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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 411-420 of 1,092 reviews
Jan 3, 2019
baylee93
1 out of 5 stars review

Super dry skin

I was looking for a product that would cleanse my face and also moisturize my face since it seems so dry this time of the year. I have the neutrogena hydro boost water gel and love it so thought this product would be perfect. Boy was I wrong! I have been using this product for a week now. When I first get done cleansing my face it feels super clean and refreshed until I look in the mirror. The first time I used it I thought my water was too hot because my face was red when I got out of the shower (thank goodness it went away shortly after) but when I looked closer I noticed my whole face especially around my nose and my forehead is peeling. I have to put a lot of the water gel on to try and moisturize it but that is only temporary. I have never used something this bad such a shame.

Review from neutrogena.com
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reply from Company Services

We're very sorry to hear this and want to help. Give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon!

May 12, 2020
wendytracey
5 out of 5 stars review

No scent, easy on skin, drug store prices extremely hydrating leaving my skin soft, subtle, and glowing. I switched to the hydro boost line 3 months ago and could not be happier. Theres a difference between dry and dehydrated skin but with this line it treats both and does it without costing an arm and a leg. I'm hooked

Review from influenster.com
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Aug 29, 2018
Anonymous
5 out of 5 stars review

Im sorta new to this product, but Ive been using it 2-3 times a week for about a month. It is a lil too abrasive if used dry, so beware. However, if u add some water to ur hands and lather this up a lil, it will gently exfoliate while cleansing the skin without being too harsh. It does NOT leave my skin feeling tight, itchy and stripped of moisture like some scrubs can do.

Review from influenster.com
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Jan 5, 2020
annab147
5 out of 5 stars review

This cleanser was recommended by my derm to use with my Clarisonic. It isn't the most foamy but it does the job. It has a small amount of fine exfoliator beads that seem to disappear when you use it. Does not irritate my eyes. I used safely with lash extensions. Affordable.

Review from influenster.com
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Jan 24, 2025
Courtcourt206
5 out of 5 stars review

My skin is so soft and bouncy!

I bought this a few months ago and was so happy with it! I hadn't used neutrogena in forever but saw this and loved the packaging and was like oohh I wonder what that is. I took it home and tried it. All I have to say is wow! It made my skin feel so soft and clean. My skin was bouncy. I will continue to use this. When I run out, I'm right back at the store buying more. It's also affordable, which I love!

Review from neutrogena.com
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Dec 27, 2018
Anonymous
4 out of 5 stars review

This Cleanser is .........

hydrating and takes good care of my skin. I have started a new skin care routine involving the new Neutrogena hydrating serum and the kit. I have acne scars oh my cheeks and acne on my forehead. I broke out on my cheek sometimes. My forehead acne was on and off. But it did hydrate my self. This is a good product for people who don't have acne and have dry skin.

Review from neutrogena.com
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reply from Company Services

We want to hear more about your experience. Give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon!

Nov 5, 2017
Ruth Anne
1 out of 5 stars review

Problem packaging

The packaging for this product too closely resembles your Eye Makeup Remover Lotion, creating a potential for confusion (at least for those of us who might not be totally awake when grabbing things in the shower) that could be harmful. I'll stick with your tried and true lotion for now.

Review from neutrogena.com
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Jun 21, 2017
lizzle7
4 out of 5 stars review

Effective cleaning, and moisturizes too!

[This review was collected as part of a promotion.] Neutrogena Hydro Boost Exfoliating Cleanser is a gentle cleanser with a pleasant scent that really penetrates to make your skin feel clean, moisturized and smooth. It's a gel with small exfoliating particles that foams up nicely and isn't too abrasive on your skin.

Review from Home Tester Club
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Dec 13, 2019
Layne1995
1 out of 5 stars review

Made my skin itchy, red, and scaly for days!

I have combo/oily skin that usually gets a few light, dry patches in the winter, so I was excited when I found Hydro Boost! I always have great results from Neutrogena products, but not this one... My jawline became unbearably itchy. I was just clawing at it and no amount of lotion or ice would help. I had red, scaly dry patches all along my less oily areas—jaw, lower cheeks, above lip, and forehead. After reading other negative reviews, it seems like I experienced the same sort of chemical type burn that others did. I have very durable skin that doesn’t typically react bad to facial products so this was a surprise. Even worse is that it’s been several days since I stopped using it and my face is still in scaly, patchy shape. I’m using moisturizing masks daily to repair my skin. On the bright side, my fiancé likes Hydro Boost, but I haven’t noticed his dry skin improving from it yet. I definitely recommend putting the additional disclaimer that this cleanser may cause irritation besides just the warning for sun exposure. Thanks!

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this, and we hope you feel better soon! We wouldn't expect any of our products to cause such a severe reaction, and we want to do something to help. Please call us at 1-800-582-4048 anytime between 9 AM & 5:30 PM ET, M-F. Talk to you soon!

Sep 14, 2017
Tina
1 out of 5 stars review

Not that great

I bought this two days ago, the first day was fine my face felt refreshed and smooth but when I went to use it the next day my face was itchy, red and had tiny bumps around my cheeks. This product also contains too many harsh chemicals for my sensitive combination skin.

Review from neutrogena.com
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reply from Company Services

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.