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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 181-190 of 1,093 reviews
Jan 18, 2019
beautyandthebibliography_
5 out of 5 stars review

Just started using this a couple days ago and instantly noticed a difference. It gently gets down into your skin and pores to clean everything out. My skin feels so soft and smooth after each use, and is significantly less red in the mornings because of it.

Review from neutrogena.com
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Jun 2, 2018
Ashiixo
1 out of 5 stars review

My face is so red and itchy! Disappointed..

I bought this product because I am currently using the Hydro Boost water gel which works wonders for my dry skin! However, this product literally turned my face completely red and itchy.. I am so disappointed! I have dry sensitive skin and this did not work at all for me.

Review from neutrogena.com
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reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 444 4 565 (JNJ). We look forward to speaking with you.

Aug 14, 2019
Fepurp
1 out of 5 stars review

My face looks like Snake skin

I purchased this product thinking I would fall in love but the opposite happened. My face looks as if I have a chemical burn all over. It's red, scabby, has a burning sensation and feels very tight. I went to work and stayed far away from my co-worker because now my face looks awful. I've purchased other things from Neutrogena but based off how I look right now, I am done with these products.

Review from neutrogena.com
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Dec 13, 2019
Layne1995
1 out of 5 stars review

Made my skin itchy, red, and scaly for days!

I have combo/oily skin that usually gets a few light, dry patches in the winter, so I was excited when I found Hydro Boost! I always have great results from Neutrogena products, but not this one... My jawline became unbearably itchy. I was just clawing at it and no amount of lotion or ice would help. I had red, scaly dry patches all along my less oily areas—jaw, lower cheeks, above lip, and forehead. After reading other negative reviews, it seems like I experienced the same sort of chemical type burn that others did. I have very durable skin that doesn’t typically react bad to facial products so this was a surprise. Even worse is that it’s been several days since I stopped using it and my face is still in scaly, patchy shape. I’m using moisturizing masks daily to repair my skin. On the bright side, my fiancé likes Hydro Boost, but I haven’t noticed his dry skin improving from it yet. I definitely recommend putting the additional disclaimer that this cleanser may cause irritation besides just the warning for sun exposure. Thanks!

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this, and we hope you feel better soon! We wouldn't expect any of our products to cause such a severe reaction, and we want to do something to help. Please call us at 1-800-582-4048 anytime between 9 AM & 5:30 PM ET, M-F. Talk to you soon!

Feb 2, 2024
anlietsreviews
4 out of 5 stars review

I have very sensitive skin and exfoliating products irritates my skin. This irritated my skin.

I have very sensitive skin and exfoliating products irritates my skin. This irritated my skin. so I don’t know if it was a me problem or product problem. it had a watery consistency, kind of like the original cleanser. The product tells hyaluronic acid, so it has to be hydrating. for me, it just wasn’t effective and it left my face with little bumps on my forehead. again, my skin is sensitive and exfoliating products irritate my skin.

Review from neutrogena.com
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reply from Consumer Care

Thanks for your review. We'd like to know more about your experience with our exfoliating cleanser. Please give us a call when you can at 1-800-582-4048 (Mon - Fri from 9am to 5:30pm ET) so that we can better help you.

Aug 25, 2018
bethenyl
5 out of 5 stars review

I've only been using this for a day or two and my skin already feels amazing! The micro beads dissolve so they don't end up getting in your eyes while your washing the solution off. My skin feels very soft and hydrated. I normally have very acne prone skin but I've switched to this for good.

Review from neutrogena.com
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Mar 31, 2018
albinobabysquirrel
4 out of 5 stars review

Hubby says I glow!

I bought this cleanser for the exfoliating aspect but I am pleasantly surprised by how hydrating it is. It is a very comfortable cleanser to use right before bed, doesn’t leave you with a tight or dry feeling. After a few weeks of using both the dry skin and the sebaceous filaments on my nose have almost completely gone away, and the other day my husband commented that my skin was “glowing.” That’s a big accomplishment for winter dryness in California!

Review from neutrogena.com
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reply from Consumer care

Sounds like we have both of your approval! Thank you for your sharing!

Jun 12, 2017
Anonymous
5 out of 5 stars review

Great Face Wash

[This review was collected as part of a promotion.] I reality loved the Neutrogena Hydro Boost Exfoliating Cleanser. Neutrogena has a wonderful line of products, so I expected much from this product. It has a great lather and ur mad my skin feel super clean after washing.

Review from Home Tester Club
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Apr 19, 2018
Jasminem95
3 out of 5 stars review

Irritated skin

I have been using Neutrogena products over 4 years and have loved every single one! It is truly and honestly amazing! So decided to try their new Hydro Boost, the first night I tried it I got out the shower and my cheek bone and nose area were red and also hurt it felt like a really bad sunburn so tried it again the next day but had the same result so wasn't to satisfied about that but it's the only product I have ever had an issue with every other product has been amazing!

Review from neutrogena.com
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reply from Customer Service

We are so glad you love so many of our products and we would like to learn why this one missed the mark. Give us a call at 1-800-582-4048 Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Aug 29, 2018
Anonymous
5 out of 5 stars review

Im sorta new to this product, but Ive been using it 2-3 times a week for about a month. It is a lil too abrasive if used dry, so beware. However, if u add some water to ur hands and lather this up a lil, it will gently exfoliate while cleansing the skin without being too harsh. It does NOT leave my skin feeling tight, itchy and stripped of moisture like some scrubs can do.

Review from neutrogena.com
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