This is a wonderful machine. The quality of coffee it makes is great. We replaced it once but that is because it was alerting to be cleaned and we ignored the alert. After about 6 months of the alert, it finally needed to get replaced. I bought another one and will do better

This is my second Burr Grind and Brew Cuisinart coffee pot. The 1st pot's control panel failed after about two years. Of course, I had sent in the Warranty papers and Cuisinart agreed to send another Burr Grind and Brew coffee pot. Great, only problem was no Burr Grind and Brew coffee pot were available at the time. I then reluctantly accepted a Cuisinart Pour over coffee pot and found out quickly that this was not the same coffee experience. So after sometime, I saw that the Burr Grind and Brew was back in stock and order my second Burr Grind and Brew. If you like fresh ground coffee in the morning this is the pot for you! Once you get the hang of it, it works wonderfully and makes a great Cup of coffee.

Was previously a long time user of Capresso CoffeeTeam products but became disappointed the past few years as the machines had frequent operating issues and ,subsequently had to return (on more than one occasion). We decided to try out the Cuisinart line and have been very pleased with it. My visiting sister was impressed and she bought one for herself !

Previous to this purchase I had a separate grinder and a drip coffee maker that only brewed 6 cups max. The grind was never consistent due to my not knowing when to stop grinding. It was either too much and the coffee was bitter or not enough and the coffee was too weak. This brew grind machine is perfect! Coffee is consistently great. Doesn’t matter if I’m only brewing 6 cups or the max 12. Coffee is the same! I highly recommend this machine! Best I’ve ever owned!

The coffee it makes is wonderful. This is #2 machine for us. The first one had a LED screen too faint to see the info on it. The replacement stays warm only one hour, not the two hours stated in the user manual. But...it does make lovely coffee. We'll put up with it for the lovely coffee.

Right now, I am not very happy with my product! My clock gains time daily, so I cannot use the auto function to have coffee ready at a given time. So far, customer service is nil!!! I also don't like the fact that I can only make even number of cups… like 2, 4, 6.I paid way too much for this to have it not work properly !

This does not do a good job of regulating the amount of beans ground for each pot. Thus, the hopper is useless, and we have been relegated to including just the amount of beans needed for one pot each time. Additionally, the pot doesn’t fit great, which can lead to spills when brewing of the pot is not placed just right. Once you get used to those things it works fine.

I love my new Cuisinart Burr Grind & Brew™ 12-Cup Coffeemaker! It makes delicious coffee and is easy to use and clean. I’ve setup the automatic brew feature so it’s ready for us when we get up each morning. I love the smell of coffee brewing as we walk in the kitchen! So glad I choose this brand and model. Having coffee from freshly ground every morning is pure heaven!

I absolutely love the convenience of grinding and brewing in the same appliance, and being able to select the cup size of the brew. The only reason for 4 stars is for the fact that you cannot fill the reservoir for multiple brews. You can only fill it with the amount you intend to brew at that instance. Each morning, you have to add water.

Unfortunately the coffee brews pretty weak. I use the strongest setting, but I think the issue is the grind is very coarse - so it fills up the filter with the right amount, but just not a fine enough grind for my taste. I had another version before that was a little better. I solve this by just brewing a smaller amount of water, but unfortunately that means I can't get a full pot with full strength, and then it's a little inefficient on the usage of the beans.