They're flimsy for saying they can support 350lbs. We've ordered 5 chairs, but only 3 were able to be assembled. The square nuts have terrible threads, the bolt crossthreads, or and won't back out or snaps. Even then, to get it apart to put back in the box, you have to break the plastic apart. I'm extremely disappointed in the quality. The hardware shouldn't be this cheap.

All four chairs arrived with scratches on the same place on the back of the chair due to a poor design in packing. There should be some padding or cardboard between the chair surfaces, and it also appears that the buttons on my husbands jean pockets are going to scratch the chairs. Metal screws also cheapen appearance of chairs, as does the cupholder. It would have been nice if the screws were black. Overall the chairs are heavy enough considering they are not solid. I knew I wasn't buying Polywood, so I didn't expect Polywood quality. I debated returning them, but it wasn't worth the effort and I don't want to invest in Polywood. Hopefully they will hold up for at least five years.

Bait n switch. In the store the chairs have cupholders that hide. Received fixed cupholders instead. Nightmare with customer service ensued. Then after we reached a settlement another problem arose. I had read reviews where people have problems with the hardware. I figured out what the problem is and how to avoid it!! The chairs are put together with stainless steel bolts and rectangular nuts. Some of the nuts are NOT threaded! If you don’t test all of the nuts before using them you could find yourself in a bad situation… I contacted Keter to tell them about their lack of quality control (as they could easily check the 8 nuts before sending the chairs out. They are too cheap to send extras, too cheap to check them… And then have no problem giving you a very very hard time to get a replacement NUT (including trying to blame you for not following directions!!!) But no, their unthreaded nuts are the problem and its very doubtful this defect made it to the owners attention. I Tried, but they have such a blame the customer attitude on the front end its very unlikely this reported discovery made it to the top! Too bad the head doesn’t know how the tail treats customers for their own defects! The chairs are made from molded components (halves that were pre-snapped together, but were not always snapped together fully, or would not stay snapped together. Another Quality issue and no remedy. Just cheapens the look a little.). Keter also refused to swap out the arms for the correct ones, they blamed Sams for the bait n switch.

Our patio looks so put together. We were tired of buying cheaper chairs that kept getting discontinued or breaking. Only complaint is the angle of the recline is a bit deeper than I would prefer. However they are still very comfortable. Cup holder is a big perk.

Disappointed in this chair. It is only available online so the customer can't examine the chair. It is made of a light-weight plastic. When I received this order, the back of the chair was missing in the parts. When I attempted to follow directions from the company to request a replacement part via an on-line form, the form would not accept my address. I plan to dispose of this chair.

These chairs fall in-between the flimsy molded chairs and the heavy, solid plastic lumber chairs. Easy to assemble. Cup-holder molded into armrest is an improvement to last year's swing-out design. Good color selection, but they need to add red and yellow.

I was concerned about the poor reviews based off assembly issues, but I had no issues at all. If you make sure and seat the nuts properly, the bolts amazingly lined up and went in easily, go figure! Who knows if people got bad hardware, or if they just shouldn’t be trusted with simple tasks… Bottom line, if you can use a screw driver and follow simple instructions, you shouldn’t have any trouble. I would buy again.

We bought two of these chairs back in 2020 and they have held up unbelievably! Ours stay out all year long even in winter! Our first two were red and the color is still as vibrant than the first day we got them after 4 years. We just ordered 4 more for our fire pit in the midnight blue (nice color). I don’t understand the negative comments because my husband assembles them with no issues and raves about the stainless steel marine grade hardware (we live by the salt water). So to all the negative feedback I say you make no sense since we have now purchased 2 in 2020 and 4 more in 2024! We absolutely love these chairs. Ordered them on a Sunday and they were delivered by Fedex on Wednesday all iperfect packaging and no delays. I highly recommend these chairs ❤️

I was reading the other lower star reviews about assembly and was worried about the bolt comments...if you properly seat the square nut there are zero problems screwing the bolts in! ZERO! Assembly is incredibly easy!!! I saw the comment that they were cheap plastic...no they are not! Max weight is 350lbs on box, I'm 260 and it's solid!!! These are defintely worth the price, I saw similar for sale at 225.00!!!

A picture on this websites dropdown shows this chair folded in half for storage....They DO NOT FOLD!!! Happy with the chair but unless someone reads all the questions previously asked (which I did not do) it is deceiving to a buyer. The fact that it showed this chair folded was one of the reasons I chose it. Sam's needs to remove that picture from their website.