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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,216 ratings1,093 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (208)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)
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Showing 141-150 of 1,093 reviews
Mar 30, 2019
Reviewer name: brandi21
5 out of 5 stars
5 out of 5 stars review

This exfoliater is amazing i have been useing it for a couple of weeks along with the face wash and multivitamins serum and my face is starting to clear up alot its not to harsh it turns in to a gel foam texture it does make my face a little dry but that goes away after i moisturize its not expensive i would recommend it for anyone with dry skin

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
Jun 12, 2017
Reviewer name: Sat808
5 out of 5 stars
5 out of 5 stars review

Supple and Clean skin

[This review was collected as part of a promotion.] I wanted something that will exfoliate but also not dry up my skin. This cleanser did just that. Perfect for summer. Also I am not a big fan of exfoliating scrub. This cleanser combined with exfoliation works just right for me. Awesome product

Review from Home Tester Club
Helpful?0YNBIJLZW3BU17889767000
Aug 16, 2019
Reviewer name: Vvigil
4 out of 5 stars
4 out of 5 stars review

Shocked my face felt so clean...

First time i used this exfoliating and my face felt so clean, clean from make up, oil & the day. My question is with super oily skin what other products do you have that could help? I have to blot my face several times a day which takes off my makeup. Help please.

Review from neutrogena.com
Helpful?0YNBIJLZW3BU17889767000
reply from Consumer Care

Hi there. We're thrilled to hear this, we always strive to have you looking and feeling your best! Our products are suitable for all skin types, but for oily skin we would recommend any of our products that are labeled oil-free. Thank you for your feedback!

Dec 13, 2019
Reviewer name: Layne1995
1 out of 5 stars
1 out of 5 stars review

Made my skin itchy, red, and scaly for days!

I have combo/oily skin that usually gets a few light, dry patches in the winter, so I was excited when I found Hydro Boost! I always have great results from Neutrogena products, but not this one... My jawline became unbearably itchy. I was just clawing at it and no amount of lotion or ice would help. I had red, scaly dry patches all along my less oily areas—jaw, lower cheeks, above lip, and forehead. After reading other negative reviews, it seems like I experienced the same sort of chemical type burn that others did. I have very durable skin that doesn’t typically react bad to facial products so this was a surprise. Even worse is that it’s been several days since I stopped using it and my face is still in scaly, patchy shape. I’m using moisturizing masks daily to repair my skin. On the bright side, my fiancé likes Hydro Boost, but I haven’t noticed his dry skin improving from it yet. I definitely recommend putting the additional disclaimer that this cleanser may cause irritation besides just the warning for sun exposure. Thanks!

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear about this, and we hope you feel better soon! We wouldn't expect any of our products to cause such a severe reaction, and we want to do something to help. Please call us at 1-800-582-4048 anytime between 9 AM & 5:30 PM ET, M-F. Talk to you soon!

Sep 15, 2025
Reviewer name: tonyt17_2044
5 out of 5 stars
5 out of 5 stars review

gentle, hydrating cleanser that refreshes skin wit

The gel texture foams nicely and rinses off easily, while the hyaluronic acid helps keep my skin hydrated. I noticed smoother skin after a few uses, and it works well even on days when my skin feels sensitive. The packaging is convenient, and the fresh scent isn’t overwhelming.

Review from influenster.com
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Jan 21, 2024
Reviewer name: kristiv19
5 out of 5 stars
5 out of 5 stars review

Great for all skin types

I’ve been using this whole hydro-boost line from neutrogena for the past 4 years. This is a mild exfoliant scrub that you can use daily without damaging your skin! It has a clean scent and is super hydrating. Leaves my skin feeling clean soft and hydrated.

Review from influenster.com
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Sep 10, 2019
Reviewer name: feli89
5 out of 5 stars
5 out of 5 stars review

I was really excited when this cleanser came out! I really love it! It makes my face feel great. Ive been using it for a few weeks now. It is really gentle enough to use everyday and I've noticed a big difference in my skins texture. Since I have been using this my face feels smoother, and more clear. I will be buying this product again.

Review from neutrogena.com
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May 8, 2019
Reviewer name: JG11
1 out of 5 stars
1 out of 5 stars review

Caused my eyes to water and crust over

I bought this product a few months ago. Several of my friends also purchased it and seemed happy with it. I thought I was happy with it until I discovered that it was causing my eyes to water - A LOT. I also woke up with eyes sealed shut with crust several days in a row. I went to the ophthalmologist in fear and was prescribed steroids for what he thought were severe seasonal allergies. I never did use the steroids because as it turns out, my ‘crying eyes’ were entirely caused by this product. I stopped using it and I no longer have any eye issues. What is in this product?

Review from neutrogena.com
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reply from Consumer Care

Hi there, we'd like to apologize as we would never expect this to happen while using our products. With that being said, we'd like to learn more about your experience with our products. When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Oct 17, 2019
Reviewer name: Magmcd03
1 out of 5 stars
1 out of 5 stars review

My skin burns!

I purchased this product and used for THREE DAYS! On day three my neck broke out, my face felt like sand paper, and turned red. I immediately stopped using it. On Day 4 I have patches and what looks like burns on my face. My face is so irritated! I do not have sensitivity to any soaps or products...until Now.

Review from neutrogena.com
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reply from Consumer Care

We're so sorry to hear you had this experience while using our cleanser! This isn't something we'd expect and we'd love to learn more. Please give us a call at ​1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We look forward to hearing back!

Apr 22, 2022
Reviewer name: peggyt8
5 out of 5 stars
5 out of 5 stars review

In Love with this stuff right now! I use it twice a day with my facial brush and it is so nice! It has little exfoliating beads, and it smells really good. My face is soft after using and ready for serums. It's not drying in the least, even used twice a day. Neutrogena® Hydro Boost Daily Gel Cream Exfoliating Cleanser With Hyaluronic Acid

Review from influenster.com
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