Customer reviews for LG 5.0 cu. ft. Ultra Large Capacity Front Load Washer with TurboWash forMember photos
Verified Purchase
Great washer
Love the front load LG washer and dryer We had another set of LG front loaders for 24 years. We moved and I decided to try a different brand of top load machines. Was not a fan after 4 years I decided to go back to LG front load and was definitely the best decision. This washer is fast and efficient. Quiet, has more than enough choices for different load types and uses less water. Love it!
Thank you for sharing such a wonderful review of your LG washer and dryer experience! We’re absolutely delighted to hear that you’ve come back to LG front-load and are enjoying it even more than before. It’s especially meaningful to know you trusted LG for so many years and chose to return to us after your experience with another brand. We’re thrilled that you’re enjoying the fast and efficient performance, quiet operation, versatile wash options, and water-saving benefits. Feedback like yours truly reflects the kind of reliable and thoughtful design we aim to deliver for our customers’ everyday lives. Thank you for choosing LG and for being part of the LG family — we truly appreciate your continued trust and support. If you ever need assistance, please feel free to contact our support team at 1-888-542-2623 or https://www.lg.com/ca_en/support/contact-us/
Verified Purchase
Good set to replace previous 17-year-old LGs
Bought the washer/dryer set. I'm happy with my purchase. It came with the wi-fi function - seems gimmicky but it does work (though I'd never run either machine when I'm not home so don't really need the ability to remote start).
Thank you so much for the review, Black Sheep! We're delighted to hear you're happy with your new WM5800HVA washer and dryer set. We completely understand what you mean about the Wi-Fi feature—it can definitely feel a bit futuristic at first! Even if remote start isn't something you plan to use while you're away, many customers enjoy keeping the washer connected to receive cycle-complete notifications, maintenance reminders, and helpful updates through the ThinQ® app. It's a convenient way to know exactly when your laundry is ready without having to check on it. If you ever have any questions or need assistance, our LG CareQ team is here to help at 1-888-542-2623, or via WhatsApp, Live Chat, or email through our support page: https://www.lg.com/ca_en/support/contact-us/. Thank you again for choosing LG, and happy washing!
Love it!!!
[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I recently got this LG washer and dryer matching set, and I'm seriously impressed. The capacity is huge — I can easily wash a king-size thick blanket with room to spare. We have two toddlers at home so we need to change bed sheet often, this is so helpful since now we can wash all the beddings at once!! The machines are also super quiet, even during high spin cycles. I was honestly surprised the first time I ran it — I had to check if it was even on. It also has all these new smart features, like wrinkle-free drying etc. Excited to explore the rest of the features. Overall, I'm really happy with this set — powerful, efficient, and beautiful. Definitely worth it if you want something that makes laundry a little more fun.
Hey there. We're so happy to hear your new LG washer and dryer are exceeding your expectations! Managing laundry for a busy household is no small task, and it sounds like your washer and dryer are up to the challenge. The cycles being so quiet and the Built-in intelligence do make a difference. For more feedback or questions, private message us on social media @LGUSSupport. Thank you for choosing LG to make laundry day feel a little more effortless. ^David
Everything you need
[This review was collected as part of a promotion.] "I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG." Ok that out of the way, I have other LG appliances so naturally went LG again for the washer and dryer, plus the pedestal washer (awesome!). The washer is for my elderly father so simplicity was key which is not always the case with new digital appliances. The washer has an easy to read dial which lights up which cycle to use (we chose the AI one). It's a large capacity and replaced his older topload LG direct drive which served well for over 10 years. This is much more modern looking. easier to use, and with the pedestal washer is great for smaller loads. High spin cycles are super well balanced and it's very quiet too. Only thing I wish it had was the detergent reservoir where you can pour in enough for multiple loads.
Hey there. We love hearing from returning LG customers like you! It's awesome that your new LG washer and SideKick pedestals offer both modern design and everyday simplicity. The extracapacity and quiet cycles really show how much innovation has evolved. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! 🙂 ^David
Intelligent Performance with Elegant Design
[This review was collected as part of a promotion.] AI-Based Washing Performance Control Equipped with AI technology, the washer automatically adjusts the washing intensity and settings according to the fabric type. This allows users to do laundry without worrying about selecting the right cycle. In particular, when washing high-end garments, it causes significantly less fabric damage compared to other products. Our laundry room is connected to the living room on the second floor, so we go in and out of it quite often. Compared to our previous washer, this model has a more luxurious design and a color scheme that we really like. The front-load door makes it easy to check and add laundry, and the overall look is stylish enough to blend nicely even if it's placed in the living room. We often run the laundry in the evening and used to worry about disturbing our neighbors. However, this washer is much quieter than our previous G model, allowing us to do laundry at night without any noise concerns. The installation process was smooth and professional. The delivery team handled everything carefully, and the setup was completed quickly without any issues. The instructions were clear, and the washer was ready to use right away.
