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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars
6,823 ratings5,063 reviews
  1. 5 stars78% (5,326)
  2. 4 stars11% (741)
  3. 3 stars4% (244)
  4. 2 stars3% (172)
  5. 1 star5% (340)

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Showing 761-770 of 5,063 reviews
Jan 12, 2015
puddinjenn2014
5 out of 5 stars review

CHARMIN THE ULTRA SOFT

[This review was collected as part of a promotion.] cuddly to your bottom. Soft and very good toilet paper. It is thick but yet it is safe to your septic tank or your sewage system. We love using Charmin and it does not take as much as you do with other brand toilet paper. We always use Charmin Ultra soft when we can afford it in our home. We recomment Charmin ultra soft especially for children!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 19, 2015
allie3
5 out of 5 stars review

So Smooth!

[This review was collected as part of a promotion.] Charmin Ultra Soft has always been my first choice. It is soft, strong, and reasonably priced. I also like the mega roll. I'm not constantly changing the roll - it lasts. My family has made it very clear they don't appreciate the bargain brands. I have to agree - it's no bargain when you have to use twice as much and they feel so scratchy. Charmin Ultra Soft will always be in our home.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Feb 15, 2017
Anonymous
5 out of 5 stars review

Mrs.

[This review was collected as part of a promotion.] Ooh how I love charmin! My husband tries to bring home cheap toliet paper that scratches your I keister and I make use it and hide my Charmin. If you like your keister to feel nice and loved and have no chapping Charmin is the one for you. It is a little more expensive and well worth it but luckily I find coupons and use those when I purchase it. I love charmin and would never jip my keister

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Mar 9, 2014
SME6
3 out of 5 stars review

Changes to product lowered the quality

I liked your Ultra Soft product a lot. It was going to be the TP in my home from that point on. In the Fall of 2013, you made some changes for the worse...1) the roll was shrunk significantly, at least a 1/2 inch. 2) you changed the texture from smooth to a pattern. 3) The new rolls are shredded and uneven on the sides. 4) The rolls are crushed a bit and have to be reshapped to roll properly. 5) And, the price is the same as the previous version. Overall, new product=poor quality. I agree with others- next time please make a price adjustment and explain why. Also, I noticed any response from your company to these comments stopped in August of last year. It's unfortunate you don't respond to these complaints. I will start trying competitor products to find a new TP for the house.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Apr 24, 2022
Chanel
1 out of 5 stars review

Crumbles up

Idk if it’s a bad batch but this is the only toilet paper I use but lately, when I wipe, it’s been curving up. Also, They skip squares with the logo on it. It feels much thinner than normal. I’m very disappointed for it to be so expensive but work cheaply. I just went and got Angel Soft for the first time and it’s working better than the charmin( No crumbling)

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from The Charmin Team

We're sorry a loyal Charmin fan like you is feeling disappointed, Chanel, since our toilet paper goes through many quality checks to ensure it reaches you in the best possible condition and you can enjoy the go. We'd like to mention that the last change we made to our Ultra Soft was in February 2020, when we increased the softness. It may be helpful to know that there can be one of two causes for excessive lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. If you're dissatisfied with the amount of lint on our Ultra Soft, we recommend you give our Ultra Strong a try. We'll be sharing your feedback with the rest of our team, and we'd be happy to learn more about your experience. When you have a chance, please give us a call at (800) 777-1410.

Feb 12, 2015
Anonymous
1 out of 5 stars review

Very unusable

What has happened to your very expensive paper? When unwinding it, it is like it is stapled about every other inch. Cannot get a good two piece to do the job. Not happy with the price I pay and getting a lot of paper I cannot use. I would not use this product again,

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from CR

Thank you for your feedback! We are sorry you are having issues with our product. Please contact us at 1-855-236-3353 Mon-Fri 9AM-6PM EST so we can discuss this further and make it better. We will share your feedback with our team.

Mar 7, 2024
zuzu
4 out of 5 stars review

Love the Softness

I have Interstitial Cystitis and Irritable Bowel Syndrome, both requiring special bathroom needs. It took me a long time to find a replacement for the TP I had been using since I need one that has no dyes or perfumes and is also soft as sometimes I'm using it frequently each day. Charmin Ulltra Mega Rolls have been the perfect answer to my need (and we should have invested in your stocks years ago). Lately I'm seeing fewer packages in our local stores and more of the Gentle Soft packages. Please don't replace the Ultra Soft with Gentle Soft since the lotion in this choice isn't something I and others with IC or Pelvic Floor Dysfunction would be able to use. People sensitive to any allergens can't have lotions or dyes or perfumes in the products near their bodies, that includes TP, clothing soap and softeners, fragrances, and underwear. Please make the Ultra Soft softer but not lotioney. And if we had to pay more for the fancy curvy tear sheets, it wasn't needed. Thanks.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Dec 3, 2016
Anonymous
5 out of 5 stars review

Lisa

[This review was collected as part of a promotion.] I love this stuff. It is the best quality toilet paper and you can always find coupons for it and a sale on it. It never breaks, its the softest I have ever felt and it has a very stand out kind of packaging so its easy to find in any store!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Feb 14, 2015
chelle007p
5 out of 5 stars review

Try Charmin Ultra soft - Your butt will thank you!

[This review was collected as part of a promotion.] You must try Charmin Ultra soft. This toilet paper puts the ultra in soft! The texture is silky smooth. Its thick, soft, durable, and no signs of clogging up the commode. I give this smooth talking toilet paper 2 big thumbs up! Thank you Charmin Ultra Soft for letting me try it for free.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 27, 2024
loyal but disappointed
1 out of 5 stars review

I don't like the wavy perforations of the new Charmin Ultra Soft jumbo rolls at all. They don't tear well, and although edge to edge, its the same size as before, but in fact the sheets are now smaller than. The sheets also feel less thick than before. Looks like I may have to look for alternative products.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

Thank you for taking the time to get in touch with us about your recent Charmin Ultra Soft experience. We appreciate your loyalty and are very sorry for any disappointment. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and we're sharing your experience with our Quality Assurance Team. We'd like to gather some information and also try to make things right for you. Please give us a call at (800) 777-1410.