Hi Person, We sincerely apologize for the experience you had with your order. Receiving the product with missing parts is not the standard we uphold. We’d like to make this right for you. Please reach out to us at 1-657-275-3738 or support@bentgo.com and we’ll work to address your concerns and take care of your needs. Your satisfaction is very important to us, and we’re here to help! Thank you, Jessica Bentgo Support

Hi Dave,<br /><br />Thank you for taking the time to share your feedback about your Bentgo Prep 90-Piece Food Storage Set. We sincerely apologize that your experience hasn&#39;t been what you expected.<br /><br />Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or support&#64;bentgo.com. We&#39;re available to answer your questions or explore any solutions that might improve your experience.<br /><br />Thank you again for your feedback. We appreciate you and look forward to hearing from you soon.<br /><br />Thank you,<br /><br />Jessica<br />Bentgo Support

Hi Jar,<br /><br />Thank you for taking the time to share such detailed feedback. We’re sorry to hear the Bentgo Prep 90-Piece Meal Prep &amp; Food Storage Set did not meet your expectations or hold up the way you had hoped.<br /><br />Our Bentgo Prep containers are designed to be lightweight, reusable meal prep containers for convenient everyday use, and they are made from BPA-free materials. However, we understand that they may not be the right fit for everyone’s storage or durability preferences. For customers looking for a heavier-duty option for long-term use or exposure to higher temperatures, our glass container collections may indeed be a better fit.<br /><br />We also appreciate your comments regarding durability and warping, as feedback like this helps us continue improving our products. We’d love the opportunity to learn more about your experience and assist further if possible. Please feel free to contact us at support&#64;bentgo.com or 657-275-3738.<br /><br />Thank you,<br />Jessica<br />Bentgo Customer Support

Hi NY Teacher,<br />Thank you for sharing your experience with your Bentgo Meal Prep Containers. We’re sorry to hear it didn’t hold up as you expected.<br />All Bentgo items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs.<br />Please contact us directly at support&#64;bentgo.com or 657-275-3738 so we can assist. Having your order details handy will help us resolve this quickly.<br />Thank you again for letting us know.<br />Thank you,<br />Jessica<br />Bentgo Customer Support

Hi Connie,<br /><br />Thank you for taking the time to share your feedback! We are sorry to hear about the difference in price when you ordered the Bentgo Prep 90-Piece Food Storage Set.<br /><br />We recommend contacting Sam&#39;s Club Support so they can assist you further with the billing details of your order. <br /><br />If you need assistance with any of our products, feel free to reach out to us by phone at 1-657-275-3738 or support&#64;bentgo.com. <br /><br />Thank you,<br /><br />Jessica<br />Bentgo Support