Hello, Yoon. Thank you for sharing your thoughts about your LG Washer. We’re delighted to hear that the AI-based performance control, luxurious design, quiet operation, and smooth installation process have impressed you. It’s wonderful to know the washer blends stylishly into your living space, protects high-end garments, and allows you to run laundry at night without noise concerns. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great Features!
[This review was collected as part of a promotion.] I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. First of all, I love the design, color and mostly its size. It has large capacity which can fit a big blanket or other bulky items. Another feature is that the noise is minimal when it runs. I keep it in the basement and hardly noticed it running. This model also has some new features such as AI wash, Allergiene, and Pet Care Cycle which are great options for someone who has pets like me. The touch screen is easy to navigate and options are pretty clear to choose from. I tried AI wash which adjusts wash and rinse pattern automatically that made it really simple. I think I am going to use this option a lot. The ThinQ app is another jam which makes it easy to track the cycle, maintenance and notify any alerts for both laundry and dryer. Overall great performance and looking forward to enjoy it.
Hey there. Your feedback brightened our day! We're thrilled that your LG washer and dryer are performing just the way you hoped. Our goal is always to combine innovation with reliability to make chores simpler and faster. We're glad your new setup brings both comfort and confidence to your home. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home!🙂 ^David
Verified Purchase
Great value appliance
so quiet and efficient, many cycles to chose and low energy consumation
It is so wonderful to hear how much you're loving your new washer! That feedback hits right on the mark, a machine that feels like great value while running super quietly, using less energy, and handling every laundry load with ease is an absolute game-changer and knowing it's bringing that kind of joy and ease to your home is the greatest reward we could ever ask for, making you happy is what LG is all about! If you ever need a helping hand or have any questions down the road, our LG CareQ support team is always just a message away and ready to help you out with a smile. Thank you for choosing LG. Life's Good! https://www.lg.com/ca_en/support/contact-us/
Well engineered washing machine
[This review was collected as part of a promotion.] I have been using my LG front load washing machine for several weeks now, and I'm very happy with its performance. It has a lot of cycles to choose from, and the ones I've tried so far are generally shorter than on my former washer but clean just as well. I'm able to fine tune each load on the washer settings to adjust for the amount of soiling and the spin speed. The machine seems able to handle loads more easily then my prior washer without struggling (but I also try to limit the loads to about half full). I am very happy with my new LG washer and highly recommend it.
Hello there! Love hearing how well your new washer is performing for you. Shorter cycles, strong cleaning, and the ability to fine tune each load is exactly the kind of experience we aim for. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ ^Rich
Huge upgrade from my previous washer!
I LOVE this washer. It is a huge upgrade from my previous front load washer. Honestly, not even comparable. Pros: 1. The app is phenomenal. The user experience is genuinely good. It is intuitive and enjoyable to use. I love the sounds, colors, and how customizable everything is. It makes laundry feel easy instead of annoying. 2. Soap dispenser is excellent. Very straightforward to load detergent and things like laundry sanitizer. No mess, no guessing. 3. No soap residue. This is the biggest win for me. My previous washer often left residue, even though I measured detergent carefully every time. I almost always had to run a second wash. With this LG, I have not had that issue at all. The TurboWash option is a big bonus. 4. Clothes always come out clean. No fabric softener and no scent boosters because I have sensitive skin, and they still smell fresh. That alone tells me this washer is doing its job right. 5. Spin cycle is strong. Clothes come out well spun and not soaking wet. That alone makes a difference. I also love the Fresh Care option since I am not always there right when the cycle ends. 6. Drain pump design is much better. Easy to clean and secure. No leaks and no stress. 7. Quiet and stable. No excessive shaking, vibration, or noise. It just runs. Cons: 1. Drum light is inconvenient. I have to go through multiple steps using the digital dial. The light turns off quickly, and then I have to repeat everything again. A simple one-step option would be better. 2. Too dependent on the app. The app is great, but I do not always want to use my phone. I wish there were more direct buttons on the machine itself. The digital dial works, but it is not as quick and takes more steps than it should without the app. Overall: This washer fixed the biggest issues I had before, especially residue, cleaning performance, and water extraction. It is reliable, easy to use, and it just works. A couple of small usability improvements would make it perfect, but overall performance has been excellent.
Hi, Rossette! We’re excited to hear how much your LG Washer has elevated your laundry routine. It’s great knowing the powerful cleaning, smooth spin cycle, intuitive app experience, and thoughtful features like Fresh Care and the improved drain pump are making such a difference day‑to‑day. We appreciate your notes on the drum light and controls too—feedback like this helps us keep improving. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Nightmare
Was great when it was working haven’t had a Washing machine now for six weeks finally I’m gonna get a refund was not able to repair it. It’s been a nightmare dealing with LG. Otherwise I have several LG products and have never had any trouble now I know if I have Trouble good luck
Hello, Jerry. Thank you for sharing your experience with your LG WM5800HVA Washer. We appreciate you taking the time to post your review and sharing your thoughts regarding the recent service and refund process. It is wonderful to know that your other LG home appliances have performed reliably for you over time, and we remain dedicated to delivering dependable quality across all our products. We value your feedback and want to make sure you feel fully supported moving forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James




