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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.5 out of 5 stars
stars6,503 ratings5,026 reviews
  1. 5 stars78% (5,051)
  2. 4 stars11% (714)
  3. 3 stars4% (235)
  4. 2 stars3% (169)
  5. 1 star5% (334)

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Showing 371-380 of 5,026 reviews
Feb 20, 2024
TJMK
1 out of 5 stars review

UNWELCOME CHANGE

I bought Charmin as always, last month. To say the least I'm not at all pleased with this New Scalloped Edge. I have been using Charmin for years and now I will have to make a change. The Scalloped Tear Edge Is absolutely terrible. It seems to tear at one sheet when unrolling it. It happens every single time I use it. It's not good When you unroll to use and it tears at the very first sheet and this is a problem to say the least. Oh Well I Guess I'm forced to make a Change, after being a Charmin Customer for many years. This is really hard to do as I really dislike other Toilet Tissue.. Thanks For The Unwelcome Change Charmin..

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Customer Care

We appreciate you being part of our Charmin family for so long and are sorry to hear you didn't have the experience we expect from the many quality checks we have in place. In case you don't already know, the scalloped edges are only on the Charmin Ultra Soft. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 777-1410.

Jan 17, 2022
samanthav134
5 out of 5 stars review

No shame in my booty game! I love my charmin ultra soft! Its durable, doesn’t break when wiping. Its so soft to the touch not harsh at all. Its affordable, usually on sale too! The rolls last long in my house because you don’t have to use a lit to wipe every time you go.

Review from influenster.com
Helpful?2BH81YGS37UD17836403363
Jan 29, 2015
Sheleena77
5 out of 5 stars review

Tushy Pampering

[This review was collected as part of a promotion.] This new Charmin is amazing! My tush has never been so happy with the serious business of taking care of business. I highly recommend picking up some today to begin pampering your tush! You can thank me later. 😉

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Feb 24, 2019
missmary300
1 out of 5 stars review

Disappointed in product

I have been using Charmin for years. I purchased a large pack at BJ's & each roll that I try to use has no perforation. You need to literally tear it to try and cut it. I've never had this happen before and I am very frustrated and hate using it but I keep hoping that possibly the next roll will be fine but so far I have not had any luck.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from The Charmin Team

We can understand your disappointment! We make each roll with great care to ensure that they always reach you in excellent condition. We're sorry to hear that this roll got to you without perforations! This definitely isn't the top-notch experience we expect, and we'd like to help make it up to you. When you can, please give us a call at (800) 777-1410.

Mar 14, 2021
Flash
4 out of 5 stars review

Wholeale Club multi pack

Cardboard tube deformed by pressure from outer plastic wrap making it impossible to dispense smoothly. Sheets tear unexpectedly when tube catches due to deformity. Many sheets wasted. Can't you choose a firmer material for the tube that would withstand the pressure from your outer wrapper?

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from The Charmin Forever Roll Team

Flash, we work very hard to make sure that when our products leave the factory, they are in excellent condition for you. We're beary sorry this instance didn't measure up to our standards. We rely on consumer feedback like yours to improve all the time, so we'll definitely let our teams know how you feel. If you have any questions, or if we can help you further, Please feel free to give us a call at 888-592-8488.

Aug 12, 2020
DisappointedGee01
1 out of 5 stars review

What happened to the softness

This product needs to be compared to itself before the virus and after the virus. It is so different now and not soft at all. I thought that it was temporary due to shortages. But I have suffered through three purchases and it’s still unacceptable. I will be forced to shop for anew brand.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Charmin

We'd like you to get the soft touch with every go, so we assure you we're still the same Charmin bears you know as we haven't made any changes to our ingredients. Please trust we go through many quality checks and are standing by you during these trying times. We'd like to see if baby bear snuck your package out of our standards, so please give us a call at (800) 777-1410 to help.

Feb 18, 2015
nikkinowicke
4 out of 5 stars review

Comfy, Bulky and Rolly

[This review was collected as part of a promotion.] We received 4 rolls of Charmin Ultra Soft toilet paper. It lasted 2 adults and some infrequent guests 1 month. Which is comparable to the toilet paper we regularly use and buy. Although it was much thicker and softer. It also did not leave any residue behind, which is awesome when using thicker toilet paper. Our toilet paper roll holder is in the wall and without an extender, it did not fit properly. It would be nice to have an extender that comes with buying a package of this toilet paper. I looked at the price of Charmin in the stores that I shop most frequently and it seems to be a little more expensive than what I normally spend on toilet paper. I think that's why I'm hesitant on continuing the use of this toilet paper. It may make it more appealing if it offered an extender as well for those that don't have a large enough space for a roll. Overall, we loved this toilet paper and would recommend it to friends and family for all their bottom needs!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Feb 14, 2015
zsjamiezs
5 out of 5 stars review

Wow, great toilet paper for a active family of 4

[This review was collected as part of a promotion.] Previous to receiving Charmin Ultra Soft toilet paper, I had purchased Charmin toilet paper. I was not loyal to the brand, and would purchase other brands if they were on sale, or I had a coupon. This is now going to change. I was that impressed with Charmin Ultra Soft toilet paper! To start with the size was noticeable bigger, compared to what I had recently purchased. So I put one roll in the most active bathroom in the house. Three days later I had to change it out, which is unheard of in our house. We have a very active family of 4 with one who is a toddler and learning to potty train. She sometimes gets a little over zealous with how much toilet paper to use, so it normally goes every fast. Charmin Ultra Soft has lasted the longest out of all brands. Another plus is how soft it was. Like I said in the beginning, I have purchased Charmin before but Ultra Soft is as the name suggests, ultra soft. Soft enough even for my toddler who is potty training and has a more sensitive hinny! It is also strong, it was even used as a tissue on a few occasions and held up great. Overall, a great product and I plan on exclusively purchasing Charmin Ultra Soft for myself and my family!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Feb 14, 2015
Sessa854
5 out of 5 stars review

Charmin Ultra Soft- MEGA ROLL...Switching forever!

[This review was collected as part of a promotion.] Charmin Ultra Soft was always my go to brand/type of toilet paper. After trying the Mega Roll, I am sold on the convenience of the size. While I has to make adjustments on how the toilet paper was stored and clean a little bit of extra bathroom dust I had to pick up from the roll touching the wall, it was nice to not have to change the roll every other day. With 6 people living in our house and with the amount we like to entertain our friends and our teenagers friends, making the switch maked sense for us.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 26, 2015
Janderson321
5 out of 5 stars review

Ultra soft is ultra

[This review was collected as part of a promotion.] I am typically a store brand toilet paper purchaser but received a free sample of Charmin Ultra Soft Mega Roll and I have now found the toilet paper for my family. It was much softer than anticipated but even more surprising was how strong it was. I have two sons, so strong toilet paper is essential to teaching them that half a roll is not needed for each bathroom trip! This toilet paper does not tear apart and is durable to get the job done. An added bonus is the incredible size of this roll! Mega is appropriate because if it was any larger it would not fit on our toilet paper roll!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363