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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars6,506 ratings5,026 reviews
  1. 5 stars78% (5,054)
  2. 4 stars11% (714)
  3. 3 stars4% (235)
  4. 2 stars3% (169)
  5. 1 star5% (334)

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Showing 891-900 of 5,026 reviews
Mar 15, 2025
Deb573S
1 out of 5 stars review

Do not like the new changes to this product.

I really like your toilet paper. I really do not like the new wavy tearing system. It does not work. Not only does it not work, it creates more toilet paper dust and leaves little pieces that get stuck on my netherregoins. I would really find it helpful if you would go back to the straight line perforations. In the meantime, I will be buying another brand.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

We appreciate you reaching out about this, Deb. We want to roll out smoothly, and this is why we updated Charmin Ultra Soft to roll out a bit differently. Our Smooth Tear was intentionally designed for how people actually dispense. Although people do dispense all different ways, they typically are not pulling straight down on the sheet, but multi-directionally at an angle. The angled perforations are now aligned with the angled dispensing direction, which results in needing less force to dispense the sheet, vs dispensing the straight-edged sheet. We're very sorry that this isn't what you experienced when using our smooth tear perforation. Rolling out our best is important to us, which is why we have multiple strict quality controls in place. Charmin Ultra Strong is still a great option if you'd like the traditional perforation, and we also have a softer version with lotion called Charmin Ultra Gentle available as well. We'd really like to see how we can help further, and get you back to enjoying the go, while also dispensing with ease. Please call us at 1-800-777-1410, so we can help further.

Jan 31, 2015
bugpuddin
5 out of 5 stars review

Charmin Ultra Soft really IS soft!

[This review was collected as part of a promotion.] My husband and I have been trying to find just the right toilet paper for several years. Most brands are either too thin and/or leave behind "fuzzies". I hated buying a package of toilet papers and then discovering how inferior it was. When Charmin sent us the package of Charmin Ultra Soft, we really expected the "fuzzy" effect since it was so soft and cushy. To our happy surprise, it's perfect! The only downside is to learn that we don't need to use as many sheets.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 26, 2015
mbmonty101506
5 out of 5 stars review

Momma Mega Pleased

[This review was collected as part of a promotion.] I am so pleased with this product, Charmin Mega Roll. I love the size of the roll as my family of 4 plows through multiple rolls of toilet paper in a matter of days, in fact we sometimes average 1 roll per day. With Charmin Mega Rolls we have made it on the same roll currently for 3 days and the softness is wonderful. I am pleased with this item and intend to make the product a regular purchase. Not only do I love the roll size and softness, but there have not been any clogged toilets either. I highly recommend this product to friends, family and consumers

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Mar 23, 2025
Sassi
1 out of 5 stars review

What happened to the quality?

I am a toilet paper SNOB .  I have always bought Charmin for its quality and feel even though it was more expensive than other good brands.   I put it in my guest bathroom and was embarrassed by the quality of the multipack I bought.  Almost every roll had cut edges and most of it had overlapping layers throughout.it was awful !! Why pay more money when the quality is not there,  I was going to attach photos but didn’t see how I could.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 29, 2015
Anonymous
4 out of 5 stars review

Mrs. Tolley

[This review was collected as part of a promotion.] I've enjoyed this Charmin product very much. Normally I buy the cheap stuff, but I noticed one 4 pack of charmin has lasted longer than an 8 pack of the cheap stuff. It's also a lot softer! When out of tissues we used it to note my toddlers noise, it left no residue & she didn't cry when we did it(the softness coming into play again). I think in the end I'll buy this product and spend a little more at the start, as it will save money over time.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 28, 2015
babrown
4 out of 5 stars review

Charmin Ultra Soft is actually very soft

[This review was collected as part of a promotion.] Charmin brand toilet papers are honestly the best. My family really likes the ultra soft because it really is the softest toilet paper we have used. The double roll size is also really nice because we don't have to change the roll as often. The only thing I haven't liked about this tp is that it gives off a little bit of lint. There isn't as much as I've seen other soft tps leave behind, but there is a little bit. I just have to wipe the wall down periodically, which is no big deal. That's the only reason why I gave it four stars instead of five. But we will definitely be purchasing this tp in the future.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jun 3, 2017
Melissam
5 out of 5 stars review

Doesnt shred

[This review was collected as part of a promotion.] Omg I love Charmin ultra soft. This has got to be the best toilet paper that I've ever used. The cheaper brands shred when you wipe but this one doesn't. It's a must try! Once you go Charmin ultra soft you never go back to other brands.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 21, 2015
nsmoak04
5 out of 5 stars review

Now my nose isn't scratchy...

[This review was collected as part of a promotion.] So we got our buzz box and I opened it right away... exchanged our old roll (store brand) with the Charmin ultra soft... it was more then double the double roll I had... so I was already pleased. I have 2 very young children and we go through a lot of paper since they are new to the potty... well my youngest (3) had gotten a cold and we used toilet paper when we blow our nose... and so she gave the best review so I will share hers... She blows her nose about 3 times and then she's done and before she says that's better she yells my nose isn't scratchy... the prior roll was a little rough for her little nose. She thought it was the best thing ever and rubbed some on her face... much like the commercials actually.. we are still on our 1st roll after about 5 days... in a house of 4 and 3 girls... 2 of which have no sense on control when it comes to house much paper they use... needless to say I am very pleased...

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Oct 21, 2013
JFish
1 out of 5 stars review

Disgusting

I recently purchased Charmin Ultra Soft after a few weeks of using a competitors brand. I noticed multiple rolls of the toilet paper in the package I purchased had brown stains on it!!! Disgusting!! Every 3rd square had to be thrown away and this was on multiple rolls. I wish I still had my receipt to get my money back. GROSS! I will not be purchasing from Charmin for a long long time. Where is the quality control?

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
May 29, 2014
MNLoyal
2 out of 5 stars review

narrow rolls

We've purchased your Mega Roll Soft 16 pack since it came out. I but 6-8 packages at a time. Everytime I buy a new group, the rolls get narrower. Pretty soon I'll just buy dental floss. It's gone down in width by over an 1" in under a year. Is this continuing? Should I start looking for dental floss in mega rolls or other brands of toilet tissue?

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from CM

Thanks for the honest feedback. We're sorry to hear that you were recently disappointed. We hope you'll find that while we have made some changes to the rolls, we also invested in the product to bring you a better bathroom experience. Thanks for taking the time to review us and for the support, we appreciate it!