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Customer reviews for Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk. for
Neutrogena Hydro Boost Exfoliating Cleanser, 5 fl. oz., 3 pk.
4.3 out of 5 stars
stars
1,217 ratings1,094 reviews
  1. 5 stars68% (828)
  2. 4 stars17% (209)
  3. 3 stars3% (41)
  4. 2 stars2% (19)
  5. 1 star10% (120)

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Showing 101-110 of 1,094 reviews
Jan 17, 2019
Reviewer name: _amberrr10
5 out of 5 stars
5 out of 5 stars review

I have super dry and sensitive skin, so it’s really hard to find a good exfoliating cleanser. This one is perfect. It’s really fine and thin so it’s a super light exfoliation, I use it once a week and highly recommend it! It leaves my face feeling fresh and doesn’t dry my skin out at all.

Review from neutrogena.com
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Dec 27, 2018
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

This Cleanser is .........

hydrating and takes good care of my skin. I have started a new skin care routine involving the new Neutrogena hydrating serum and the kit. I have acne scars oh my cheeks and acne on my forehead. I broke out on my cheek sometimes. My forehead acne was on and off. But it did hydrate my self. This is a good product for people who don't have acne and have dry skin.

Review from neutrogena.com
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reply from Company Services

We want to hear more about your experience. Give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon!

Sep 15, 2025
Reviewer name: tonyt17_2044
5 out of 5 stars
5 out of 5 stars review

gentle, hydrating cleanser that refreshes skin wit

The gel texture foams nicely and rinses off easily, while the hyaluronic acid helps keep my skin hydrated. I noticed smoother skin after a few uses, and it works well even on days when my skin feels sensitive. The packaging is convenient, and the fresh scent isn't overwhelming.

Review from influenster.com
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Apr 25, 2018
Reviewer name: Avneet
1 out of 5 stars
1 out of 5 stars review

Red itchy and dry

I bought this cleanser 4 days ago and within this short period of time it has damaged my skin so much! Being the dry skin type, I was expecting it to hydrate my skin. It did the complete oppostie. Now i have a huge dry patch under my left eye and itchy red skin on cheeks and near the mouth and chin. Its was a really bad experience

Review from neutrogena.com
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reply from Consumer Service

We appreciate you bringing this to our attention, Avneet. What you've described is not at all what we would expect and would actually like to chat with you further. When you get some time, please give us a call at 1-800-582-4048, Monday - Friday, between 9am and 5:30pm EST. We hope to speak with you soon!

Oct 5, 2019
Reviewer name: jennxjenna
4 out of 5 stars
4 out of 5 stars review

Use this almost daily! It’s gentle enough for my skin and doesn’t make me feel dried out or make my skin feel tight. It helps with my dry spots on my cheeks and I love the feel of it, it’s more of a gel and the exfoliating aspect of it isn’t very harsh!

Review from neutrogena.com
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Mar 19, 2018
Reviewer name: ambm19
1 out of 5 stars
1 out of 5 stars review

Completely dried out my skin!

Like many other users, I wish I would've read reviews on this cleanser before purchasing. I typically have dry skin, but do not have any red/flaky patches or bumps...until I started using this! Within days, I noticed very dry skin along my chin/jawline, around my mouth, and right under my nose. I finally connected the dots and stopped using this cleanser and within 2-3 days my skin was back to normal. Very disappointed as I was looking for a hydrating cleanser and this one had completely adverse effects.

Review from neutrogena.com
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reply from Customer Service

We would never expect you to have dry skin or have any patches or bumps. Give us a call at 1-800-582-4048 Mon-Fri, 9am-530 pm ET so we can help and find a product that would work better for you. We hope to hear from you soon!

Jun 12, 2017
Reviewer name: mcdiverest3
4 out of 5 stars
4 out of 5 stars review

Fantastic results!

[This review was collected as part of a promotion.] I loved this cleanser! My skin felt so soft after using it and looked younger too! It smells great and feels amazing as it buffs all the dead skin off your face. I found it was better for me to use this every other day as the exfoliating was a little harsh on my skin for daily use but using it every other day still gave me the benefits of this great cleaners without irritating my sensitive skin. I absolutely love it!

Review from Home Tester Club
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reply from Consumer Care Center

We're glad to hear you're enjoying the product, but as we wouldn't expect for it to leave your skin irritated, we'd love to learn more about your experience. When you find a moment, please give us a call at 1-800-582-4048. One of our specialists can be reached anytime Monday through Friday between 9 AM to 7 PM ET. We look forward to hearing from you!

Oct 27, 2018
Reviewer name: thejanuaryissue
4 out of 5 stars
4 out of 5 stars review

This face wash does exactly what it says it will do—clean and gently exfoliate. I honestly haven’t noticed any huge difference in the appearance of my face, but it’s clean after each wash, which is fine with me. I also really love the smell of this face wash. I would recommend but I did not repurchase.

Review from neutrogena.com
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Jun 13, 2017
Reviewer name: LABeachGal3
4 out of 5 stars
4 out of 5 stars review

Gentle exfoliating cleanser

[This review was collected as part of a promotion.] This is a gently foaming cleanser with small exfoliating beads. There is also lactic acid for additional exfoliation. The cleanser leaves your skin feeling clean but not dry. It is gentle enough for daily use. However, the exfoliating beads make it unsuitable for use around the eyes. The scent is fresh - just what you would expect from Neutrogena. Altogether, this is a nice cleanser that I will definitely start including in my rotation!

Review from Home Tester Club
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Jun 19, 2017
Reviewer name: arvi52149
5 out of 5 stars
5 out of 5 stars review

LOVE IT!!

[This review was collected as part of a promotion.] I really enjoy using Neutrogena® Hydro Boost Exfoliating Cleanser. It smells wonderful and isn't has harsh on my skin as other exfoliating products. It leaves you skin amazing bright and smooth. I received a free sample for the purpose of my review.

Review from Home Tester Club
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