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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars1,215 ratings1,092 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (207)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 161-170 of 1,092 reviews
Sep 5, 2019
various t
1 out of 5 stars review

This broke my face out

I purchased this item last week Saturday because I liked the face mask and the eye cream , I wanted to smooth my face so I decided to purchase the exfoliating cleanser, it is now Thursday the fifth day of using the cleanser . I am not sure what ingredient caused my face to break out, the first thing that occurred was that my pores started to get big, I thought it was a coincidence and did not think it was the cleanser, then the next day I noticed small bumps on my face and again not even thinking this must be the cleanser and now today it is really irritating me and itchy and it looks like I have acne my face feels like leather never in my life have I ever had this type of reaction to an exfoliating cleanser, I discontinued this product asap.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from CCC

Hi there! We're SO sorry to hear that your skin had a bad reaction after using our product! We don't expect for this to happen, so when you have a chance, please give us a call at 1-800-582-4048, Monday-Friday, 9AM-5:30PM ET. Chat soon!

Jun 12, 2017
Cordell42
4 out of 5 stars review

Gentle but effective

[This review was collected as part of a promotion.] This cleanser works really well without being overly harsh. It doesn't foam and kinda maintains the gel consistency throughout using it and so it takes a bit more work than others I have tried. The grit is very small so it doesn't leave my skin feeling scratched or sore. I also feel like my skin is well hydrated after using this cleanser so I don't moisturize as much before bed. This has been added to my cleanser rotation.

Review from Home Tester Club
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Nov 17, 2022
phuongt22
5 out of 5 stars review

Clean

I have use this product for year and don’t want to change. This product is amazing. I feel very clean after using this product. Since it had a exfoliating scrub won’t hurt your face, but keeps your face clean. I don’t have to exfoliate my skin since I use this product.

Review from influenster.com
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Mar 30, 2019
brandi21
5 out of 5 stars review

This exfoliater is amazing i have been useing it for a couple of weeks along with the face wash and multivitamins serum and my face is starting to clear up alot its not to harsh it turns in to a gel foam texture it does make my face a little dry but that goes away after i moisturize its not expensive i would recommend it for anyone with dry skin

Review from influenster.com
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Sep 11, 2018
ultraaviolett_
5 out of 5 stars review

I used this product around a year ago and didn’t realized how amazing my skin felt back then, I’ve been struggling with really dry skin and then all of a sudden i would get a break out, I tried several products , different brands, different prices trying new products and products that are hyped until today I decided to go back to my neutrogena hydro boost scrub/cleanser , and the thing I like the most is that is gentle enough to use it everyday ! Other scrubs will leave my face red or really dry! But not this one! I totally recommend it if your looking for hydration and getting rid of all the stuff that gets stuck in the pores

Review from influenster.com
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Oct 28, 2018
jennybee2187
5 out of 5 stars review

I started using this about 6 months ago. I have to say I love it! It's super gentle yet effective at removing my dead skin cells. Ut lava my skin super soft and hydrated. I love that it doesn't strip my skin like some other exfoliants do. I highly recommend it!

Review from influenster.com
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Jan 4, 2019
legitimacy
5 out of 5 stars review

My skin has done a really quick turnaround in just a few days. I’ve been using this in conjunction with their hydro boosting lotion, and I’m very satisfied with the results. The face wash is more affordable than the lotion, and this lid is much more secure.

Review from influenster.com
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Oct 17, 2019
Magmcd03
1 out of 5 stars review

My skin burns!

I purchased this product and used for THREE DAYS! On day three my neck broke out, my face felt like sand paper, and turned red. I immediately stopped using it. On Day 4 I have patches and what looks like burns on my face. My face is so irritated! I do not have sensitivity to any soaps or products...until Now.

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear you had this experience while using our cleanser! This isn't something we'd expect and we'd love to learn more. Please give us a call at ​1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We look forward to hearing back!

Jan 21, 2024
kristiv19
5 out of 5 stars review

Great for all skin types

I’ve been using this whole hydro-boost line from neutrogena for the past 4 years. This is a mild exfoliant scrub that you can use daily without damaging your skin! It has a clean scent and is super hydrating. Leaves my skin feeling clean soft and hydrated.

Review from influenster.com
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Dec 13, 2019
Layne1995
1 out of 5 stars review

Made my skin itchy, red, and scaly for days!

I have combo/oily skin that usually gets a few light, dry patches in the winter, so I was excited when I found Hydro Boost! I always have great results from Neutrogena products, but not this one... My jawline became unbearably itchy. I was just clawing at it and no amount of lotion or ice would help. I had red, scaly dry patches all along my less oily areas—jaw, lower cheeks, above lip, and forehead. After reading other negative reviews, it seems like I experienced the same sort of chemical type burn that others did. I have very durable skin that doesn’t typically react bad to facial products so this was a surprise. Even worse is that it’s been several days since I stopped using it and my face is still in scaly, patchy shape. I’m using moisturizing masks daily to repair my skin. On the bright side, my fiancé likes Hydro Boost, but I haven’t noticed his dry skin improving from it yet. I definitely recommend putting the additional disclaimer that this cleanser may cause irritation besides just the warning for sun exposure. Thanks!

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this, and we hope you feel better soon! We wouldn't expect any of our products to cause such a severe reaction, and we want to do something to help. Please call us at 1-800-582-4048 anytime between 9 AM & 5:30 PM ET, M-F. Talk to you soon!