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Customer reviews for Cuisinart Burr Grind & Brew 12-Cup Coffeemaker for
Cuisinart Burr Grind & Brew 12-Cup Coffeemaker
4 out of 5 stars
stars
378 ratings376 reviews
  1. 5 stars54% (205)
  2. 4 stars20% (74)
  3. 3 stars11% (40)
  4. 2 stars6% (24)
  5. 1 star9% (35)

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Showing 141-150 of 376 reviews
Dec 27, 2023
Reviewer name: J & S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Look no further!

When our previous Cuisinart grind & brew coffeemaker died after 10 years of daily use, we hoped we could find a direct replacement. We were pleased to discover that Cuisinart had a newer model with all the features of our old one, plus more. It works as advertised. There is no need to measure your beans. Just keep the hopper full, empty and rinse the filter basket, replace the filter, add water, set your desired strength and number of cups you want it to grind, then press the button and wait for your pot of freshly ground coffee. It grinds & brews right every time. This is the most convenient and practical way to get a pot of freshly ground coffee every morning. Being that our last one gave us 10 years of daily fresh ground coffee, I think this machine is worth the price.

Review from cuisinart.com
Helpful?2QCMLB42ADC817874518193
Jul 29, 2023
Reviewer name: Tiger2424
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great coffee, Easy to clean!

I have purchased multiple generations grind & brew coffee makers over the years. They have all made great coffee, but the older models were a pain to clean. This new model also makes great coffee, but is super easy to clean!! I highly recommend it. Also, the Cuisinart warranty and customer service are outstanding.

Review from cuisinart.com
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May 5, 2022
Reviewer name: Lennywac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great machibe, BUT

Love this machine, BUT: I am now on my 4th one in 4 weeks. Machine is great, but apparently, it needs some i.t. Help with design flaws. The warmer plate shuts off immediately after brew cycle…can be programmed for 4 hour shut off. Got my 4th one today and will find out tomorrow if it is damaged like all the rest. Makes a great cup of coffee though

Review from cuisinart.com
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Mar 4, 2022
Reviewer name: BillybobLJTX
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DIsappointing Coffeemaker

This appliance did not live up to the Cuisinart name in my opinion. The first unit I bought I had to return because of unclear instructions which caused the unit to go through 2 grinding cycles. The problem was when you push the brew button, there is no immediate indication that the cycle has started. So, I held the brew button down, which put the machine into a mode which attempted to grind all the beans in the hopper. There needs to be immediate response on the display, or an indicator light somewhere that the brew cycle is starting. The brew button does light up in the center but you cannot see that because it is covered by the thumb/finger pushing the button. So I returned that unit - and tried again with a new one, I finally figured out what was going on with the brew cycle and was able to manage that in spite of the poor design. However I then discovered ground beans on the side of the brew basket were not getting water, i.e. were still dry. This happened with the filter basket, and even when I used a paper filter. Returned that unit, and bought a Bunn and a coffee grinder. No product should require that much effort to figure out and use properly. I've had it with Cuisinart.

Review from cuisinart.com
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Dec 14, 2022
Reviewer name: Artemis
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Downgrade from previous models

I bought this as a replacement for the previous generation. This unit is quieter, and has a basket that is easier to clean. However, more grounds make it through the filter, the only choice for a carafe is glass (I had an insulate one before and it does not work with this updated model). Be careful when you place the carafe in, if it isn't seated properly, it leaks. I've had to clean my counter twice. This model is also mostly plastic on the outside and looks cheap compared to the model I had with a stainless exterior. The old model lasted 10+ years. let's see if this one can keep up. Oh, and you cannot get these coffee makers fixed. The entire machine must be replaced when something goes wrong. I expected more from my Cuisinart.

Review from cuisinart.com
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May 27, 2023
Reviewer name: Longview, TX
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy with product

Enjoy the all in one grind and brew. Only negative for me is don’t like the how you put the beans in. Never know how much is in there. And I like to try different coffees. So then I am grinding them separately. Defends the whole process of the maker.

Review from cuisinart.com
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Jun 5, 2023
Reviewer name: John S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Our Upgrade Is Well Worth It!

Sadly, after about 10 years, our burr and grind coffee maker started having problems. We were quite bummed that our model was no longer being made, and the price had appreciated significantly. Well, we bit the bullet and ended up upgrading with the new model. The grinding is slightly less loud, but the entire grinding/brewing array is much easier to use and clean. The quality of the coffee continues to be excellent. Our one ‘regret’ is that the new model doesn’t come with a 12-cup stainless carafe. We truly enjoyed that feature, even if pouring from it was a pain.

Review from cuisinart.com
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Oct 13, 2023
Reviewer name: Coffee Drinker 24
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Probably better options out there.

You cannot control the temperature of the coffee after it is brewed and it is much hotter than expected. In addition, the grounds of the coffee do not fully make it into the grounds holder and spill onto the heating pan. Overall it is okay but not worth the cost.

Review from cuisinart.com
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May 2, 2022
Reviewer name: CSac
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Problems

Only had this coffeemaker for a couple weeks. This morning it brewed about half a pot, the rest overflowed all over the counter & floor. This is at least our 3rd grind & brew. Last one broke, but was hoping cuisinart updated the coffee maker. Limited options for grind & brew.

Review from cuisinart.com
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Feb 22, 2024
Reviewer name: Hypnojw
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall great coffee maker

Overall, this is a great coffee maker. Love the ability to freshly grind beans. All the features are easily accessible, including a nice open area to pour the water. The only thing this is missing that my lesser model had is a temperature control for the heat plate.

Review from cuisinart.com
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