texture. He really enjoyed the scent, he’s very specific when it comes to how things smell lol. Overall it was a great purchase. I really enjoyed this line by neutrogena.

Review from influenster.com
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Nov 13, 2019
Reviewer name: Brooke21
2 out of 5 stars
2 out of 5 stars review

Hurts my Skin

I just ran out of my old cleanser and decided to try a new one, so I bought this one. The first time I used it, it hurt my skin and felt too harsh, I thought that I had to get used to it and when I used it the second day it still hurt my skin, it felt like a scratching feeling on my skin and kinda burned after I rinsed it off, kinda sad, I was excited about this product.

Review from neutrogena.com
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reply from Customer Care

We're sorry to hear about this, and we hope you're feeling better! We'd like to learn more about this, so please call us at 1-800-582-4048 between 9 AM & 5:30 PM ET, Mon-Fri. When you call, let our beauty expert know your reviewer name so we can find your information. Can't wait to talk!

May 22, 2020
Reviewer name: navinir1
5 out of 5 stars
5 out of 5 stars review

After realizing how dry my skin was, I began searching for a cleanser that would cleanse my face without stripping the natural oils in my skin. This cleanser is very gentle and does an amazing job in cleansing your face while gently exfoliating to help get rid of dead skin. I would definitely repurchase this item.

Review from neutrogena.com
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Jun 9, 2017
Reviewer name: Countrygal05188
4 out of 5 stars
4 out of 5 stars review

A great and gentle exfoliating cleanser

[This review was collected as part of a promotion.] I love the neutropenia brand as it is always gentle on my sensitive skin yet powerful in cleansing. I love that this product does not use plastic micro beads but still exfoliates amazingly. I also love that it is soap, oil, and paraben free, nowadays everyone is looking for more natural products. I am Leary about certain facial products as I do have sensitive skin but this product did not make my face break out. I would recommend this product for anyone looking for a nice exfoliating cleanser.

Review from Home Tester Club
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Jun 13, 2017
Reviewer name: BCar891
4 out of 5 stars
4 out of 5 stars review

Neutrogena left my skin clean

[This review was collected as part of a promotion.] I have combination dry-oily skin, so it van be a challenge trying to find the right skincare for me. I was really happy to see, how well it cleans without drying my skin in the process. It was gentle, yet really effective at getting deep down in my pores. It was pretty creamy coming out of the tube, and hand a light scent to it. I definitely will buy this, when I buy face wash next time. I think Neutrogena is a, leader in advancing skincare products.

Review from Home Tester Club
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Feb 6, 2021
Reviewer name: Lauren_G
1 out of 5 stars
1 out of 5 stars review

Allergic reaction!

I purchased this week and after the first time using it, it gave me a horrible rash all over my face. It’s not itchy, but my skin is very dry and rough, and I have red bumps all over my face. Product did not give any type of burning sensation while using it, but my face now feels sunburnt and my skin is inflamed. Rash looks terrible and I’m not sure how to treat it. I have never broken out or reacted this way to any other neutrogena product or any other face wash. Very disappointed and hoping the rash clears up soon. Would not recommend.

Review from neutrogena.com
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reply from CS

We're sorry to hear about your reaction to our cleanser! This isn't the sort of thing we expect and would like a chance to assist. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

Jun 14, 2017
Reviewer name: Ac32085
5 out of 5 stars
5 out of 5 stars review

Morning boost

[This review was collected as part of a promotion.] It makes my face feel smooth and rejuvenated! It has a nice, clean scent and really awakens your senses! Perfect for those mornings when you need a boost. Best if all, it's affordable and easy to find in stores.

Review from Home Tester Club
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