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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 215 sheets/roll
4.6 out of 5 stars
stars
7,241 ratings5,127 reviews
  1. 5 stars79% (5,687)
  2. 4 stars11% (778)
  3. 3 stars4% (254)
  4. 2 stars2% (174)
  5. 1 star5% (348)

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Showing 2,391-2,400 of 5,127 reviews
Jan 22, 2015
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Very soft and very absorbent

[This review was collected as part of a promotion.] This toilet paper is very very soft and does not crumple in my hand when wiping myself. The rolls are quite large and this might be a problem in putting it on the roll holder - hard to get it to spin forward. I do not need to use as many sheets when using since it is more absorbent. It does not feel too thick. Quite nice I would say.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 21, 2015
Reviewer name: mindertaz
4 out of 5 stars
4 out of 5 stars review

soft and gentle

[This review was collected as part of a promotion.] I received a sample for testing from Charmin. This is perhaps the softest tissue I have used. I would have assumed that meant that it wasn't strong enough and I would have be wrong. The tissue is soft, cushy, and strong enough to hold together well. I have had no issues with clogging and the whole family is feeling clean. If I had one complaint it is that the perforation could be a bit stronger. It easily separated before I wanted it to when pulling it off the role.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Mar 9, 2014
Reviewer name: SME6
3 out of 5 stars
3 out of 5 stars review

Changes to product lowered the quality

I liked your Ultra Soft product a lot. It was going to be the TP in my home from that point on. In the Fall of 2013, you made some changes for the worse...1) the roll was shrunk significantly, at least a 1/2 inch. 2) you changed the texture from smooth to a pattern. 3) The new rolls are shredded and uneven on the sides. 4) The rolls are crushed a bit and have to be reshapped to roll properly. 5) And, the price is the same as the previous version. Overall, new product=poor quality. I agree with others- next time please make a price adjustment and explain why. Also, I noticed any response from your company to these comments stopped in August of last year. It's unfortunate you don't respond to these complaints. I will start trying competitor products to find a new TP for the house.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 5, 2020
Reviewer name: CactiGal
2 out of 5 stars
2 out of 5 stars review

They have changed this product in AZ

I used to love how soft this was. Lately it seems different, in fact I thought I may have picked up the cheaper version. Nope. When I went to my cousin's in Colorado, I used her bathroom, and her toilet paper was as I remembered Ultra Soft being at home. When I asked she told me it was Charmin Ultra Soft. I don't understand why I can no longer buy this product in AZ or why it would differ from one state to another. Very disappointed and will be switching brands.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Charmin

We want to assure you that the Charmin Ultra Soft should feel as soft as a cloud and is made the same no matter which state it's sent to. We'd like to get you back to enjoying the go, so when you have a chance, can you please get in touch with us at (800) 777-1410?

Aug 24, 2017
Reviewer name: Lindy61
2 out of 5 stars
2 out of 5 stars review

Why does Mega keep shrinking???

It was very disappointing when the rolls got shorter, they just don't look right on the roll. Now your mega toilet paper got much!!! smaller. Why?? Rather than Mega+ couldn't someone come up with a different name and leave mega the way it was. I'm tired of your shrinking toilet paper rolls. I'm sure I can find another toilet paper out there, just as good. if fact, I might just return this pack I just bought and start with something new. Please let me know if you actually do something to improve charmin instead of continually tacking away. And I don't usually do reviews.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Response From Charmin

We certainly never meant to disappoint you, and it may help to know that we did make some recent improvements in our Ultra Soft tissue. It's even softer, and has more fibers in the center, where you need it most! We hope you'll give it a try because we know you'll love it, and if there's anything else we can do to help, just give us a call at (800) 777-1410.

Jul 13, 2020
Reviewer name: Uncharmed
1 out of 5 stars
1 out of 5 stars review

DECREASE in width 3.9inches (from 4.5 inches)

Our family's been loyal customers for many years. Ultra Soft - Mega rolls have been our sole product in home and vacation home. During Covid19 - a shortage of toilet paper caused us to look everywhere for our Charmin UltraSoft - mega rolls. One day, after searching all day, my husband came home pleased with his find. As soon as I saw the package, I knew right away something was not right. Sure enough, the width of the rolls had changed. Instead of the original 4.5 inches in width - they are now 3.9 inches! What a disappointment - as we felt cheated and taken advantage of - especially in time of need! Recently, I ordered two 30-rolls package on line that was listed as 4.5 inches x 4.2 inches. Instead, I received to 30-roll packages of 3.9 inches x 4.2 inches. It's disappointing. I do not like the smaller width size paper, and the roll looks ridiculous on the toilet paper holder.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
reply from Charmin

We truly appreciate you and your family's loyalty as we care about your satisfaction. Please know we're committed to being your #1 wipes in your home and vacation home, so it's nice to hear your husband found us, though we're very sad your favorite roll wasn't as expected. The width of our Ultra Soft indeed is 3.92 x 4.0 since 2017, however, this allowed us to improve the flexibility for a comfortable go, so you change the roll less often. We offer our Jumbo Roll providing a wider sheet of 4.5 x 4.0" and 221 sheets per roll. We assure you we have many processes in place to only give you the best, so we'll be sure to let our team know about this. In the meantime, we'd love to learn more, and help, so please give us a call at (800) 777-1410 to help you all wipe with confidence again.

Jan 28, 2015
Reviewer name: millieme335
5 out of 5 stars
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] This charmin is really extra soft. I enjoy the texture and softness. It is absorbent, so you need to use less of it. I also like the mega size roll. You don't need to change the roll as often as possible. Which for some reason, nobody cares to do.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 30, 2015
Reviewer name: Beatzer86
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] In the past, I've used pretty much every brand-usually buying whatever was on sale. I have tried Charmin before but not the Ultra soft kind. Things I love about this kind are: The large sized roll-don't have to change out the roll as often! The actual paper-it's super soft and feels great on the skin. It doesn't make a mess over time. I have had a kind in the past that left paper dust after ripping all over my holder and the floor. It thick and holds up well so you can use less each time because it doesn't break down while wiping. It's easy to tear off the roll at the perforated seams-Some other kinds tear randomly causing you to use more. My husband is pretty picky about his toilet paper and I have heard no complaints about the switch! I'm thoroughly impressed with this product.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Feb 10, 2017
Reviewer name: Blizzard84
5 out of 5 stars
5 out of 5 stars review

So soft

[This review was collected as part of a promotion.] I've tried alot of tp with having boys in the house and this one has to be by far my most favorite. It feels like a down comforter on your hiney. I also love that when you go to wipe, your fingers don't break through the paper and get all nasty. I hvent had any problems woth it clogging my system either!

Review from charmin.com
Helpful?2BH81YGS37UD17836403363
Jan 10, 2017
Reviewer name: Sc01
5 out of 5 stars
5 out of 5 stars review

Super Softness

[This review was collected as part of a promotion.] It's plush and only a few sheets needed to flush! It's squeezably soft and I liked the feel of it. It wasn't rough on my skin. Each sheet was very absorbant. I like not having to use a lot each time. I would buy it again.

Review from charmin.com
Helpful?2BH81YGS37UD17836403363