We're sorry to hear that you feel this way about our new Smooth Tear perforation. We can assure you that a lot of thought goes into the design of our toilet paper, and our Smooth Tear is designed to provide improved dispensing while leaving behind a clean edge. We'd also like to mention that we haven't made any recent changes to the width of our Mega rolls. We'll be sure to share your comments with our team, and we'd also be happy to learn more about your experience. When you're able, please give us a call at (800) 777-1410.

We're sorry to hear that our Ultra Soft toilet tissue didn't live up to its expectations. We stand behind our products 100% and we'd like to help. When you have a chance, please give us a call at (800) 777-1410 so that we can further assist you.