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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,217 ratings1,094 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (209)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 411-420 of 1,094 reviews
Jun 7, 2020
Reviewer name: Madimnm
1 out of 5 stars
1 out of 5 stars review

Gave me a chemical burn

I've used this product a total of 3 times. At first I had no issues with it other than a slight burning sensation, but the second time I noticed some redness and dryness under one of my eyes. The 3rd time I used it, all around my mouth and up my cheek leading up to my eye were red, incredibly dry, irritated, and uncomfortable. It's been 3 days of hourly moisturizer application and intense peeling and pain since my last use and I've finally noticed scabs in some areas which I think means I'm healing. Needless to say after all of that, don't use this stuff unless you want to ruin your skin for a while.

Review from neutrogena.com
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reply from Consumer Care

Thank you for letting us know about this. We're so sorry to hear this happened to you. We'd like to chat more with you about this. Give us a call at 1-800-582-4048. We're available M-F 9AM-5:30PM ET. We hope to hear from you soon!

Jun 7, 2020
Reviewer name: KarCalDoug
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great evening cleanser!

This translucent gel cleanser has tiny exfoliating beads that gently deep clean my oily skin. I use it every evening. I’m very pleased with the results I am seeing.

Review from neutrogena.com
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Jun 6, 2020
Reviewer name: Lily Wilde
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

As good as the rest of the line!

It's everything I expected it to be. I have been using Neutrogena Hydro Boost Gel Moisturizer (Extra Dry) along with their Gel Facial Cleanser for over a year now and I swear by it, so it was only natural that I try out the Gentle exfoliating Cleanser and it's great! I have dry, aging skin and this is the best line of facial products that I have come across in many, many years.

Review from neutrogena.com
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Jun 4, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

This is by far my favorite face cleanser that I’ve used. I love the gentle exfoliation it provides. It is gentle enough that you can use it a every day without needing to fear making your skin irritated, but you definitely see the exfoliating benefits. This helped a lot with my skin texture and discoloration. I would definitely recommend!

Review from neutrogena.com
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May 28, 2020
Reviewer name: Bfharmon
1 out of 5 stars
1 out of 5 stars review

Severe Allergic Reaction

After using this cleanser for just 2 days, I developed a severe allergic reaction on my eyes and face. I have used the Hydro Boost Gel Moisturizer for about a year so I thought this product would be safe to try. On the first day, I washed my face at night and woke up the next day with one very swollen eyelid that I had to ice it all day. On day 2 I didn’t use the face wash and the swelling started to go down by bedtime. The next day it was gone. I didn’t connect the dots until the 2nd use of this face wash. I woke up on day 3 used the face wash at night and boom, day 3 my entire face was swollen, had a rash, and both eyelids were almost swollen shut. After doing some googling, I found that many others had the same issue as me with this exact product. I love Neutrogena products but I have now had allergic reactions to two of their facial cleansers.

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear you've had allergic reactions to a couple of our products, and we'd love to learn more to see how we can help! When you have a minute, please call us at 1-800-582-4048 so we can gather some additional information. We're available Monday through Friday, from 9 AM to 5:30 PM ET. Talk to you soon!

May 20, 2020
Reviewer name: milanm23
5 out of 5 stars
5 out of 5 stars review

I love this cleanser. I had read some good reviews and I gave it a try. It’s so light, easy to remove and it leave a great feeling after use it. The price is also a plus. After you exfoliate your face the skin doesn’t become dry. Love it

Review from neutrogena.com
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May 13, 2020
Reviewer name: sakshis19
5 out of 5 stars
5 out of 5 stars review

Love how refreshing this product is. Perfect for people with combination skin. Helps keep my oily pores under control and isn’t super drying. Smells amazing and it’s not too overwhelming. I would highly recommend.

Review from neutrogena.com
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May 5, 2020
Reviewer name: Deepika Garudas
1 out of 5 stars
1 out of 5 stars review

Worst Product

I have used this product for a week and now my face drenched with pimples all over. Never had this kind of allergic reaction. Never ever gonna buy neutrogen products. I have warned my friends, family and colleagues not to buy this product. I couldn't able to look at my face due to this product

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

We're so sorry to hear this happened, Deepika. Could you give us a call so we can learn more? We're available at 1-800-582-4048, M-F 9am to 5:30pm ET. We hope to speak with you soon.

Apr 18, 2020
Reviewer name: chelseanapualani
5 out of 5 stars
5 out of 5 stars review

I definitely recommend this product. It is very gentle you can use it morning and night, and it does not strip the face. It smells fresh. Very moisturizing because it has hyaluronic acid, to keep the face moisturized after every wash, and it exfoliates!

Review from neutrogena.com
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Apr 15, 2020
Reviewer name: isabellap96
5 out of 5 stars
5 out of 5 stars review

this product has changed my life and my skin! it smells SO GOOD and feels incredible. i’ve got combination skin and i feel like it’s a perfect daily cleanse and it very gently exfoliates so it’s a very soothing wash. i look forward to using it every day!!

Review from neutrogena.com
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