Experienced alot of problems with biying my Theater Recliner on line.

The chair is stiff and does not have any head support

The USB ports, plug in right side arm pocket does not work. Called Aabyson, Sams, no one is helping resolve. Now cannot order, out of stock .

The chair arrived with one side completed wobbly and loose. No place to tighten the arms that I can see. Will return for refund or replace.

I have bought 5 of these chairs over the past couple of years, while we enjoy the chairs, we have had 3 plugs fail a 2 tables break.

Initially leans back too much and is not setup to sit long term without using recliner feature. Cushion for your bottom is uncomfortable if your in the heavier side.

I bought 4 of these chair's I am missing 1 cord and was billed 499.00 and not the 399.00 that they are going for. I like the chair's I just hope we can work out the Cord and the price issue. I got 4 red in color.

Beautiful chair and very nice features. The only complaint is it smells like mildew. Had for 5 days now. Worse when you recline. Anyone else have a issue like this. Shipping was really late pass the original date of also

First, we just recieved this a couple days ago so keep that in mind. This chair looks great, functions very smooth and to us looks great. We just ordered a second. I like the way the arm is pretty flat, opposedto some others that had a drop off from the cushion to the cup holder area. We typically buy leather but last time we bought leather, the leather was high end and the construction of our furniture was poor(stapled hardwood) so we tried this.I like the arms that open with the european soft close hinges as opposed to shocks. These hinges are easy to adjust if the arm lid is not aligned properly. Being a cabinet maker I am very fond and familiar with these hinges. I will most likely use the usb outlets inside the arm but may not use the one to the rigt of the right leg as imy leg may be in the way. This was to be my chair and the wife was going to continue using the couch but she wanted another one after using this. I find this chair very comfortable, I am 5'!0" 240lb. It is firm and supportive to me now, hopefully that stays like that. The best part, Cmon, it is 299 dollars and 17 to ship. Flip it into the house and unbox, slide the back on and plug it in. Table is cool, I will ise it for my tablet.or food.

I purchased this recliner on 3/9/25 online and it was delivered 3/13/25. It was working great until this morning 4/5/25 and it will not recline it is getting power and USB ports are working We have checked all the connections. Please advise how we can get this fixed or replaced