Hi MR,<br />Thank you for taking the time to leave a review and share your experience with the Bentgo Bentgo Prep Food Storage Set. We’re sorry to hear that the product didn’t meet your expectations and understand how disappointing that can be.<br />We’d really appreciate the opportunity to learn more and assist you. Bentgo products are backed by our warranty, and our team is here to help with next steps.<br />Please don’t hesitate to reach out to us directly at support&#64;bentgo.com or 657-275-3738. If you have your order details available, that will help us assist you more quickly.<br />We’re grateful you brought this to our attention and hope to help resolve this for you soon.<br />Thank you,<br />Jessica<br />Bentgo Customer Support

Hi DH, We sincerely apologize for the experience you had with your order. Receiving the product with missing parts is not the standard we uphold. We’d like to make this right for you. Please reach out to us at 1-657-275-3738 or support&#64;bentgo.com and we’ll work to address your concerns and take care of your needs. Your satisfaction is very important to us, and we’re here to help! Thank you, Jessica Bentgo Support